Horrible company to deal with as an…
Horrible company to deal with as an applicant
About keycheck.com
Data updated- Website
- www.keycheck.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 6 reviews
- Replies to negative
- 0% (0/8)
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Is keycheck.com legit?
keycheck.com (www.keycheck.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Absolutely terrible
Absolutely terrible. Between outdated identity questions about my dead grandmother (it’s been 3 years!) requiring 2 calls to fix, and then waiting 2 weeks with my identity confirmed for the screening results (still not complete!) Having to call again- then being told that “ We're currently experiencing some intermittent issues with the system that we use to pull up the application and our engineers team is actively investigating.” I still have to wait who knows how long for these screening results. At this point they should be paying me for all the work I’ve had to do to try and get this screening. Please avoid this company and do the check through any other platform. My future landlord and I are very annoyed.
key check is set up to give VIEW ONLY…
key check is set up to give VIEW ONLY access to one person. after that you have to download the reports and send them via email or attach them in the email which gives people permanent access to your personal information. if you use this service via furnished finder- you do not have the option to choose another landlord to share view only access with. this is unsafe and does not protect the renter. furnished finder says you have 60 days to share reports- but does not have the functionality set up to share with other landlords in the app in a way that is protective of renter's personal info. going forward i will only use zillow.
Good
Good checks
Zero customer service
The website is convoluted and the customer service is non existent. They will keep auto renewing your account and charging you and there is no way to see your credit card information on you profile or account page. Then you just have to go around and around with a chat that keeps sending you the No Refunds policy. RocketLaw is much better.
This company (Keycheck) is owned by…
This company (Keycheck) is owned by furnished finder Unfortunately no option for zero stars, SCAM ALERT!!! I didn't agree to terms and conditions. They charged my card, I asked for a refund as I never used the service, no home listing completed, junk people and worse software. They hold firm that there are NO REFUNDS, NO EXCEPTIONS EVER! The low lifes that work at the "company" and the owners that think that this is a good business model need to rethink some things in their lives. YOU HAVE BEEN WARNED
Keycheck fees and time-line for 1st payment SUCKS!!
Im a new Keycheck User as it was recommended by Furnished Finder. This platform is very antiquated and charges exorbitant fees. As a landlord i have to wait up to 7 days to receive my payout? This is not 1980 its 2025, this is not a check deposit, this is digital payments. Why does the verification process take this long? The customer service agents says its there process to mitigate risk. Is this company really based in the US. I cant recall the last time i had to wait 7 days for a payment to process unless it was a check deposit. There are other more efficient and effective platforms to use with a faster turn-around time. Im highly disappointed that Furnished Finders is endorsing and partnering with this company.
Request for Refund
Request for Refund – Misleading Service and Unusable Lease Agreement I signed up for a membership on your platform based on the advertised promise of access to short- and mid-term lease agreements. "Key Check" was recommended through the platform, but there was no trial period, preview, or sample lease available before committing to a paid membership. Within five minutes of signing up and reviewing the lease, it became clear that this was not a short- or mid-term lease, but rather a traditional long-term lease. For example, the lease requires tenants to put utilities in their own names—something that is not standard or feasible for short- or mid-term rental arrangements. I immediately canceled my subscription and requested a refund, as the service did not meet the advertised or expected criteria. My initial request was denied. I then asked to speak to a manager. Nearly a week later, I received a call from a manager who acknowledged that the lease offered was not aligned with typical short-/mid-term leases, yet still refused to issue a refund. I did not receive the product I paid for, and the service was unusable for my intended—and advertised—purpose. I respectfully request a full refund.
Quick answer with warm professionalism
Liza not only congratulated me on finding a tenant, she answered my question in a clear and concise manner. She is the best!
Liza was very quick to resolve the…
Liza was very quick to resolve the issues i was facing and was able to restore the data i was in need of. Thank you LIZA you made my day!!!!
Vanessa Guerrero was very helpful
Vanessa Guerrero was very helpful on the chat to get me all set up and logged in for my very first renter....Answered all my questions and in a timely manner. Very knowledgeable and professional
Good Customer Service
Valentina was very helpful, knowledgeable and solved our issues quickly.
Patience to help fix the lease
Valentia, had so much Patience to help fix the lease,she is So appreciated!
JOHANNA
JOHANNA, was very quick to respond and give the information that I was requesting in order to arrange on line rent payment for a new apartment rental.
Easy to use convenient platform with…
Easy to use convenient platform with good customer service. I needed a password reset and Carmen got me taken care of within 2 minutes.
Griecy was excellent and prompt in…
Griecy was excellent and prompt in evaluating my situation and providing answers.
Yarith provided exceptional service
Yarith provided exceptional service. He was prompt and thorough.
Yarith provided excellent help and…
Yarith provided excellent help and service. Thank you!
Yarith was prompt and had a complete…
Yarith was prompt and had a complete answer
Valentina was great!
Valentina was quick to respond and helpful with my questions as a newbie to Keycheck. I appreciated her not making me feel dumb! Ha!