Here to HelpWe're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. Please us if you need any help.Our customer services will reply to you within 48 hours.Work Day: Monday - Saturday 9:00AM--6:30PM (UTC/GMT+8)
Written by the business, not verified by us.Knowfashionstyle (www.knowfashionstyle.com) has a 2.7 out of 5 rating on OK.one, based on 424 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 47% of reviews are 1 star, a relatively high share; The business has replied to 85% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.
I have the best experience with the things I bought
Dear Customer, Thank you for your support. We will continue to provide excellent service and quality products. Looking forward to more orders from you. Best Regards,
Dear Customer, Thank you for your trust. Looking forward to more orders from you. Best Regards,
This company if not a good company to deal with. Exchanges are just about zilch. The shipping is slow and the quality is poor. So glad I switched to SHEIN. The offer discount when you try to return which doesn’t eliminate the problem . I I appreciate your response but I still stand by my review. I have the opportunity to deal with a couple of other companies from China I must say they don’t have the same return policy as yours. They allow me to return my item FREE. You still can’t compete with SHEIN, Uoozee and XPlus wear. You should be ashame of your sorry excuse. Also ZEELOOL for my glasses. These are reliable and honest China companies to deal with. Remember I am entitled to to my opinion and express my negative experience also. Also TEMU has better return policy than yours
Dear Customer, We are very sorry to hear about your situation. Here is our return policy and shipping policy: https://www.knowfashionstyle.com/Return-Exchange-n170122.html https://www.knowfashionstyle.com/Shipping-Methods-n170125.html Generally speaking, returning the package will cost you a lot of money and time, so our customer service will also provide you with other more effective solutions. In addition, our products are always made of high-quality materials and will be strictly inspected before being sent out, so there will be no quality problems. If your problem is still not solved, we suggest you contact our customer service team for more solutions: https://www.knowfashionstyle.com/Contact-Us-n170136.html Best Regards,
I really love this website. Customer is excellent. Quick response to solving or answering questions about my issues. Davina you are a rock star🤩 Always goes above and beyond to meet the customer's needs. This website clothing looks just like the pictures with excellent quality. Thank you so much for making my shopping A great experience 🤩🤩🤩🤩🤩🤩🤩
Dear Customer, It is our honor to have your support. We will always provide excellent service and quality products to every customer. Looking forward to more orders from you. Best Regards,
This company has beautiful clothing and did a Awesome job resolving a issue I had. I highly recommend them. Plus it's Fast Shipping
Dear Customer, Thank you for your compliment. Our products are designed by professional designers and made of high-quality materials, so you don't have to worry about quality issues. In addition, we have been cooperating with excellent transportation companies, and the transportation speed will be guaranteed. Looking forward to more orders from you. Best Regards,
I love my outfit. I’m 5”8 so it wasn’t long enough but overall I love it, it was just like the picture. However the package took very long to arrive & the customer service weren’t professional in there emails or WhatsApp messages. They would need to work on that for future. I’m not sure I would purchase from this website again if I need something urgently.
Dear Customer, Thank you for your support. This is our shipping policy: https://www.knowfashionstyle.com/Shipping-Methods-n170125.html When you place an order, we will notify the warehouse to prepare the package for you immediately. International shipping requires more complicated logistic procedures, that make the post time between two countries always longer than domestic shipping. We will do better in the future. Best Regards,
I had no issues with my previous purchase but some of the fabric for my recent purchase was not good quality. It’s nothing like what I saw on the site. Some of my items were not delivered but I got a prompt response with customer service and it got rectified and refund issued. Knowfashion style you should do a lot better.
Dear Customer, This is normal due to light or network compression. Our products are of very good quality and are the same as those shown on the Internet. Thanks for your suggestions. We will definitely do better in the future. Best Regards,
I absolutely love the fashion on this site and I've purchased a lot of beautiful and unique outfits. People always ask me wear I get my clothes from.
Dear Customer, Thank you for trusting us. We believe that you will be the most dazzling person wearing our products. Looking forward to more orders from you. Best Regards,
I liked this company.. they help me with my order... Thanks..
Dear Customer, Thank you for your support. You can trust us completely, we will do our best to solve customer problems. Looking forward to more orders from you. Best Regards,
I really love this site. The styles are boutique fashion and very trendy. The after sale service is also very responsive and effective. I will definitely keep shopping here!
Dear Customer, Thank you for your trust. We have been committed to launching new products. Our products are all designed by professional designers and are very popular in the market. Looking forward to more orders from you. Best Regards,
This business is ridiculous on so many levels. They charge exorbitant shipping fees ($9+/item) and if they are unable to deliver an item, that they advertise as available, because they realize they are out of stock, they have the audacity not to partially refund the shipping fees associated with items THEY CANNOT DELIVER. I recommend ordering through PayPal so you can dispute the shipping charges in this scenario, which is what I have done. Also, English is not the first language of their customer service representatives and their email replies are grammatically challenged and extremely difficult to understand. I will never do business with them again.
Dear Customer, We are so sorry to hear about your situation. The shipping fee generally depends on the weight of stuff and the destination we ship to ,it's different to every country. We are seriously comply with our post office shipping fees list. If you worry about that you can contact your post office to check ,you will find that our shipping fees is reasonable and economic. Add things you want to the cart, select the country, then you'll find the shipping cost of shipping methods under the "Estimate Shipping Cost". Regarding product out-of-stock situations, the products on our website are in stock, but because our products are very popular, they are sometimes out of stock for a short period of time. However, our customer service will notify customers as soon as possible so that customers can choose to refund the out-of-stock products or choose other products as replacements. In addition, our customer service is professional and our service language is English. If you feel confused, you can communicate with the customer service to resolve the confusion. Here is our contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html Best Regards,
I placed an order on Friday of November 15th. I received an email today stating they never received a payment of the order I placed on that day. I even tried reaching out to them by phone and I sent an email I received no response. I'm starting to believe they are a scam and they took my money.
Dear Customer, We guess you may have misunderstood the situation. Sometimes it is an automatic notification from the system, which was notified to you before you paid. You may not have seen it, but you saw it after you paid. In fact, you can ignore the system notification. We suggest you try to continue to contact our customer service team to better help you deal with the problem: https://www.knowfashionstyle.com/Contact-Us-n170136.html Best Regards,
Great Service easy to deal with and great products
Dear Customer, Thank you for your compliment. We have been committed to providing each customer with quality products and excellent services. We will continue to work hard and persevere. Looking forward to more orders from you. Best Regards,
I placed an order on October 8th and still haven't received the product.
Dear Customer, We are very sorry to hear this. If you have not received the package, there are many reasons. It is possible that the package is in transit, or your family or neighbors have signed for the package for you, but they have not notified you yet, or the package is already in your inbox or at your door, but you did not notice it, etc. In order to better serve you and solve your problem faster, we suggest you contact our customer service team for help: https://www.knowfashionstyle.com/Contact-Us-n170136.html Best Regards,
There was an issue with an order and customer service was able to find a viable solution. I appreciated the attentiveness.
Dear Customer, It is our honor to have your support and trust. As a customer of our website, you don't need to worry about any problems, because we will provide customers with all reasonable solutions. Looking forward to more orders from you. Best Regards,
I have ordered a few pieces and I am really impressed with the quality of the items. The clothes are as advertised.
Dear Customer, It is our honor to receive your praise. Looking forward to more orders from you. Best Regards,
I purchased the wrong size dress and they were quick to fix my mistake at no extra cost to me. The quality of the clothing is amazing ! I cant wait to order again!
Dear Customer, Yes, our products are not only of good quality, but also of excellent customer service. Looking forward to more orders from you. Best Regards,
Awesome customer service 👏 👌 👍 went above and beyond to help fix my order 😀 thank you so much!!
Dear Customer, Thank you. We will continue to work hard to maintain excellent service and launch quality products to every customer. Looking forward to more orders from you. Best Regards,
Worst; DO NOT ORDER The order took over three weeks to arrive. Looks extremely cheap. They say they will refund you, but you pay more for shipping than I paid for the item.
Dear Customer, We are sorry to hear about your situation. We always treat every customer with a sincere attitude. It takes some time for us to prepare the package, and the shipping time depends on the shipping method you choose. If you want to receive the package in a short time, we recommend you to choose expedited shipping. In addition, our products are always the same as shown online, but if you don’t like our products, our customer service team will also provide you with a satisfactory solution. If your problem has not been solved, we suggest you continue to communicate with our customer service team: https://www.knowfashionstyle.com/Contact-Us-n170136.html Best Regards,
Great service. Customer service is excellent. If u have a any problems they respond immediately. The best ever!!!!
Dear Customer, Thank you for your trust and support. Looking forward to more orders from you. Best Regards,
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