iLending (www.ilendingdirect.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
V
Vijay Verma · 1 review · Experienced 2026-07-30 ·
★★★★★
I was wondering to refinance my 2020…
I was wondering to refinance my 2020 Hyundai elantra and was suggested to iLanding by myTransunion credit bureau. I was introduced to Alan Haire as my loan consultant and with my very first interaction with him I feel I'm in good hands. He is very good in his job and bring me a very good offer for my refinace which reduce my monythly payment almost half from what i was paying ealier and also a very impressive APR. I'm impressed with his approach which is not only indicate his professional competance but also as a great and funtastic human being worth to interact with. I highly recommend this business, and also to Alan Haire if you want to work with him...I have all my recommendations for him. It was a truely wonderful experince for me. Thanks Alan
Reply from iLending2026-08-06
Thanks for the review! If someone you know needs auto loan refinancing, refer them, and we’ll send gift cards to both of you as a thank you.
c
customer · 2 reviews · Experienced 2026-08-05 ·
★★★★★
Easy to access and complete task.
Reply from iLending2026-08-06
We appreciate your feedback—thank you! If someone you know needs auto loan refinancing, refer them our way, and you’ll both get a gift card as a token of our gratitude.
C
Charles Hurt · 2 reviews · Experienced 2026-08-04 ·
★★★★★
Andrea Langley,
Andrea Langley,
Is an excellent amazing person, she took listen, and understood situations was a very patient of working around loopholes help my wife, and feel very comfortable. Ms. Andrea, always spoke highly positive, we were like Family on the phone. We both think she earned her flowers once again thank you for a fantastic service.
Reply from iLending2026-08-05
We’re grateful for your review! If you know anyone interested in refinancing their auto loan, refer them to us, and you’ll both receive a gift card as a thank you.
S
SARAH MOORE · 2 reviews · Experienced 2026-07-13 ·
★★★★★
Quick, Easy 4% reduction in rate
Very quick and easy and resulted in a just over 4% drop in my rate. Very professional load originators who definitely wanted me to buy Gap but were happy to remove it when I stated it wasn’t needed. Would use again.
Reply from iLending2026-07-31
Thank you for your review! Spread the word to friends and family about our refinancing services, and we'll send gift cards to both of you as a thank you!
J
James A Viscome · 1 review · Experienced 2026-07-06 ·
★★★★★
Ryan is the best
Ryan is the best ! I felt like he was a friend of mine ! While every other place rejected me because my credit score isn’t very good, ( it
was 694 in 2024, but that’s another story ), Ryan never gave me any negative feedback, and just got it done ! Saved me enough money to help in these terrible times ! To say the least, I’m so thankful and appreciative that I found a great company and the best employee ! Thank you so very much ! ☺️
Reply from iLending2026-07-31
Thank you for your review! Spread the word to friends and family about our refinancing services, and we'll send gift cards to both of you as a thank you!
Working with Omar from iLending was a complete pleasure. He assisted me from start to finish and made my auto refinance as easy as possible. I am very grateful. He is just awesome!
Reply from iLending2026-07-30
We appreciate your feedback—thank you! If someone you know needs auto loan refinancing, refer them our way, and you’ll both get a gift card as a token of our gratitude.
We are certainly grateful for I -lending. The refinance of our car loan saves us a lot of money. Omar walked us through the process and made it easy!
Reply from iLending2026-07-31
Thank you for your review! Spread the word to friends and family about our refinancing services, and we'll send gift cards to both of you as a thank you!
We agree for 13% interest rate. After all the papers work done. I was paying 16% interest. It took me 3 months to figure it out.until now I doubt that my inquiry is solved
Reply from iLending2026-07-30
Hi Florent,
We are sorry you had a bad experience. Please reach out to your loan consultant and we can explain your paperwork so it makes more sense. 16% interest is not correct.
Thank you!
The team worked to together,like a well oiled machine! Very helpful, informative,very smooth... very polite,they made the refinance very easy for me.I would recommend iLending and use this company again Thank you!!!
Reply from iLending2026-07-24
Thanks for your review — we appreciate your feedback! Let friends and family know we can assist them with auto loan refinancing, and you’ll both get a gift card as our thanks!
J
Jay · 1 review · Experienced 2026-07-16 ·
★★★★★
This company is a scam
This company is a scam! I spoke with a man give all my information and got a text I was approved and never heard from that trash man again! On top of you ran my credit and when that’s done it lowers your credit so this company purposely does this to people! I wouldn’t recommend no one to do business with this company ! Very unprofessional!
Reply from iLending2026-07-20
We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: https://dashboard.reviewpush.com/40416695/i
S
StoryTime with Nell · 2 reviews · Experienced 2026-07-08 ·
★★★★★
Was pre qualified to lower my car note
Please do not apply I got a letter about pre-qualified to lower my payment went through the application had a hard pull on my credit all for them to tell me I was approved for a refinance loan of $561 when my truck note is $524 what a joke Please dont ever contact me again because this shit will affect my homeownership all I was trying to do was lower my note because clearly if my not is $524 a month haven't missed a payment yet I could clearly pay a lower payment this is a scam please dont use this company they prey on ppl just to get your information
Reply from iLending2026-07-08
We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: https://dashboard.reviewpush.com/40416695/i
K
Ken Sandbloom · 1 review · Experienced 2026-07-01 ·
★★★★★
Misleading and poor customer service
Unfortunately, I do not share the same reviews as others. Customer service was poor at best with my representative. Misleading information, lack of transparency and lies quite frankly. Nevertheless, my experience was not a positive. I hope others will have better luck but I would not recommend.
Reply from iLending2026-07-02
We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: https://dashboard.reviewpush.com/40416695/i
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B. Bowman · 1 review · Experienced 2026-06-22 ·
★★★★★
They will make your phone practically useless with their spam calls.
I was just shopping around for rates and entered my info into their site. Huuuuge mistake. They will not stop calling. It doesn’t matter how many numbers you block, they’ll just spoof another one in order to keep harassing you. This kind of sales tactic is not only annoying and gross and a massive turn-off from ever doing business with them, it’s got me considering changing my phone number. Do not touch this company with a 50 foot pole if you value your sanity.
Reply from iLending2026-06-29
Hi there,
If you would like to be opt out of our calling system please let us know. I will need more information in order to do that. We are sorry for the calls you are receiving, if we could get more information we can take you off our call list. Please fill out the form at the link below, and we will assist you as soon as we can: https://dashboard.reviewpush.com/40416695/i
Thank you!
G
Gary Potter · 1 review · Experienced 2026-06-29 ·
★★★★★
Kyle made my life easy and helped find…
Kyle made my life easy and helped find a loan that met my expectations. Thanks for your help in saving me allot of money and helping me get a loan that allows me to pay towards principle as I asked . A very great help thank you kyle
Reply from iLending2026-06-29
Thank you for sharing your thoughts! If you know anyone interested in auto refinancing, send them to us, and both of you will get a gift card as a thank you.
D
Daniel Guillen · 1 review · Experienced 2026-06-29 ·
★★★★★
The team at iLending were courteous
The team at iLending were courteous, patient, and respectful. They answered all my questions and explained in detail on the process of refinancing. They also followed up with refinancing updates and let’s you know right away if approved or not.
Reply from iLending2026-06-29
Thank you for sharing your thoughts! If you know anyone interested in auto refinancing, send them to us, and both of you will get a gift card as a thank you.
S
Scammed · 1 review · Experienced 2025-06-25 ·
★★★★★
This entity is a scam artist, good at ripping people off.
This entity is a scam artist. They tell you one thing about the interest rates while rushing to endorse documents.
They will remove the gap insurance you need and apply interest rates you would never agree upon. Don't get scammed by this misleading company. They're an unethical rip-off.
Reply from iLending2026-06-25
Hi there,
We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: https://dashboard.reviewpush.com/40416695/i
B
Bryan · 1 review · Experienced 2026-06-01 ·
★★★★★
The harassing calls from this place are…
The harassing calls from this place are crazy and I've never been with them in the first place. If I ever needed a loan I defintely won't go with them now because of all the calls.
Reply from iLending2026-06-23
Hi there,
iLending works with customers who have expressed interest in auto refinance options through various aggregators, and we take privacy and communication preferences very seriously. We do not obtain or use personal information without proper authorization. We are sorry for the calls you are receiving, if we could get more information we can take you off our call list. Please fill out the form at the link below, and we will assist you as soon as we can: https://dashboard.reviewpush.com/40416695/i
Thank you!
Keenen was great! Kept me updated ever step of the way
Reply from iLending2026-06-22
Thank you for your review! Spread the word to friends and family about our refinancing services, and we'll send gift cards to both of you as a thank you!
J
Jim LasCola · 7 reviews · Experienced 2026-06-18 ·
★★★★★
Outstanding from start to finish…
Outstanding from start to finish lowered my used car loan from 23% interest to 8% interest and payments lowered by almost $90 for the same amount of time the people were very nice and listen to everything I explained to them and gave me the best deal would highly recommend
Reply from iLending2026-06-19
Thanks for your review — we appreciate your feedback! Let friends and family know we can assist them with auto loan refinancing, and you’ll both get a gift card as our thanks!
J
Juan · 1 review · Experienced 2026-05-22 ·
★★★★★
Fantastic company and staff
Fantastic company and staff, very trustworthy.
Reply from iLending2026-06-22
Thank you for your review! Spread the word to friends and family about our refinancing services, and we'll send gift cards to both of you as a thank you!