The customer service was fantastic
The customer service was fantastic. And everything at the store was in my price range and my payments also, thank you.
About Kafene
Data updated- Website
- www.kafene.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 25% (4/16)
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About this business
Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Written by the business, not verified by us.Is Kafene legit?
Kafene (www.kafene.com) has a 4.3 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 25% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-08-30.
What reviewers say
AI generatedReviewers had a great experience with this company, often describing smooth transactions, quick approvals, and reliable customer assistance. Customers frequently praise the dedicated staff members for being exceptionally helpful, polite, and knowledgeable when guiding them through the entire purchasing process. Consumers also note that obtaining financial approval and securing the desired home furniture or products is fast, simple, and remarkably straightforward. However, some reviewers were not happy with certain payment procedures, noting unexpected charges, automatic drafting issues, and confusing billing schedules. Some people also felt that the overall repayment terms lacked transparency and ultimately resulted in much higher costs than initially anticipated.
Auto-generated from all reviews of this business. For reference only.What people say
My experience was top-notch due to how…
My experience was top-notch due to how fast it took to get approved for my stackable washer and dryer But the dryer ended up having stink bugs 🪲 in it and when the dryer was drying clothes they came out but I haven't seen anymore
Cozy Furniture (Arlington Plaza)
The Furniture store (Cozy Furniture in Jacksonville Florida--Arlington). Excellent service from the time we entered, the service lady explained different style items we were looking at and let us make comparison to other similar items in the store. Also went over financing and how easy it was to apply and get a response back. Delivery to the house was also good.
Decent company for quick credit…
Decent company for quick credit approval. Only problem I have is that if you pay a lot up front and then another large payment, they quit drafting from your account because they want all that interest so you must make your payments manually. They want you to forget so you miss your 90 day window.
Great place to experience!
My experience was top of the line,they greeted me with open arms and a great smile.The customer service was very amazing,they gave me various options and I'm looking forward to going back to experience with them again! I'm happy over all! Thank you!
Miss Rosa and the delivery people
Miss Rosa is a very good salesperson. We always love going shopping with her. And the delivery guys are people who give their all. The furniture didn't fit through the door, so they decided to move it and replace the door. They are excellent workers.
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