JustAnswer (www.justanswer.com) has a 4.8 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
This place sucks they won't tell you anything until you pay them every one wants money and it bullshit what if you don't have it
Reply from JustAnswer2026-08-07
Hello Deborah,
I understand your concern. We’ve requested more info through Trustpilot. Please reply there so we can investigate further.
Best, Hazel,
JustAnswer Customer Care
[email protected] 1-800-805-5962
Brian was VERY helpful, obvíously knowledgeable, patient with my one finger typing, and expedient. I have had chat agents drop my chat because I type so slow but my left side is paralyzed, forcing me to type with a stylus in one hand and he just waited instead of cutting me off. He is more than merely professional. He provides tolerance and tolerance many won’t. kindness
Gave me the advice I needed. The only problem was connecting by phone, but it probably turned out for the best because I now have the written instructions I need.
Jo Anne Lloyd · 2 reviews · Verified · Experienced 2026-01-05 ·
★★★★★
This was an exceptional computer experience. Everyone was very helpful and patient with me. Thank you. JoAnne Lloyd Everyone involved was right on point. They were very helpful . The handled
This was a great experience! It was a pleasure to work with this supportive, knowledgeable team. I appreciate the time they spent with me until my problem was solved.
Thank you much!
JoAnne Lloyd
Mic was knowledgeable, kind and gave me the answers I needed for a long time! I am very happy!!! Thanks Mic!!!!!!
Mic was knowledgeable, very kind and respectful and helped me get the information I need for a long time. Now I can do what I always needed..Thank you!!!