The process getting approved for Kafene…
The process getting approved for Kafene was quick and easy and was not a lot of paperwork and pretty fast. I will definitely use this again.
About Kafene
Data updated- Website
- www.kafene.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 25% (4/16)
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About this business
Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Written by the business, not verified by us.Is Kafene legit?
Kafene (www.kafene.com) has a 4.3 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 25% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-08-30.
What reviewers say
AI generatedReviewers had a great experience with this company, often describing smooth transactions, quick approvals, and reliable customer assistance. Customers frequently praise the dedicated staff members for being exceptionally helpful, polite, and knowledgeable when guiding them through the entire purchasing process. Consumers also note that obtaining financial approval and securing the desired home furniture or products is fast, simple, and remarkably straightforward. However, some reviewers were not happy with certain payment procedures, noting unexpected charges, automatic drafting issues, and confusing billing schedules. Some people also felt that the overall repayment terms lacked transparency and ultimately resulted in much higher costs than initially anticipated.
Auto-generated from all reviews of this business. For reference only.What people say
Mostly your payment arrangements
Mostly your payment arrangements. There is no by monthly or monthly just because a payment comes out in a different month doesn't mean it's monthly. So 15th and 1st is still a by weekly payment so every two weeks .you are lieing to customer and putting them into hardship. You pulled 149 every two weeks that is 298 a month . Ridiculous. Just a terrible experience and would not recommend to anyone
Shopping for necessities
Great customer service
The staff was very helpful
The staff was very helpful. They assisted with choosing the right equipment for me. The process with applying with Kafene went smooth and easy.
Kafene makes purchasing our home…
Kafene makes purchasing our home furniture easy and reliable. We love the 90 day same as cash option and utilize it every time. The approval process is always smooth and swift. The payment portal and easy to use and we never have any problems with Kafene. Would recommend using Kafene 👌 10 out of 10
It was great all the way around
It was great all the way around. Very satisfied
The staff customer's service was…excellent
The staff customer's service was excellent and very professional. Everyone was very informative and well educated. Great experience.
The process is seamless and so quick.
I’m very happy with it.
Fast & Satisfactory Service
They made sure that I was pleased with the setup.That it was where it was supposed to be and that it fits perfectly.
The staff was very helpful when talking…
The staff was very helpful when talking to them about your account and navigating the dashboard and different ways to set up your payment plan would like to see kafene in more business in my area ( binghamton, ny ) like olums, best buy , and maybe some auto repair shops for tires and repairs
You need to have monthly payment option…
You need to have monthly payment option instead of only every two weeks I was not told I would be billed every two weeks nothing was explained cleary
1st time dealing with this company so
1st time dealing with this company so far it’s been great just wish they would get an app like everyone else instead of having to request a link to pay
Everything was fast and detailed.
I don't like how they don't have a…
I don't like how they don't have a option to pay once a month.
Very pleased with the service that I…
Very pleased with the service that I received from you all thanks.
BEWARE !!!!!!!
When I made the purchase, I agreed to a once monthly payment that was going to be $90. Come to find out I was set up for a twice monthly payment for $120.11. plus they had a "glitch" in their system so for the first payment my bank was ACH for $120.11 TWICE AND $60.00 ONCE!! A total of $300.22. I have yet to see the charge back. BEWARE OF THIS COMPANY!!!!
A.D my experience was great because my…
A.D my experience was great because my credit not that good . You guys gave me a chance to experience something for my car it needs new shoes . Once I get them I can go more in detail .the fact that you guys provide me the experience to do that is a beautiful thing until next week . Thank you
I've been dealing with this company for…
I've been dealing with this company for awhile they helps me out alot I would recommend them to everyone.
I would give zero stars if I could I’m in…
I would give zero stars if I could I’m in contact with my lawyer about company it’s been 2 months furniture was delivered damaged 4 times furniture was bought to my home , I have recorded there calls thank God ! I was told they wanted me to return furniture after two months they would not ship new furniture, after sending in multiple videos of the damaged couch they stated they would work something out first recorded call they wanted to give me a rug I refused I wanted new furniture that wasn’t damaged.Then they said they’d credit my account I refused that , third call they lied on 3 way which was recorded on a three way call with the furniture (home centerstore )Dorthy and myself, they then said I agreed on a floor model that’s why it’s damaged which was another lie ‼️ so I talk to Dorthy I was told on a three way call next time home center lied and said they delivered a new couch and didn’t and activated the lease agreement again she told home center on a three way call with me the lease will be voided so you understand the man stated yes ! Well they lied activated it again stated new furniture was delivered so I called again . I was told I’m sorry I did say that but the transferred your case to someone else it’s out my hands I stated why is the lease active again ? Dorthy stated she couldn’t answer that because they took it out her hands ,so now I’m waiting to here back from my attorney.they also broke my ring door bell during delivery stated they pay for it did not , I haven’t heard anything since they activated the lease again after stating they would term it thank God I recorded there calls , on one the video you can here the delivery drivers stating this company is bad there no good , bad business there Spanish they apologized stating there only delivery driver’s , to deliver furniture 4 times damaged and to refuse to correct it is HORRIBLE BUSINESS and for a loan company to support this type of business says a lot about there business I plan to sue for everything they put me through the damages for my ring door bell and the inconvenience of thee entire deal , I am forever grateful for my indoor as well as outdoor cameras for proof for my claims and for the calls I recorded on my phone they don’t have a leg to stand on not to mention a contract signed two months ago ‼️‼️‼️ RUN FROM THIS BUSINESS …….THERE HORRIBLE AND VERY DISHONEST, but I will take care of everything that has been done to me
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