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Money & Insurance

iLending

100 reviews

4.4100 reviews
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About iLending

Data updated
Website
www.ilendingdirect.com
Category
Money & Insurance
Location
United States · Englewood
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (16/16)
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Is iLending legit?

iLending (www.ilendingdirect.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

R
Richard Murray · 1 review · Experienced 2025-11-12 ·

They were easy to deal with and things…

They were easy to deal with and things moved quickly.

Reply from iLending2025-11-12

Thank you for your review! Know anyone refinancing? Refer them to us, and you’ll each receive a gift card as a thank yo

L
Lesa · 1 review · Experienced 2025-10-31 ·

Very Happy Client!

I Refinanced my truck with iLending Direct and had a very good experience. My agent name was Raymond and he was very sufficient. He was very accessible when ever I called. A breath of fresh air when something so important that he was there till the end. I recommend iLending Direct to anyone that is looking to lower their Apr rate.

Reply from iLending2025-11-11

Thank you for your review! Know anyone refinancing? Refer them to us, and you’ll each receive a gift card as a thank you.

J
Jason Marable · 1 review · Experienced 2025-11-08 ·

I worked with Angela and Lawrence on my…

I worked with Angela and Lawrence on my truck's refinance. They were both helpful and communicated great. I would recommend!

Reply from iLending2025-11-10

Thank you for sharing your thoughts! If you know anyone interested in auto refinancing, send them to us, and both of you will get a gift card as a thank you.

a
antoine patrick · 1 review · Experienced 2025-10-27 ·

was excellent from start to finish

was excellent from start to finish. I was looking to lower my interest rate and reduce my monthly payments, and Billy made the entire process smooth and stress-free. He explained every step clearly, answered all my questions, and worked quickly to get me the best possible deal. Thanks to his help, I now have a much better rate and more manageable payments each month. I truly appreciate his professionalism and dedication, and I would highly recommend Billy to anyone considering a refinance.

Reply from iLending2025-11-06

Thanks for the review! If someone you know needs auto loan refinancing, refer them, and we’ll send gift cards to both of you as a thank you.

M
Mark Heidig · 3 reviews · Experienced 2025-10-30 ·

Very pleased with the service .

I was kept in the loop the whole time and updated . Very pleased .

Reply from iLending2025-11-06

Thank you for sharing your thoughts! If you know anyone interested in auto refinancing, send them to us, and both of you will get a gift card as a thank you.

A
Austin · 1 review · Experienced 2025-11-05 ·

Working with Ilending direct to refinance my car

Working with Ilending direct to refinance my vehicle was made easy with the help of Angela. She was informative and on the ball for every step of the process till competition. I would like to thank Lawrence as well for his assistance and communication at the end of the process. 10/10

Reply from iLending2025-11-06

Your feedback means a lot—thank you! Let your network know we can help with auto loan refinancing, and both of you will receive a gift card as our thanks.

j
joseph kirchhoff · 1 review · Experienced 2025-11-06 ·

Working with Conrad was great

Working with Conrad was great, he assisted me on everything and anything I had question on and made is very easy to understand.

Reply from iLending2025-11-06

This is great news! We're so happy to know that you had a good experience.

K
Karen Gabriel · 1 review · Experienced 2025-11-03 ·

One of the easiest things I have done…

One of the easiest things I have done all year. Luis G was professional,swift with answers and all around very nice. He understood what I needed and honestly only took a few minutes. The Company and everyone I was talking with about my refi auto loan were great. Thank you

Reply from iLending2025-11-06

Thank you for your review! Know anyone refinancing? Refer them to us, and you’ll each receive a gift card as a thank you.

E
Ebolachi · 3 reviews · Experienced 2025-10-24 ·

Working with i lending was superior

Working with i lending was superior, smooth, and fast. I worked with Miranda. She was very pleasant, she explained the process, it was easy and fast in I was able to refinance without any issues plus save money. I would recommend to anyone. This company is the truth, professional and top tier.

Reply from iLending2025-11-05

Thanks for the review! If someone you know needs auto loan refinancing, refer them, and we’ll send gift cards to both of you as a thank you.

P
Patricia Jimenez · 1 review · Experienced 2025-10-28 ·

Ty Miller amazing rep

I recently worked with Ty Miller to refinance my car, and I couldn’t be more pleased with the experience. Ty was extremely helpful, patient, and knowledgeable throughout the entire process. He took the time to explain every detail clearly, answered all my questions with a positive attitude, and made what could have been a stressful process feel easy and smooth. His professionalism and upbeat energy made all the difference — I always felt confident that I was in good hands. I truly appreciate Ty’s dedication and the excellent service he provided. Highly recommend him to anyone looking for someone who genuinely cares and goes above and beyond!

Reply from iLending2025-11-05

Thanks for your review — we appreciate your feedback! Let friends and family know we can assist them with auto loan refinancing, and you’ll both get a gift card as our thanks!

S
Sara Heyer · 4 reviews · Experienced 2025-11-04 ·

Ray was great to deal with and…

Ray was great to deal with and lawerance to. We went from almost 20% to under 7%. Very happy with this. Buying a house is getting easier now. Thanks again Ray

Reply from iLending2025-11-05

We appreciate your feedback—thank you! If someone you know needs auto loan refinancing, refer them our way, and you’ll both get a gift card as a token of our gratitude.

E
Emmanuel B. · 1 review · Experienced 2025-11-05 ·

Ray was Excellent

Ray was Excellent! He understood my main concerns and made sure that expectations were met. He provided clear and consistent communication and made the refinance process easy.

Reply from iLending2025-11-05

Thank you for sharing your thoughts! If you know anyone interested in auto refinancing, send them to us, and both of you will get a gift card as a thank you.

S
Slimm Ray Ray · 1 review · Experienced 2025-10-27 ·

Highly Recommend iLending—Saved Me Money!

Working with Angela Martinez at iLending has been an amazing experience. She helped me refinance my car and secured a much lower interest rate than what I was previously paying. Angela was professional, patient, and extremely knowledgeable throughout the entire process. She kept me informed every step of the way and made everything smooth and stress-free. I truly appreciate her dedication and customer service—she went above and beyond to make sure I understood all my options and felt confident with my decision. If you’re considering refinancing your vehicle, I highly recommend reaching out to Angela at iLending. She will absolutely take great care of you!

Reply from iLending2025-11-03

Your feedback means a lot—thank you! Let your network know we can help with auto loan refinancing, and both of you will receive a gift card as our thanks.

R
Ralph · 1 review · Experienced 2025-10-14 ·

Highly recommend

It was an awesome experiance. Ray and Lawrence went above and beyond to help me get the refinance done. There were issues with the previous lender and these individuals took care of it.

Reply from iLending2025-11-03

Your feedback means a lot—thank you! Let your network know we can help with auto loan refinancing, and both of you will receive a gift card as our thanks.

J
Jaclyn · 1 review · Experienced 2025-10-27 ·

I had Jerry as my refinance…

I had Jerry as my refinance advisor/manager and he did absolutely fantastic. There was a bank holiday in the middle of me trying to refinance so things got put on hold and took longer then expected but he didn’t forget about me and made sure I got everything handled and was very fast about it. He was also extremely nice every time I dealt with him on the phone.

Reply from iLending2025-11-03

We’re grateful for your review! If you know anyone interested in refinancing their auto loan, refer them to us, and you’ll both receive a gift card as a thank you.

D
Dean Anshus · 1 review · Experienced 2025-10-22 ·

They helped me refinance my car fast…

They helped me refinance my car fast and easy ,helped me the whole way

Reply from iLending2025-10-30

Thanks for the review! If someone you know needs auto loan refinancing, refer them, and we’ll send gift cards to both of you as a thank you.

M
Metallica moore · 1 review · Experienced 2025-10-28 ·

Dijon was very helpful

Dijon was very helpful, went above and beyond for what I wanted and helped get my payments lowered and Interest rates also lowered, I would 110% recommend, this helped get a huge weight lifted off if my shoulders and was quick with the process also did not have to wait very long

Reply from iLending2025-10-31

Your feedback means a lot—thank you! Let your network know we can help with auto loan refinancing, and both of you will receive a gift card as our thanks.

c
customer · 9 reviews · Experienced 2025-10-24 ·

I had a great experience with this…everyone involved.

I had a great experience with this company and with everyone involved in the refi! Whitney was so professional and kind. I would definitely recommend this company to others!!!

Reply from iLending2025-10-29

Your feedback means a lot—thank you! Let your network know we can help with auto loan refinancing, and both of you will receive a gift card as our thanks.

F
Fran Lee · 3 reviews · Experienced 2025-10-29 ·

In the beginning

In the beginning, things seemed great. But as soon as I signed on the dotted line the lines of communication ceased to exist. They pretty much pushed this refund on my GAP policy and the dealership I received my car from, had no idea what I was referring to. I received conflicting instruction after I signed and before I signed on how to obtain the refund and now it seems there is no refund. I truly would not have signed if it wasn’t. I could have waited a little longer.

Reply from iLending2025-10-31

Good Afternoon! We apologize that the communication has not been up to par after your refinance completed. Our customer service manager has left you a voicemail to help get you set up for your previous product refund, and if you can return that call anytime Monday-Friday 10-6 EST we can help guide you through this process. Thank you for choosing iLending and we look forward to talking with you!

K
KYLE KASPERITIS · 2 reviews · Experienced 2025-10-23 ·

This company is fantastic

This company is fantastic. They were able to cut my auto loan interest rate in half!! Everyone I spoke to was friendly and efficient A+++

Reply from iLending2025-10-29

Your feedback means a lot—thank you! Let your network know we can help with auto loan refinancing, and both of you will receive a gift card as our thanks.