Kate Backdrop (www.katebackdrop.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 89% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-10.
The background I purchased arrived on time and the fabric is of very good quality. I was able to take pictures within minutes of delivery. I had so many compliments on my photo shoot. I will definitely purchase from this company again.
Love My Backdrop its so Beautiful & Realistic. Pictures come out Amazing. I highly Recommend using these backdrops for your Photos
Great products! The backdrops are so easy to use and look wonderful. Great company service.
From the first inquiry I sent, every question I asked was answered in a timely manner, and all expectations were met as stated. Shipping was much faster than anticipated which was wonderful because it met our deadline. The Charity department was kind and generous with their non-profit discount since the backdrop we used was for a fundraiser. Our parish community was extremely happy with the way their pictures came out this year as it was the first time we'd used a backdrop like this. I highly recommend Kate Backdrop.
love your variety of images and quality of fabric. (just delivery little difficult in canada...)
Thank you so much for your kind words! We’re thrilled to hear that you love our variety of images and the quality of our fabric. We’re sorry to hear that delivery in Canada has been a bit difficult. Could you let us know what specific challenges you encountered during shipping? Your feedback is valuable, and it will help us improve and optimize our delivery process. Feel free to reach out to us at [email protected] if you’d like to share more details or if there’s anything else we can assist you with. Thank you for your support, and we look forward to serving you again!
Quick shipping! Backdrop is very good quality material, and crisp clear picture. Wouldn’t hesitate to purchase again
The quality was terrible this year for the all black Christmas Backdrops. So I was very disappointed and didn’t wanna use it
Thank you for reaching out, and I’m truly sorry to hear that you’re disappointed with the quality of the all black Christmas backdrops. We take your feedback very seriously and would love to understand more about the issues you encountered. Could you kindly share some photos of the backdrop you received? This will help us better understand the specific problems and ensure that we can resolve them. Rest assured, we’re here to support you and will do everything we can to address your concerns and make sure you're fully satisfied. We’ll also be in touch with you via email to further assist you. Please don’t hesitate to reach out with any additional questions or concerns. Thank you for your patience and understanding.
I bought the Pop Up Background Photography Portable Grey/Brown The colors are not as described, the brown color comes out reddish, the gray side is ok
Thank you for your feedback, and we are sorry to hear that the brown side of the Pop-Up Background Photography Portable Grey/Brown doesn’t match your expectations. Could you kindly share some photos of the background you received? This will help us further investigate the issue and provide feedback to our team for improvement. We will also review your case and get back to you via email with the best possible solution. Please rest assured that we’re here to resolve this for you and ensure your satisfaction. Thank you for bringing this to our attention, and we truly appreciate your understanding and patience.
We were looking to have a Santa photo shoot set up in our dealership this year and I stumbled across Kate Backdrop. Went through the custom ordering process online with the much-needed help of a customer service rep by the name of Candy. I wasn't able to see that the picture of what we selected had uploaded and she was able to verify that I did order correctly. Our order was definitely fair in price and arrived within a weeks time. The backdrops were AMAZING and a huge hit with people from our community coming in for their photo op with Santa. Thank you to all at Kate Backdrop for the wonderful work you do and thank you Candy for helping me ensure I went through the process correctly.
We purchased six microfiber backdrops for our Christmas play. All were processed according to our requested specifications. The pictures were clear and sharp, the colors were bright, and our order arrived quickly. Truly, we had a great experience!
The product I ordered was exactly what was showing on your webpage. It is a great quality. Your shipping was really good considering it was so close to Christmas. I love the vibrant front. I was also amazed. It wasn’t wrinkled very much when I took it out of the package and that’s unusual. You far exceeded my expectations and yes, I will order product from you again ! Thank you very much for the outstanding service I received.
My name is KiKi. I frequent Facebook quite regularly. Somehow, I came across the company ad on my timeline. The backdrops were absolutely fabulous I had no other choice except to click and look up the site. Gosh, I am sooo glad I did. I ended up ordering 3 different back drops because I could not decide which pink I loved most. When they arrived, I quickly realized they were the wrong size and that I needed larger. I reached out to the site and someone ping'd me back right away. She handled it like it was no big deal. She said to just pay the $50 extra and that would make up the difference for the larger drop I needed. This is a company I will use again and again. I hope you will too. Oh, they also do After pay or Klarma or whatever . I will be sharing this site w/some friends of mine. Thank you bunches from Texas. Happy New Year blessings.
Was skeptical , but the quality was great I thought it would be see through and it wasn’t . Looked really nice
Kate backdrop is fantastic quality! Love all the details and designs. So easy to use and vibrant colors! Love it!!
Shipping estimate totally wrong. Ordered for Christmas photos. Didn’t arrive in time to use.
We sincerely apologize for the inconvenience caused by the delay in your order, especially as it didn’t arrive in time for your Christmas photos. For standard shipping, it typically takes 2-3 business days for us to produce and pack your backdrop, followed by 7-11 business days for shipping. If you need faster delivery in the future, we also offer a rush delivery option, which includes 1-2 business days for production and an additional 3-5 business days for shipping. We understand how important timely delivery is and have shared your feedback with our team to improve and optimize our shipping process. We will also contact you directly via email to offer the best possible solution to ensure your satisfaction. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
The backdrop we received arrived quickly and was perfect for the photo booth we set up for our annual holiday event. It was very high-quality, true to size, and will be used again for many years to come!
I ordered two backdrops and both were beautiful one for the church and one for my home, they were for the Christmas Holiday and it they created a beautiful theme. Nice fabric excellent quality. I’ll be purchasing more in the future. I’m happy I found Katebackdrops.
I was extremely pleased with my backdrop! I used it for my Christmas photoshoot and the quality was top notch and easy to handle. Only issue I had was I was unaware of how long shipping took(I can admit that was my mistake) but thankfully I received everything in time by the scrape of my teeth. Otherwise, I would order again.
Thank you so much for your kind words! We're thrilled to hear that you were pleased with the quality of your backdrop and that it worked well for your Christmas photoshoot. We completely understand your concern regarding shipping time, and we appreciate your patience. For standard shipping, it takes us 2-3 business days to produce and pack your backdrop, and then 7-11 business days for shipping. If you need your backdrop sooner, we also offer rush delivery, which takes 1-2 business days for production and an additional 3-5 business days for shipping. You can review our full shipping policy here: https://www.katebackdrop.com/pages/shipping-policy We’ve also noted your feedback and will be sharing it with our team to help improve our shipping processes in the future. Thank you again for your support, and we look forward to serving you again soon!
I love your backdrops, the material is great to wash and maintain. The colors are vibrant and look beautiful on camera. My only complaint is the delivery service, when I order through Amazon is perfect! But when I ordered directly from the website, the backdrop arrived much later than expected and I had to cancel my Christmas minis.
The delivery and the backdrop are overall what I expected, but the fabric on the backdrop had a darker dirt stain on the lighter side.
Thank you for sharing your feedback with us. While we are glad to hear that the delivery and backdrop met your overall expectations, we sincerely apologize for the darker dirt stain on the lighter side of the fabric. To help us investigate further and improve our quality control, could you please share a photo of the stained area? We will review it with our team and take appropriate action to prevent this issue in the future. Rest assured, we will also contact you via email to discuss the best solution for this matter. Please don’t worry—we are committed to resolving this issue to your satisfaction. Thank you for your understanding, and we truly appreciate your support.
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