HTCPedia Shop (www.htcpedia.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 17% of negative reviews. Last updated 2026-08-31.
I want to thank HTCPedia for great customer service. last Friday we placed an order for two charging cradles and a spare battery. We had an order confirmation with tracking number within two hours of placing the order. The package was delivered that Monday.
I ordered a dual car charger with USB cable for HTC EVO 3D. The price was great and the shipping quick!
Exceptional value and customer care!
I was amazed how fast I received my order!
They sent a battery without the AC adapter. Took forever to get them to send the adapter. Clearly I did not get a new unopened box. No apology. No interest. No followup. Lots of meaningless talk. I won't be shopping there again and neither will my friends.
I ordered a cover for an extended battery for my Droid Incredible on a Monday and it came on Thursday. Exactly what I ordered and fit perfectly. It took me a minute to figure out how to put it on but once I did it is perfect. Easy to remove also.
Super fast response to emails and the fastest shipping. Ordered it and it arrived the next day!
"we guarantee that each order is Complete, On-Time and Error-Free" is that a joke? I bought a very specific items made for Sprint phone. I chose the Sprint HTC TOUCH PRO 2 phone from your website and look for the accessories. I bought 2 extended battery covers and you sent me a Verizon HTC TOUCH PRO2 extended battery door cover with VERIZON logo on it. Fitment is perfect but color doesn't match. very light gray from Verizon and pure BLACK from SPRINT. First purchase from you and will be the last. I would rate you negative stars if I can for their service. I have 100% positive feedback 300+ and counting from eBay with $75,000 purchases over the last 5 years. I do expect poor services from oversea retailer but not from USA retailer like themselves. Prepaid return label is not good enough. They wasted my time and I already put the battery door covers you sent me in trash.
Delivery was exactly when they said it would be, I believe it actually came a day earlier then they said. I'm very satisfied with my purchase and I will be shopping with them in the near future.
The item was exactly like it was described and shipped the next business day. Very happy.
Fast Delivery and the product is exactly what I wanted. I had purchased a HTC Thunderbolt case with cut out for battery previously from HTCPedia Shop and it didn't fit properly. I was able to return and purchase a new case. Very happy with the whole process. They are an A+ Store.
There was aproblem with the delivery. Htc was prompt with its response to my report that it did not get delivered when the tracking indicated that it had. Their follow through with FedX revealed that it had been put in the wrong mailbox and the FedX delivery person responded personally and retreived it. Htc promised to send a new one out immediately if it wasn't found within 24 hrs.
I paid for two day shipping - they shipped it ground (7 days). Then the items I ordered were not shipped. Overall, nothing went right with this order.
Outstanding service. Products are high quality and perform as advertized. HTCpedia is my first choice for Thunderbolt needs.
Quick shipping and a great product.
This is the BEST SITE I've found for Things I Need For My New Thunderbolt Phone!!!! Great Job Please Keep Up The Great Work I WILL BE ORDERING MORE From your site Very Soon!!!!!
I purchased what was supposed to be an extended battery for an Inspire...much to my surprise it did not last as long as the original.
No surprises, exactly as described, prompt shipping
HTC will back there product. The only issue I had was it took weeks to get a response from C/S.
Excellent service and speedy delivery. Order was shipped over long weekend yet it arrived on the first working day after that. Very impressed with the quality of the products and the large selection of items, most of which are unavailable in South Africa. Highly recommend to all HTC phone owners.
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