iMobie Inc.

Dear Ivan, Thank you for sharing your experience with FocuSee. We’re very glad to hear that you find it effortless and easy to use, and that our support team was able to assist you promptly. Regarding the larger file sizes, we truly appreciate you pointing this out. We will forward your feedback to our development team for further testing and optimization in future updates. Improving performance and overall user experience is always one of our priorities. Thank you again for your thoughtful review and support. It means a lot to us. Kind regards, Your iMobie Team

Dear Sidhant, Thank you so much for your amazing review! We’re absolutely delighted to hear that you use FocuSee every day and that it has made such a positive difference in your workflow. Knowing that it helps you save time and simplifies your recording and editing process is exactly what we strive for, and your kind words truly encourage our whole team. If you ever have suggestions, questions, or need any assistance while using FocuSee, please don’t hesitate to reach out — we’re always here and happy to help. Kind regards, Your iMobie Team

Dear Dwayne Mathis, Thank you for sharing your honest feedback with us. We’re glad to hear that you find the product good overall, but we’re truly sorry that you ran into issues on both devices. Regarding the message about the YouTube app needing an update, this usually relates to the app or system environment on the device rather than the product itself. That said, we’d be more than happy to help you troubleshoot this and check what might be causing the issue on your devices. If you remember the second issue or are willing to give it another try, our support team can assist you step by step. If the problem cannot be resolved after troubleshooting, please rest assured that we will fully cooperate and help arrange a suitable solution, including a refund if applicable. Your experience matters a lot to us, and we’d really appreciate the chance to make things right. Thank you again for your feedback—it helps us continue to improve. Kind regards, Your iMobie Team