For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Business Services

Image Magic Printing Sdn Bhd

ClaimedCollecting reviews

345 reviews

4.3345 reviews
Write a review

About Image Magic Printing Sdn Bhd

Data updated
Website
www.imagemagic.com.my
Category
Business Services
Location
Malaysia
Status
Unclaimed
Last 12 months
127 reviews
Replies to negative
100% (41/41)
Do you own Image Magic Printing Sdn Bhd? Claim this profile for free and start replying to reviews.

About this business

Our online printing services consists of product such as digital business card and offset business card. Digital Printing will consists of product such as short run flyers, booklets, letterhead, postcards, event ticket and sticker. Litho Offset Printing contain product like bulk brochure, long brochure, bulk flyers, bulk booklet, bulk posters, receipt book, envelopes, money packet and notepad. Signage will have product like poster, poster with foam board, image wrap wooden frame, short run banner, large format sticker, fabric banner, bunting, roll up bunting and pop up system.Rubber Stamp consists of AE Gel Stamp, Ready Made PreInk Stamp, Embossing Seal, Normal Pre Ink Stamp and Pre Ink Stamp refill. CD DVD will have CD/DVD Cover Print and Round CD/DVD Print.Promotion & Events will have fridge magnet, button badges, Easel Stand and Carton Boxes. Lastly For Business Essentials, the product will consists of training manual printing, proposal printing, color document print, black & white document print and membership card.

Written by the business, not verified by us.

Is Image Magic Printing Sdn Bhd legit?

Image Magic Printing Sdn Bhd (www.imagemagic.com.my) has a 4.3 out of 5 rating on OK.one, based on 345 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Quality, Product. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional print quality, noting that the final items are well-made, feature accurate colors, and arrive safely with solid packaging. People also appreciate the remarkable speed, mentioning that inquiries are answered promptly and orders are completed efficiently without any unexpected delays. A few other people also felt that the friendly staff is exceptionally accommodating when handling tight deadlines, sampling, and special custom requests. Consumers are genuinely satisfied with the attentive communication, sharing that the team ensures every project runs smoothly from initial design verification to final delivery.

Auto-generated from all reviews of this business. For reference only.

What people say

Happy with the services

very efficient on time customer service is great Any hesitation, just Whatsapp to the number, very helpful customer services

Reply from Image Magic Printing Sdn Bhd2025-03-27

We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again

Responsive and efficient service…

Responsive and efficient service provided. Would recommend Image Printing for any printing needs.

Reply from Image Magic Printing Sdn Bhd2025-03-27

We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again

Wonderful

Went people see the banner.. their feel wonderful. The vibrant of the colour and the sharpness of printing... Very awesome.. thankful I choose your service..

Reply from Image Magic Printing Sdn Bhd2025-03-27

We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again

Service Satisfied

WhatsApp conversation is responsive in adequate time. Prices are transparent with no hidden charges. Staff is willing to assist when I'm in doubt. It would be better if the production time could be shorter. Overall good experience and will consider Image Magic in the future when needs arise. Thank you.

Reply from Image Magic Printing Sdn Bhd2025-03-20

We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again

Our company Fuller Impact Sdn Bhd have…

Our company Fuller Impact Sdn Bhd have been printing and promoting Image Magic for few years now. Good customer service, very friendly and fast.

Reply from Image Magic Printing Sdn Bhd2025-03-20

We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again

Fast Delivery and Excellent Quality Prints

The company offers excellent quality prints and products—definitely top-notch! 🖼️ Whenever there’s an error, they’re quick to address and resolve it, which I really appreciate. However, I do wish their customer service was a bit more streamlined to avoid mix-ups during the ordering process. With some improvement there, this would easily be a 5-star experience! 😊

Reply from Image Magic Printing Sdn Bhd2025-01-07

We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again

no reply

i asking two times, May i know tomorrow can walk in collect? But staff just reply order is processing, and the next day 12:34pm text me can go to collect, shop 1pm closed…. At the very least, reply to let the customer know they can come and pick up the item, so they have time to prepare. Because didn’t respond, I had already arranged other things to handle that day.

Reply from Image Magic Printing Sdn Bhd2024-11-12

Hi there Sharon, thanks for the feedback, i go through the whatapps of our customer services , you ask us question on 12.47pm and we answer on 12.56pm , if 9 minute of not answering your message is consider no replying what you asking, then maybe you suggest us what will be the best replying time required in order for you not to just give us 1 star just for the 9 minutes of not replying? you asking 2 time? Sorry if your whatapps have issue getting the message out. we inform you the card is ready at 12.34pm , and say thank you.. 12.35pm , you ask today 1pm off right? 12.40pm, we say yes and ask you what time can come? 12:41pm, you replied i see, it okay can just help me deliver to office 12.42pm, we replied on monday can? send to 1008 ...your address. and ask you to confirm the place. 12.46pm, you replied yes and we say thank you.... We really do not know what issue that create the fuss that make you provide us this feedback, anywhere we are doing what we do best , and you please do remember that our business card production day is 1-2 days, once we create the template and let you confirm, we get it done the next day.. If you find out that we are not the right printer that can suit your needs, do make yourself happy by searching for a better alternatives that can help and assist you better. :)

They are expert in this industry

They are expert in this industry. I was referred to contact them via my ebook writing COACH Mr Nahanthiran S & since then, I like their service. Reasonable charges, prompt reply & delivery as per my request & I am quite satisfied with their efficient personnel in charge eg. Mr Jeffrey. Thank you very much. Best rgds from Catherine Ng

Reply from Image Magic Printing Sdn Bhd2024-09-03

We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again

One of the staff

One of the staff, Moon Lee was super rude to us when we checked our hand fans were loose and they did not perform QC before asking us to come and collect.

Reply from Image Magic Printing Sdn Bhd2024-07-22

We appreciate your reviews and look forward to serving you again. This review will motivate us to provide even better services to all out customer. Thanks again

Unresponsive customer service and…

Unresponsive customer service and sending parcel to the wrong place.

Reply from Image Magic Printing Sdn Bhd2024-05-06

Hi there, sorry for the bad experience you had with us. We are sorry that we did not reply as swift as usual today as once our admin receive your enquiries, she make the call to Gdex to know further on the issue. It had come to know that there is an postcode error which led the tracking to other places. We already inform Gdex to solve the issue and send the wobbler to you asap. Thanks for feedback.

People also looked at