iMemories (www.imemories.com) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
My experience with iMemories has been all positive!
My experience with iMemories has been wonderful! I was SO nervous about entrusting someone with these precious tapes I have had for years - some which contain family members who are no longer with us. I was impressed with how quickly they started the process and I was able to start enjoying my memories online. I will definitely be using this service again and have shared my experiences with others to encourage them to try this out with their own videos.
Pictures were not as promised, and they didn't record the full tape
Reply from iMemories2026-08-03
Hi Lucy,
That would be frustrating.
I'd love to hear more about your experience and see what we can do to turn it around.
Please reply to my email or give me a call back (I left you a voicemail) at your convenience.
Stacey
iMemories Customer Service
We are very pleased with Imemories. It was fast, and easy to download. The reason I didn’t give you five stars is because on some of the videos, the voice is not in sync with the lips.
M
Margaret · 2 reviews · Verified · Experienced 2026-07-06 ·
★★★★★
Seeing My grown baby as a baby!!
This was amazing! I was worried sending the only copies of my tapes in the mail ... BUT ... it was perfect! Got digital video within days of imemories receiving and received my tapes back within 3 weeks start to finish!! (May have been sooner)!! The quality was amazing after 30 plus years of being hidden away!!
E
Elisabeth Jones · 2 reviews · Verified · Experienced 2026-07-01 ·
Pleasant people. Quick service.
Quality not great. Some tapes required adjustments to the tracking which was not done.
Some tapes were of short duration, yet cost as much as tapes that were 3x as long,
T
Tom Russell · 1 review · Verified · Experienced 2026-06-27 ·
★★★★★
Quick
Quick. Easy. Discounts! Options.
Very pleased so far.
Tom
Excellent experience end-to-end. The website was clear about the process. Everything went actually faster than expected. It was great to watch these more than 30 years old video and tapes. If I fund more of these, I will use iMemories again.
So easy to work with this company. Everything came out beautifully- and due to the old age of the VHS tapes, they sent a notice that some of my tapes required reprocessing- a process to make the best digital memory. And it’s complimentary service. The BEST!
Dr. Paul Ziman · 2 reviews · Verified · Experienced 2026-06-26 ·
★★★★★
Imemories Delivers as promised
They did a superb job digitizing some 40 Hi8 tapes going back 36 years. Fortunately the vast majority stood the test of time stored in a cool , dry , dark environment though a couple required extra effort to restore....which was done at no upcharge. The tapes were returned in good shape and the family can be confident history won't be lost to deterioration of these tapes.
Linda I · 3 reviews · Verified · Experienced 2026-06-26 ·
★★★★★
Samless
It was very easy to ship the tapes and the cost was reasonable. The quality is very good and the time frame for completion was short. Thank you for bringing good memories
It’s so nice to look back at our memories of our children and them growing up and now that they are on blue ray we can enjoy them for years to come and share them with their children!
The process in general was simple and easy.
Turnaround time was fast and quality of the videos was better than expected considering how old the videos were. Overall great experience and I recommend everyone to use IMemories. I’m definitely sending more videos!
