I received broken furniture from the…
I received broken furniture from the store And now I’m essentially stuck in this lease and paying for broken objects
About Kafene
Data updated- Website
- www.kafene.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 25% (4/16)
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About this business
Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Written by the business, not verified by us.Is Kafene legit?
Kafene (www.kafene.com) has a 4.3 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 25% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-08-30.
What reviewers say
AI generatedReviewers had a great experience with this company, often describing smooth transactions, quick approvals, and reliable customer assistance. Customers frequently praise the dedicated staff members for being exceptionally helpful, polite, and knowledgeable when guiding them through the entire purchasing process. Consumers also note that obtaining financial approval and securing the desired home furniture or products is fast, simple, and remarkably straightforward. However, some reviewers were not happy with certain payment procedures, noting unexpected charges, automatic drafting issues, and confusing billing schedules. Some people also felt that the overall repayment terms lacked transparency and ultimately resulted in much higher costs than initially anticipated.
Auto-generated from all reviews of this business. For reference only.What people say
Easy application
Easy application, helpful merchant inthe process.
Don’t deal with these people
Don’t deal with these people. My husband and I had weekly payments and they were receiving FAITHFULLY every week until my last three weeks I decided to DOUBLE my payment and they still say we owe them money! SCAM! SCAM! S.C.A.M.M.E.R.S! Do NOT! DO NOT! Deal with this lying people at all.
Easy application process
Easy application process and excellent approval amount. I'm glad the guys at LKN LIQUIDATORS told me about Kafene. Got me the product I was looking for and made it easy!! Thanks!!
So easy to apply and acceptance in only…
So easy to apply and acceptance in only a few minutes. It made buying so stress free!
by looking around of what I want and…
by looking around of what I want and they were very helpful to help me and explained everything to me on my lease and payment .
Don’t use this company they charge high…
Don’t use this company they charge high interest loans not advisable for purchase
Kaffene eld me when I could not get…
Kaffene eld me when I could not get anything to credit. They give me a second chance that I could get appliances on credit. Thank you, kaffene
I have caught this company double…
I have caught this company double charging me and when I complained they refunded my money and then charged me again the next week. There automatic payment system will jack your credit up. There customer service agents seem to get upset when you prove that they have made a mistake if your trying to build credit this is not the company to deal with i now have late payments on my records for mistakes they made like charging two of my cards at once I strongly suggest not using this company
Reply from Kafene2026-05-26
I'm so sorry you had a bad experience, Richard! Please shoot us an email at [email protected] to tell us a bit more about your situation -- we'd love to try to make it right.
My experience
I was very pleased with the way my transaction went. It was so smooth and fast but efficient. Prior to seeing an associate I had already checked their available finance company, did the process, went to associate and it was a done deal. I was told 2 to 3 weeks for furniture delivery, I had in a week. I do feel their delivery fee is ridiculous. I am literally off the same road and they charge $200, nope. Aside from that, they were GREAT.
Great team and always happy to help us…
Great team and always happy to help us as customers thanks
THIS IS A PREDATORY LENDER
THIS IS A PREDATORY LENDER. THEY WILL BURN YOU ON EVERY OPPORTUNITY. I paid 2 accounts off within the 90 day period. On two contracts with me they didn’t make a dime. So, on the second contract I called and made a lump sum payment to pay off the balance. They sent me a text congratulating me on the early contract completion. Theee days later I get a text from Kafene stating that a last payment was returned to them and now I owe them $3006 on an account I paid in full and they confirmed. I had the my Bank draft letters and I sent Kafene my bank statements per their request, and they said I am still responsible. I’ve had to acquire an attorney because this madness has to stop. ADD KAFENE TO ALL THE BAD BUSINESS LIST AND BLOGG’S YOU CAN FIND. EVIL PEOPLE.. GOD BLESS YOU ALL
Reply from Kafene2026-05-26
This is not at all the experience we want our customers to have. Would you give our team a call at 855-420-0747 and we'll see what we can do to make it right?
I was told that my payment would be…
I was told that my payment would be once a month not every two weeks. Not what I signed up for. Paying like this i would be paying 3 times more than it's worth. Not good customer service lying to get clients. They are crooks for people who don't have good credit and need stuff. I would not recommend using this company for anything!
Reply from Kafene2026-05-26
I'm sorry there was confusion around your payment frequency! Would you give our team a call at 855-420-0747 and we'll see how we can help?
Fast delivery it took what seem like 1…
Fast delivery it took what seem like 1 day for my tires to arrive
The application process was as fast as…
The application process was as fast as I could ever imagine. I really like this service.
Reply from Kafene2026-05-26
This is what we're aiming for, Kaimba! Glad it was a great experience.
I got Kafene through tire agent
I got Kafene through tire agent. I canceled my order through tire agent with in 4 hours because I ordered the wrong size. Kafene is still pulling the money out of my account after tire agent told them I canceled my order.
Reply from Kafene2026-05-26
We definitely want to help get this sorted out, but we need a little more information. Would you give us a call at 855-420-074?
I love how I got approved on the spot…
I love how I got approved on the spot once a moth is really good for me
Very,very good
Very unprofessional company
Very unprofessional company. They will take money even when your merchandise was cancelled. They knew beforehand not to take my money but still did so. It took me weeks to get my money back. These crooks will charge a customer interest. But will not allow a customer to charge them interest for illegally taking their money. I hope companies like this fails with their usury and non accountability tactics.
Quick and easy process
Quick and easy process, and a nice limit amount to start.
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