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Construction & Manufacturing

Howard Custom Transfers, Inc.

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101 reviews

4.9101 reviews
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About Howard Custom Transfers, Inc.

Data updated
Website
www.howardct.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
50% (1/2)
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About this business

High-quality custom heat transfers delivered FAST. Howard Custom Transfers specializes in single and multi-color screen printed heat transfers, vinyl names and numbers, as well digitally printed heat transfers. Enjoy superior customer service and super fast delivery.

Written by the business, not verified by us.

Is Howard Custom Transfers, Inc. legit?

Howard Custom Transfers, Inc. (www.howardct.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-26.

What people say

Got my puff transfers I ordered quickly…

Got my puff transfers I ordered quickly all the way out here in Hawaii. Great communication between the team at HCT and I. Definitely will be ordering from them again.

Reply from Howard Custom Transfers, Inc.2024-03-20

Thanks for the great review, Avery! We're glad you were pleased with our service and we look forward to continue earning your business😊💚

Howards made my life much easier

Howards made my life much easier. I ordered some DTF transfers, which came out amazing. They provided clear instructions, which helped because it was my first time using DTF. My order arrived in a hurry, which saved my rear end. I'll be ordering again.

Reply from Howard Custom Transfers, Inc.2024-01-03

Thanks for the great review, Adrian! We're glad you enjoyed your transfers💚

custom service is outstanding

The business logos that were made were all perfect. I like the fact they send a couple extra to test before applying. Really eases the newbies. When asking questions all was explained and if not sure there was always someone to help. They help me and I continue to order it's a win win for both. Received in a timely fashion which was wonderful.

Reply from Howard Custom Transfers, Inc.2023-12-08

Thanks for the great review, Sandi! We're so happy you enjoyed your transfers💚

Couldn't be happier!

I switched to Howard a couple of months ago as my primary source for transfers-- couldn't be more pleased. Product is excellent and customer service is top notch. Candy is my rep and she is the absolute best. She provides great service, answers all of my questions, and couldn't be more pleasant to work with.

Reply from Howard Custom Transfers, Inc.2023-12-07

Thanks for the great review, Alix! We'll be sure to pass this along to Candy😊

Great quality and so easy to use!

Great quality and so easy to use. And so fast! My business has had a slower year in sales and ordering transfers means I can keep less finished inventory on hand and keep cash flowing in my business.

Reply from Howard Custom Transfers, Inc.2023-09-26

Thanks for the review, Andrea!😊We're always happy to help💚

I couldn’t be happier with the customer…

I couldn’t be happier with the customer service and quality of product. It was perfect. I was stressed having ordered from another transfer company, unable to communicate with one person (I talked to 3) about my needs and then received a product I couldn’t use. It was plasticky and the wrong color. I found Howard Custom Transfers and decided to take a chance with them. I immediately had the communication I had been wanting to make my order work. And the product was the right color and texture. Saved the day!

Reply from Howard Custom Transfers, Inc.2023-09-19

Thanks for the great review, Dawn! We're so glad you were happy with your order😊💚

Howard Custom Transfers, Inc. First order was great.

All was great with my first order with Howard Custom Transfers, Inc. Answered all my questions and made me feel comfortable as a new user of transfers, I also ordered the sample pack and it was a big help getting started. Five stars all the way.

Reply from Howard Custom Transfers, Inc.2023-08-22

Thanks for the review, Paul! We're happy to hear you were pleased with your experience!

Terrible Ownership

The customer service provided was unfortunately far from satisfactory. We experienced issues with 900 transfers that were delivered with pinholes in three separate locations. Despite spending an inordinate amount of time over two weeks to rectify the problem, the re-delivered items were inaccurately printed on gang sheets. The issue was escalated to the ownership level just to facilitate a replacement order. Their proclaimed "swift industry-standard turnaround time" seemed highly exaggerated. Marcus Howard, the owner, appeared to struggle with providing effective customer service. There seemed to be an unwillingness to accept responsibility, with the primary focus being on the fact that a replacement was provided for free. Our team was forced to manually adjust all 450 gang sheets from the replacement order (we originally ordered 900 single items and paid extra for this service). This task was further complicated as the sheets were off-center, necessitating multiple cuts. Regrettably, there appeared to be no concern or urgency to meet any deadlines on their part. We are left with no choice but to look for better service providers for our future needs.

This company really looks out for you

This company really looks out for you! Not only did they save me money, but when my order came accidentally messed up, they made me new transfers and I got them within 24 hours or less! I love how well their transfers hold up. And I love that they’re able to print fine details.

Reply from Howard Custom Transfers, Inc.2023-06-26

Thanks for the review, Bree! We appreciate your support😊💚

I cannot say enough great things about…

I cannot say enough great things about this product and company! Customer service is PHENOMENAL! Everyone is easy to work with, their response times are super quick, high quality product and no set up fees?? 10/10!!

Reply from Howard Custom Transfers, Inc.2023-05-30

Thanks for the awesome review, Elle! We appreciate your support and are always happy to help😊

Amazing support & communication

Had great suggestions from Candy on what to use for my project, which was awesome! Unfortunately the hybrid printing isn't online yet, I'm looking forward to that when it's back. The follow up calls from Markus as well as Jeff were amazing, it's very impressive to have a follow up like that from prominent positions within a company and it does not go unnoticed. Makes me feel appreciated even for a small order and wanting to work with a company so customer focused which others lack.

Reply from Howard Custom Transfers, Inc.2023-04-24

Thanks for the great review, Ben! We are so happy you had a great experience and we will pass along your feedback to Candy!

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