Houzz

Great selection

Great selection, has all the information I need on the website and checkout was a breeze. Thank you Houzz!

Purchasing was a breeze

Purchasing was a breeze. I'm eager to receive my chairs and see how they complement my rehabbed table.

An old delivery address messed my order

An old (4 years) delivery address popped up and I didn't see it until after I ordered the ottoman. I followed the instructions and contacted the merchant. They replied that they could not change the billing address (why not?). So I cancelled the order, although I have not had a confirmation of the cancellation yet. Then I reordered the same ottoman with the correct and updated adress. I worry that I will wind up being charged twice and have a mess trying to get a refund. It doesn't help that you have not customer service website or phone number. I'm very frustrated and don't think I will ever purchase through Houzz again.

Great selection!

Been buying doors from Houzz for years-…

Been buying doors from Houzz for years- great products, great prices!!

Poor pricing consistency/ NO design support

I am not at all happy with the fact that this piece is shown on your website with 4 different prices from 4 different vendors. How am i supposed to make money selling product AND being professional / accurate in presenting pricing to client and not risk giving pricing that a client has seen as different from the same resource?! I'm also extremely disappointed in the direction Houzz has taken to get rid of designer discounts, and the entire trade program being abolished!

SO many different styles

SO many different styles! Easy to find what you are looking for!

Great discout

Great discout. Bought immidiatly. Thanks

Houzz is a dependable, inexpensive resource

Easy to use, pricing is great, and service is reliable. Everything you hope for in e-commerce.

Avoid Houzz Pro at all costs

Avoid Houzz Pro at all costs — deceptive billing practices and zero accountability. We signed up for Houzz Pro with the clear understanding — in writing — that we could cancel anytime before the program activated for a full refund. We canceled well within the agreed period, and multiple representatives (including a Senior Account Executive) confirmed our cancellation and refund was being processed. Yet Houzz continued to charge us repeatedly. Despite multiple emails and confirmations from Houzz staff admitting the cancellation was in process — and even telling us we had “nothing more to do” — the charges kept coming. We were forced to initiate a fraud claim through our credit card provider, who thankfully ruled in our favor and blocked the charges. But it didn’t stop there. Even after being caught in writing acknowledging the cancellation, Houzz continues to harass us for “missed payments” that were never authorized to begin with. They clearly hope businesses won’t fight back and will just accept the unauthorized billing. We refuse. This is a textbook example of unethical, predatory subscription practices wrapped in a slick sales pitch. Shame on Houzz for operating this way. If you value transparency, ethical treatment, or your time — stay far away from Houzz Pro.

Purchased before and loved them

Purchased before and loved them. 2nd time getting more.

I've loved HOUZZ for years

I've loved HOUZZ for years. They are an interesting hybrid of online shopping, finding pros, and have merchandise that you don't find at other online shopping sites.

Timely delivery

Timely delivery, quality product, great customer service

Found the medicine cabinet I was…

Found the medicine cabinet I was looking for and at a better price than other online stores!

It was the same item as wear elm but…

It was the same item as wear elm but 20% off please and thanks. And shipping was a month faster

I had a little trouble getting the order to go through.

I liked all of the specifications that were available to me when shopping.

delivery was so slow and tracking…

delivery was so slow and tracking number was not roading

Easy to purchase from

Easy to purchase from. Fast delivery

Easy to find what I want

Great experience

Found exactly what I wanted. Checkout was easy.