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Sports

Jenson USA

201 reviews

4.5201 reviews
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About Jenson USA

Data updated
Website
www.jensonusa.com
Category
Sports
Location
United States · Riverside
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
63% (15/24)
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Is Jenson USA legit?

Jenson USA (www.jensonusa.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Sports and its reputation is excellent. 85% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 63% of negative reviews. Last updated 2026-08-10.

What people say

我需要退回该物品,但它......

我需要退货,但它似乎不符合退货条件

Reply from Jenson USA2026-08-03

Hi Hi Thank you for taking the time to share this feedback, and I'm sorry to hear the return policy left you disappointed. We know pricing is only part of the equation, and it's completely fair to want assurance that a purchase can be returned if it doesn't perform as expected. I'll be sure to pass your comments along to our team as we continue evaluating our policies Keep Pedaling Jenson USA Support Team 888-880-3811 [email protected]

我的订单预计会到达...

我的订单预计昨天到达。今天我可以联系你,但它还没有到达。收到它的人明天早上离开

Reply from Jenson USA2026-08-03

Hi Thank you for the feedback. We apologize for the delay in getting this order. We will continue to work closely with our couriers to ensure the delivery estimates are as accurate as possible. If you have any other questions, please let us know. Keep Pedaling Jenson USA Support Team 888-880-3811 [email protected]

第一个订单从未到达

第一个订单从未到达,跟踪信息停留在第一步。我通过电子邮件与您联系,并阅读了防暴法案,并被告知要耐心等待,再过几天,仍然没有包裹,跟踪信息仍然停留在第一步。十天后,我不得不打电话,然后与我交谈的那个人终于又发货了。截至今天,我的订单仍然没有到。不起眼! 8月1日,还在等订单。我认为它已通过小马快递 ffs 发货

Reply from Jenson USA2026-08-03

Hi Thank you for the feedback. We apologize for the courier issues with your order. It does look like your replacement order has an ETA of 8/3 for delivery. Again, apologies for the delays with your order. Keep Pedaling Jenson USA Support Team 888-880-3811 [email protected]

满足您所有骑行需求的绝佳来源……

多年来我一直从 Jenson 订购零件。他们的销售量很大,装备价格也很合理。他们是我寻找零件的地方。我试图支持我的磅,但 90% 的时候他们没有我儿子自行车所需的东西。简森总是这样。