iLending (www.ilendingdirect.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Omar was very helpful, professional, kind and polite. Because of his excellent service, and exceptional manners I would recommend him to eveyone! He made this process easy for me and always got back me right away.
Thank you for your review! Spread the word to friends and family about our refinancing services, and we'll send gift cards to both of you as a thank you!
Perfect solution for refinancing car loan!!!! Angela, was both patient, understanding of my situation and KiND!!!!
We’re grateful for your review! If you know anyone interested in refinancing their auto loan, refer them to us, and you’ll receive a gift card as a thank you.
Andrea Langley was very professional throughout the entire process. She was always able to help with all my questions. My situation was a little more complex but Andrea was ready for the challenge and genuinely sought solutions for my problems.
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My experience with Ilendingdirect, was a very pleasant experience. My loan consultant, Devon Hutchcroft, was extremely knowledgeable and professional thru out the whole process. He answered all my questions thoroughly. Devon lead me thru the loan process pleasantly and calmly. He wasn't pushy and didn't treat me like just another client. I felt comfortable and completely trusted Devon's expert advise. My loan was exactly what I expected. With no unpleasant surprises. I highly recommend Ilendingdirect for your next loan.
We appreciate your feedback—thank you! If someone you know needs auto loan refinancing, refer them our way, and you’ll both get a gift card as a token of our gratitude.
I am rebuilding my credit. I received a letter from iLending. I called them asking why I only have one day to decide, I thought 6/22/26 was tomorrow. Even though it really was 5/21/26. The representative name was Kyle, he assured me I had untill 6/22/26. The lights turned on then. Immediately we connected, I thanked him, now representative Loan consultant Nicholas took it from here. I am very pleased for the expertise and professionalism, I felt that I was important, so to speak, all my concerns where taking care of, this company went beyond my expectations as to customer service. I would recommend and tell all my friends and family. Thankyou and to all the staff for really meeting my refinance experience with ease and a peace of mind.
Thanks for the review! If someone you know needs auto loan refinancing, refer them, and we’ll send gift cards to both of you as a thank you.
What a great experience. Rob, my loan officer, was on everything all through the process and kept me up to date. I kept waiting for something bad to happen due to past dealings with other firms, but I was able to refinance my car loan to save me 2% and reduce the term by 1 year. Total savings? Over $15,000. That is HUGE! Thanks!
Thank you so much for the incredible feedback! We’re thrilled to hear that your refinancing experience was smooth and stress-free from start to finish. Saving 2% on your rate, shortening your loan term by a year, and putting more than $15,000 back in your pocket is a fantastic outcome. We’ll be sure to pass your kind words along to Rob — he works hard to keep clients informed and supported throughout the process, and it’s great to know that made such a difference for you. We truly appreciate your trust in us and are grateful for the opportunity to help you reach your financial goals. Enjoy the savings, and congratulations on the refinance!
I had an excellent experience with iLending. From the beginning, they were very professional, attentive, and genuinely cared about helping me improve my financial situation. They were able to lower my interest rate from 17% to 4.9%, which is a huge difference. On top of that, my monthly payment went from $740 down to just $501, which has helped me a lot in managing my expenses. The entire process was clear, fast, and hassle-free. I definitely recommend them 100% if you're looking to refinance your loan and save money. Great service!
This is great news! We're so happy to know that you had a good experience.
I had the most wonderful experience with I lending Daniel Rocha was the best he walk me through the process it was very easy I would recommend them for any financial refinance thank u . S Collins
This is great news! We're so happy to know that you had a good experience.
This is great news! We're so happy to know that you had a good experience.
iLending is truly amazing! They slashed my rate in half, just as they advertised in the flyer they have sent me via mail. Take their offer, give it a chance and you will be very satisfied. I am already telling all of my friends and family. And Ryan was great to work with. Ask for him! I highly, highly recommend the. Thank you!! This couldn't have come at a better time in my life. Gratitude all around.
This is great news! We're so happy to know that you had a good experience.
Manuel was amazing every step of the way and this process so easy!!!! Thank you so much
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Thanks i lending for helping me refinance my vehicle and I appreciate the help from Jonas .thanks
We are glad you enjoyed your experience at iLending. Please visit us again soon!
It Was Really Really Good.But Want To Save More On My Next Refinance. All The People Who Help Threw The Process Where Awesome. I would Definitely Recommend iLending To Anyone Who Wants To Refinance Thereĥ Auto
We are glad you enjoyed your experience at iLending. Please visit us again soon!
Huey Wooten was such a great help and very understanding. The process was not rushed and he was very attentive. I hope he’s receives the recognition he deserves!
We are glad you enjoyed your experience at iLending. Please visit us again soon!
This company are idiots; they obtain your information illegally without your authorization and then contact you to offer you things you didn't ask for.
Thank you for your feedback. We’re sorry to hear about your experience. iLending works with customers who have expressed interest in auto refinance options through various aggregators, and we take privacy and communication preferences very seriously. We do not obtain or use personal information without proper authorization. If you would like to be removed from any future communication, please contact our Client Relations team and we will ensure your request is handled promptly.
They did a great job securing me a great new loan on my refinance of my vehicle. They got me the best rate in refinance me when nobody else would definitely use them again in the future and we’ll recommend them to anyone.
This is great news! We're so happy to know that you had a good experience.
Jonas Johnsey was great to work with. Thanks again
This is great news! We're so happy to know that you had a good experience.
Andrea was a great representative. Very kind and communicative. And, at the end of the day, I am paying less for my car. I appreciate the work they do.
Thank you for your kind feedback! We’re so glad to hear that Andrea provided a great experience and kept you well informed throughout the process. We’re also happy we could help you lower your car payment. Thank you for choosing iLending!
Refinancing my car was a great experience thanks to Fay. She was professional, kind, and very knowledgeable. She answered all my questions and made sure I understood every step of the process. Everything went smoothly, and I felt confident the whole time. I really appreciate her excellent service!
Thank you so much for your thoughtful review! We’re thrilled to hear that Fay provided such a professional, knowledgeable, and supportive experience throughout your refinance. We’re glad everything went smoothly and that you felt confident every step of the way. Thank you for choosing iLending!
Not even one star this place is trash. They told me they could refinance my car and then they screwed me over. They ran my credit and then told me I have to pay $7000 to pay off my loan which is a trash. I hope these people get kicked in their face
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. Auto refinance approvals and terms are determined by a variety of factors, including lender guidelines and the overall loan structure. In some cases, additional conditions may be required in order to complete a refinance, depending on the specifics of the situation. We understand this can be frustrating, and our goal is always to provide clear information and available options throughout the process. If you would like to discuss your situation further, please contact our Client Relations team.
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