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Public & Local Services

JustAnswer

278 reviews

4.8278 reviews
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About JustAnswer

Data updated
Website
www.justanswer.com
Category
Public & Local Services
Location
United States · Covina
Status
Unclaimed
Last 12 months
278 reviews
Replies to negative
91% (10/11)
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Is JustAnswer legit?

JustAnswer (www.justanswer.com) has a 4.8 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 91% of negative reviews. Last updated 2026-08-10.

What people say

F
Fantasymaven · 4 reviews · Verified · Experienced 2026-08-06 ·

Tech gave instructions which were…

Tech gave instructions which were easily followed by a person who is not very computer savvy.

P
Patricia · 3 reviews · Verified · Experienced 2026-08-06 ·

Temporary fi

He helped me with a temporary fix so I can get to my mechanic tomorrow. Great sense of humor.

J
JustAnswer Customer · 1 review · Verified · Experienced 2026-08-06 ·

Awesome 👌

Sickkk!!!!

J
JustAnswer Customer Curt · 1 review · Verified · Experienced 2026-08-06 ·

Help with every question

Help with every question, calm voice, knew how and why, Great

K
Karen · 1 review · Verified · Experienced 2026-08-06 ·

Beth was kind and very knowledgeable.

S
Steve · 1 review · Verified · Experienced 2026-08-07 ·

Dustin provided excellent advice and…

Dustin provided excellent advice and assistance. The AI bot was not as useful and cut the chat before a resolution was acheived.

K
Kathleen · 2 reviews · Verified · Experienced 2026-08-06 ·

He explained to me what it possibly…

He explained to me what it possibly could be to keep an eye on it

b
bradabouttown · 2 reviews · Verified · Experienced 2026-08-05 ·

Easy to use, quick responses

JustAnswer was super easy to use, and very quick to respond to questions with valuable information.

J
JustAnswer Customer · 1 review · Verified · Experienced 2026-08-05 ·

First a lady on typing ms pearl

First a lady on typing ms pearl She transfixed me to a Mr Carter He took very good care of my problem on the phone. Thank you both

J
JustAnswer Customer · 1 review · Verified · Experienced 2026-08-05 ·

Excellent expert

Excellent expert Good communication and knowledge. Response time was reasonable and the service was excellent all around

B
Beverly · 12 reviews · Verified · Experienced 2026-08-05 ·

Wedding Veil Appraisal

Marco was very knowledgeable about my item and the current value in today’s market and suggested two sites where I might sell. He explained the current value is not very high but it might change for the better. He was very professional and helpful.

C
Charles Marshal · 1 review · Verified · Experienced 2026-08-03 ·

Matching what I already know to things I did not think of.

Everything that I looked up I think it would be is what the mechanics actually said to look for I know it's hard to answer when you're trying to figure out what people are talking about but I appreciate the many different things or options they gave me to look for I'm fixing my car

J
JustAnswer Customer Sherry · 1 review · Verified · Experienced 2026-08-05 ·

Dan H

Dan H. was incredible. He worked with me for 3 days on and off to repair a refrigerator malfunction due to a power surge. I was truly amazed at both his knowledge and patience in walking me through endless steps and tests. This was my first time using this service and I will not hesitate to do so again!

A
Art Mallette · 2 reviews · Verified · Experienced 2026-08-05 ·

Answerd my question complete and in…

Answerd my question complete and in depth.

G
Greg Vanek · 2 reviews · Verified · Experienced 2026-08-05 ·

Great service and provide the answer.

S
Sandy · 1 review · Verified · Experienced 2026-08-05 ·

He.listened responded to my concerns…

He.listened responded to my concerns and was sincere

J
JustAnswer CustomerNat · 1 review · Verified · Experienced 2026-08-05 ·

I was searching online for an answer…

I was searching online for an answer and talking to a real vet made it so much better and out me at ease. Great service and very timely!

J
JustAnswer CustomerABM · 1 review · Verified · Experienced 2026-08-04 ·

Quick

Quick, knowledgeable response

J
Jess JR · 2 reviews · Verified · Experienced 2026-08-05 ·

I was kept calm and given the adequate…

I was kept calm and given the adequate answer I needed and even more than I anticipated.

J
JustAnswer Customer · 11 reviews · Verified · Experienced 2026-08-06 ·

Satisfied result