Here to HelpWe're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. Please us if you need any help.Our customer services will reply to you within 48 hours.Work Day: Monday - Saturday 9:00AM--6:30PM (UTC/GMT+8)
Written by the business, not verified by us.Knowfashionstyle (www.knowfashionstyle.com) has a 2.7 out of 5 rating on OK.one, based on 424 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 47% of reviews are 1 star, a relatively high share; The business has replied to 85% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.
Hi guys. I had an awesome experience working with a young lady name Emma. I purchased 3 items and received only 2. Emma assisted me in getting my missing item very quickly. I appreciate her customer service and I will continue to shop with this company.
Dear Customer, Thank you for your support. Looking forward to more orders from you. Best Regards,
The young lady who helped me was absolutely wonderful. She kept me informed about my purchase. She contacted me when my items were out of stock and made sure I was able to select and choice.
Dear Customer, Your support is our driving force. We will definitely keep it up. Looking forward to more orders from you. Best Regards,
Is there a minus star. I ordered items from knowfashion style in July 2024 that I have not yet received. Several email enquiries to which they respond that the items were delivered. Subsequent to my third query a phone number was provided for me to call. I called the number only to be told by the person that answered that they only deal with TEMU orders. My shipper investigated the whereabouts of the order and found that it was delivered to an incorrect address. This information was sent to knowfashionstyle. Their agent Emma promptly responded that the order was delivered. How can an order be delivered to an incorrect address and the company does not take responsibility for this error. Knowfashionstyle is a SCAM; stay away from this site. They have collected my USD119.40 and not sent the items ordered.
Dear Customer, We are sorry to hear about your situation. If you did not receive the package, it may be signed for by someone else or delivered to the front desk of the building, so we suggest you ask the relevant people around you. Finally, if you still cannot receive the package, our customer service team will also provide you with a solution. If you need more detailed help, we suggest you continue to contact our customer service team: https://www.knowfashionstyle.com/Contact-Us-n170136.html Best Regards,
The service is good and the customer service they know how to take care about customer and I appreciate them thanks
Dear Customer, Our customer service team will always consider the problem from the customer's perspective, so please don't worry about anything. Looking forward to more orders from you. Best Regards,
I got a quick response and the error was corrected immediately. Thank you.
Dear Customer, Our customer service team is professional, and both service quality and response speed are top-notch. Looking forward to more orders from you. Best Regards,
Love the clothings and the customer services is great. This is my now place to shop for all items for all occasions
Dear Customer, Thank you for your support and trust. We are always launching new and popular products, you can always pay attention to our website. Looking forward to more orders from you. Best Regards,
Dear Customer, Thank you for your trust. We are very happy that your problem has been solved. Looking forward to more orders from you. Best Regards,
I spoke with customer service rep Mandy who with very quick in responding and solving me issue with my package and left me at ease and with a smile
Dear Customer, Thank you for your compliment. We will definitely do better and better. Please continue to support us. Best Regards,
I ordered a dress 12 days ago have seen a tracking number or nothing these people are scam artists better put my money back it's going to be a bad understanding on their end is this a real company
Dear Customer, We are very sorry to hear about this. When you receive the tracking number, you need to search on the logistics website https://www.17track.net/en. It may be that your search method is incorrect. We suggest you contact our customer service team to help you. Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html Best Regards,
At first i was very upset that my package was delivered at the wrong address. and all I wanted was my money back, however emailing with sandy was very helpfull. she make sure the shipping company that lost my package paid it back and she gave me a refund thank you sandy
Dear Customer, Thank you for your support. We always provide excellent service to every customer, so you don't have to worry about any problems. Looking forward to more orders from you. Best Regards,
I'm a first time shopper here and I had some difficulties placing my order at fist then a friend assisted me and it went through. With all the new regulations and stuff I was worried but then I reached out to them and I got tracking status and everything. Customer service was exceptional and my worries were at ease. Can't wait to see my package to tell them I'm in the KNOWFASHIONSTYLE FAMILY!!!
Dear Customer, Thank you for your trust. It is our honor to have your support and trust. Looking forward to more orders from you. Best Regards,
My first time ordering my order came so quick. I ordered again and my order is delayed. I think it's due to their holiday. I contact customer service and they insured my items would be shipped immediately.
Dear Customer, Thank you for your trust. Yes, if you have any questions, please feel free to contact us and we will give you a satisfactory answer. Best Regards,
I Love this site and the quality of the products are amazing
Dear Customer, Thank you for your support. Your support is our driving force. We have been launching new styles all the time, which are designed by excellent designers and are all popular styles. Looking forward to more orders from you. Best Regards,
Fiona was great really help me alot really appreciate sent my refund in no time has one of my order was not in stock just waiting on my order now thank you fiona order
Dear Customer, It is our honor to have your support and trust. We will definitely do better and better. Best Regards,
I made an order and one of the items were out of stock; Fiona reached out to me and tried to assist me the best way possible to find an alternative within a $3 difference so I could’ve gotten my items shipped within a reasonable timeframe. I was thoroughly impressed as she also helped me with PayPal as my difference was above the $3 difference. Thankfully my order is now on its way. Knowfashionstyles customer service is top notched. Thank you and continue to be as professional as you Can be . Appreciate you ?!!
Dear Customer, We have always been honest with every customer. We will always provide excellent services and high-quality products to every customer and look forward to more orders from you. Best Regards,
My experience was great due to the fact that I could communicate with the customer service and get my order fixes. Great response timing.
Dear Customer, Thank you for your compliment. Your support is our driving force. Looking forward to more orders from you. Best Regards,
Dear Customer, Our products are always the same as shown on the website. We are famous for our integrity, so you don't have to worry. Looking forward to more orders from you. Best Regards,
At first I had lost faith in Know Fashion. I had placed an order with the payment showing. No one had reached out to me after many attempts to find my package. Fiona came back to me reassuring me that the package will be delivered, hence restoring my faith. Hats off to Fiona
Dear Customer, Place an order on our website, you don't need to worry about any problems. If you have any doubts, you just need to contact us and you will get the answer. Looking forward to more orders from you. Best Regards,
Shipping takes too long!! It’s been two weeks since I’ve placed my order. The tracking number has been at a stand still for a week now.
Dear Customer, Please do not worry about the parcel being in transit. The logistics information will only be updated when the parcel arrives at the next important location for scanning. You can contact our customer service team to get the latest information: https://www.knowfashionstyle.com/Contact-Us-n170136.html Best Regards,
I requested information about returning an item bought for a smaller size , based on the website it has the exchange policy stating that you have to contact the customer service support to request sending a product back still waiting for a resolve no more ordering from this company for me and will tell my friend not to order either based on the poor customer service
Dear Customer, We are very sorry to hear this news. If you have contacted us, our customer service team will contact you as soon as possible. It is possible that you did not see our reply or our reply email went into your spam folder. We suggest you check again. If you do not see it, you can contact our customer service team again: https://www.knowfashionstyle.com/Contact-Us-n170136.html Best Regards,
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