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Home & Garden

The Knife Merchant, LLC

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200 reviews

4.8200 reviews
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About The Knife Merchant, LLC

Data updated
Website
www.knifemerchant.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
43% (3/7)
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About this business

Providing professional advice on kitchen cutlery, cookware, baking and pastry supplies and more.

Written by the business, not verified by us.

Is The Knife Merchant, LLC legit?

The Knife Merchant, LLC (www.knifemerchant.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 43% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-01.

What people say

Great selection and quality

Amazing knives and secure packaging. I will be happy to shop here again. I really liked the website layout that helped me decide between the different lines of knives (I'm just a mom who wants my tomatoes to be cut and not squished!). This is a great investment that will last a very long time.

A+ customer service

I had a glitch with the online checkout but only took one phone call to remedy. The knife I ordered was delivered in short order with an incredible finishing hone on it and was ready to go straight out of the box. The knife was precisely as described in the online store and I could not be more pleased with the quality and attentive customer service. Will absolutely buy my future knives through them.

Great service

I found them to be extremely helpful, they answered all my questions and provided insight as well as experience with the products offered that went way beyond what you get elsewhere. I highly recommend them, you will be very happy with your experience and their service.

It arrived quickly

It arrived quickly, but I put option to do a sign off to received my package. I found my package by the gate and no one sign off it’ll for it. I was lucky it didn’t got stolen.

Reply from The Knife Merchant, LLC2022-03-04

Hello Meggan, Thank you very much for sharing this feedback. I'm very disappointed to learn that the carrier did not collect a signature on this item as we did pay for a signature to be collected upon delivery. I took a look at the tracking information and can see that the driver signed for the package which is a practice that has become increasingly common throughout the pandemic. It's an ongoing issue that leaves retailers responsible for lost merchandise despite having paid extra in shipping charges for the signature to be collected. It's very helpful when our customers let us know that the signature was not collected as this enables us to bring the issue to the attention of the courier and further address the issue. I so appreciate your letting us know about the issue and am very glad to hear that you did receive your merchandise. If there's anything else we can do to assist you please let us know!

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