Here to HelpWe're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. Please us if you need any help.Our customer services will reply to you within 48 hours.Work Day: Monday - Saturday 9:00AM--6:30PM (UTC/GMT+8)
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Is Knowfashionstyle legit?
Knowfashionstyle (www.knowfashionstyle.com) has a 2.7 out of 5 rating on OK.one, based on 424 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 47% of reviews are 1 star, a relatively high share; The business has replied to 85% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.
poor quality workmanship, pockets unfinishef, unhemmed, run small... high shipping charges, takes weeks to deliver, untrackable .. no thanks never again
Reply from Knowfashionstyle2024-07-22
Dear Customer,
We are very sorry to hear about this situation.
Regarding the material of the product, we have always used high-quality materials to manufacture products; regarding the size issue, we have always manufactured products according to the standard US size; regarding the transportation issue, sometimes customs clearance, weather and other adverse factors will also affect it.
But thank you for your suggestions, we will do better in the future.
Best Regards,
Bad experience with customer service. They were working with me in my report of receiving the wrong size shorts then they stop responding to me via email, and now I'm stuck with shorts that I cannot fit. I ordered a medium and received a size XL.
Reply from Knowfashionstyle2024-07-20
Dear Customer,
Thank you for your evaluation.
We will always provide excellent service to every customer.
Looking forward to more orders from you.
Best Regards,
I love my new floral dress it's gorgeous can't wait to wear fits perfect I'm buying them all in different colores😍
LOVE my first new purchase of my floral dress, fits perfect, buying all of them in different colors, can't wait to wear them😍
Reply from Knowfashionstyle2024-07-16
Dear Customer,
Thank you for your compliments and support.
We believe that you will look more beautiful wearing our products.
Looking forward to more orders from you.
Best Regards,
Item arrived earlier than expected, exactly as in pic. Good material too
Reply from Knowfashionstyle2024-07-17
Dear Customer,
Thank you for your praise and trust.
We will continue to provide high-quality products and excellent services to every customer.
Looking forward to more orders from you.
Best Regards,
Extremely unreliable - you pay shipment to receive AND return. Still waiting on an order from a month ago and attempting to track using information provided by customer service goes nowhere (errors out), for the love of all things sane, why should there be multiple communication from the customer on an order status? and let's not begin to speak to the sizes - shoes and clothing alike. Bottom line, if you have an event and need an outfit even a month out, this is NOT your go to, if you have to make a return, you CAN'T because return cost does not make sense - you don't get a full refund having paid for the return out of pocket and it'll cost more than the COG! 1 - rating for the styles published. They need to do better on their ARO especially because payment is immediate.
Reply from Knowfashionstyle2024-07-16
Dear Customer,
We are very sorry to hear this news.
First of all, if the customer requests a return, our customer service team will provide many reasonable solutions for the customer to choose from, so as to avoid returns. Secondly, before the final return, our customer service team will also remind the customer of the fees and various precautions to be borne. Finally, our products are manufactured according to standard US sizes. Generally speaking, we recommend that customers refer to our size chart to choose the size that suits them before choosing a size， otherwise, it is easy to choose an inappropriate size ，our customer service team will still provide a solution.
If your problem is still not solved, we suggest that you continue to contact our customer service team for communication: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,
My order was received very promptly unfortunately I couldn’t fit it so I reached out about a exchange Sandy the lady that me was very thorough and helped me with everything I was very satisfied with the customer service and is getting ready to place a new order now
Reply from Knowfashionstyle2024-07-16
Dear Customer,
Thank you for your trust.
There is no doubt that our customer service team will give you a satisfactory solution, and you don't have to worry about any problems at all.
Looking forward to more orders from you.
Best Regards,
Will surely order again. Love the products. Delivery was fast. Sandy the customer service was excellent.
Reply from Knowfashionstyle2024-07-13
Dear Customer,
We are very grateful for your trust and support.
We will always maintain excellent service and provide quality products.
Looking forward to more orders from you.
Best Regards,
Buyer Beware!
PLEASE DO NOT ORDER FROM THIS COMPANY! I ordered a set the material I ordered was linen. The set I received was a satin material.
Reply from Knowfashionstyle2024-07-10
Dear Customer,
We are very sorry to hear about this situation.
We have always used high-quality materials to manufacture products, and the quality has always been very good. In addition, our product details will also have a description of the material and a detailed introduction. If you read it carefully before purchasing, we believe it will be of great help to your purchase.
In any case, we will still give you a solution.
Have you contacted our customer service team? If not, we recommend that you communicate with our customer service team, and we believe that your problem will be solved.
Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,
I placed my order and it came exactly when it was supposed to. My products were what I ordered but just a little different material. They was prompt to answer questions and get back with me in a timely manner.
Reply from Knowfashionstyle2024-07-10
Dear Customer,
Thank you for your support and trust.
We will always provide quality services and products to every customer.
In addition, our product details have material introductions. We recommend that you read the product details before your next purchase.
Best Regards,
Very good treatment from the person who helped me, Mandy, very pleasant and patient, thank you
The treatment of the agents was wonderful and everything was fine with my dress. It arrived well and is very beautiful. I ordered others for the summer. The quality and colors are beautiful.
Reply from Knowfashionstyle2024-07-08
Dear Customer,
We are very happy to hear that you can receive the package smoothly.
We are very grateful for your compliments and we will definitely do better.
Looking forward to more orders from you.
Best Regards,
Terrible business. The dresses I ordered were extremely small. I returned the items and they still have not given me a refund.
Reply from Knowfashionstyle2024-07-08
Dear Customer,
We are very sorry to hear this news.
Regarding the size of the skirt, our products are manufactured according to the standard size of the United States. In some cases, the customer did not pay attention to the data in the size chart when purchasing, which led to the purchase error. But even if it is the customer's mistake, our customer service will still provide compensation until the customer is satisfied.
On the other hand, if you return the product, you need to note that you need to bear the return shipping and customs duties. If you do not pay the customs duties, this will cause us to be unable to receive the package. We need to receive the package before we can further solve the problem for you.
If you have contacted our customer service team for help before, please continue to communicate with the customer service team: https://www.knowfashionstyle.com/Contact-Us-n170136.html
We will definitely solve your problem.
Best Regards,
I had an international package order coming for my sister as a surprise. I understand these take alot longer to arrive, so I waited. Still no package; I got in touch with Mandy. She responded practically everyday until the package arrived. She was professional, prompt and courteous. Great customer service. Kudos, Knowfashionstyle, will order again.
Reply from Knowfashionstyle2024-07-08
Dear Customer,
Thank you for your trust. We have always insisted on providing excellent services and products to every customer.
It is our honor to have your support.
Looking forward to more orders from you.
Best Regards,
DO NOT ORDER FROM THIS COMPANY.... Sizes inaccurate and they will refuse to refund your money back. They should be closed down. They asked me to send the dress back and was shocked that the returned the parcel back. They asked to send it back again l, for me to pay fir postage again. I have lost over £60. Unbelievable fraudulent people..
Reply from Knowfashionstyle2024-07-08
Dear Customer,
We are very sorry for the bad experience you had.
But we need to clarify some issues:
Regarding the size issue, our products are manufactured according to the standard size of the United States. In some cases, the customer did not pay attention to the data in the size chart when purchasing, which led to the purchase error. But even if it is the customer's mistake, our customer service will still provide compensation until the customer is satisfied.
If you return the product, you need to note that you need to bear the return shipping and customs duties. If you do not pay the customs duties, this will cause us to be unable to receive the package, and if the deadline is exceeded, the package will be returned to the sender. We need to receive the package before we can further solve the problem for you.
If you have contacted our customer service team for help before, please continue to communicate with the customer service team: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Your problem will be solved.
Best Regards,
Dresses had no tags and looked like it's been worn very wrinkle
Reply from Knowfashionstyle2024-07-08
Dear Customer,
Thank you for your feedback.
We need to clarify a situation:
When you find that a product is missing, it is actually possible that the product will be sent to you separately in another package, or it is out of stock and cannot be sent to you. But in either case, our customer service team will send you an email to communicate, but you did not see our reply email.
If you have contacted our customer service team for help before, please continue to communicate with the customer service team: https://www.knowfashionstyle.com/Contact-Us-n170136.html; you can try WhatsApp or email.
Your problem will be solved.
Best Regards,
Do not order from this place This place is know good. Tell everyone you know.
Do not order from this place . Very bad business. Sizes are not true on site. They do not want to give you a refund or send a new product. Tell everyone you know …
Reply from Knowfashionstyle2024-07-08
Dear Customer,
We are very sorry about the size issue. In fact, the sizes of our products are manufactured according to American standards. In most cases, customers did not pay attention to the size chart when purchasing and chose the wrong size. But even if it is a customer's mistake, our customer service team will still provide compensation plans for every customer until the customer is satisfied.
And our customer service team generally does not recommend customers to choose to return the package, because this will waste too much money and time, so our customer service team usually provides more effective compensation plans.
If your problem has not been solved, we suggest that you continue to seek help from our customer service team, we believe that we will solve the problem for you.
Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,
Your company has received $48.82 ordered on April 7, 2024. Never received items nor a refund. BEWARE!!!!!!
Reply from Knowfashionstyle2024-07-08
Dear Customer,
We are very sorry to hear that you have not received the package yet.
Generally speaking, when customers have not received the package, it may be that the package is being prepared or the package is being transported. In either case, our customer service team will usually send an email to inform customers to wait patiently.
We suggest that you continue to seek help from our customer service team, and we believe that we will solve the problem for you.
Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,
I have two dressi ordered I can't wear…and I just kept them to give away and forget a lesson learned.
I have two dressi ordered I can't wear because I was tired and just would never order again . I lost money but that's fine I won't be ordering ever again. They keep calling my number and hanging up. Stop calling me I won't order from you again.
Reply from Knowfashionstyle2024-07-08
Dear Customer,
We are very sorry that the product does not fit you.
Our products are manufactured according to standard US sizes. Generally speaking, if customers carefully read the size chart and place an order, it will be very suitable. Of course, even if it is the customer's own mistake, our customer service team will still provide compensation.
We suggest that you continue to seek help from our customer service team, and we believe that we will solve the problem for you.
Contact information: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,
I ordered a long sleve jeans romper 2 months ago and never received it...I can't find the order number. It was a 1x in size...can l please have the item or a refund.
Thank you.
Reply from Knowfashionstyle2024-06-04
Dear Customer,
We are very sorry to hear this news.
If you did not receive the package, it may be out of stock or delivery failed due to address reasons, but our customer service team will proactively contact you to send an email notification.
Have you contacted our customer service team to solve the problem before? If not, please contact our customer service team to solve the problem: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,
I purchase clothes from knows on two different occasions and each time I was very impressed the clothes are amazing and the customer service is excellent it is my favorite on line store
Reply from Knowfashionstyle2024-06-04
Dear Customer,
We are very happy to receive your praise.
Looking forward to more orders from you.
Best Regards,
Good quality fabric, but unusual size with terrible return policy
I ordered the "Blue Casual Solid Patchwork O Neck Long Dress Dresses" (Item No. K76404-1), size "Small" in April 2024. It was my first and last purchase from KnowFashionStyle.
The flowy fabric and elastic waist have strong potential to be flattering, but these are the reasons for only 2 stars:
1) Lack of measurements provided on the website of their standard sizes. More measurements should be listed, like the torso (or shoulder-to-waist) measurement - because I did not expect that the torso area would be too long for me. Since I'm short (5'2" in height), I was prepared to shorten/alter the dress-length myself as I usually do with dresses I order from other websites, but I was not prepared for the additional inconvenience of the shoulder-to-waist measurement being too long for me with size "Small". Unfortunately the dress-waist fell nearer to my hips than to my waist.
2) The return/exchange/refund policy is quite out-dated, uncompetitive and basically not customer-friendly. Their policy states that the customer is required to pay shipping plus all duties/taxes to return the item back to China. When I emailed them for a refund, I was told that the shipping and taxes would "not be worth it for the customer (me)", so they proposed that I keep the dress and they would refund only 30% of the price of the dress, which is why I will not be purchasing from KnowFashionStyle again.
Reply from Knowfashionstyle2024-06-04
Dear Customer,
We are sorry to hear about your situation. Our products are all standard US sizes, you only need to place an order according to the size you usually wear.
In addition, you can also refer to the size chart below the product details, which can better help you choose the size.
If your problem is not solved. Please continue to contact our customer service team to solve the problem: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,
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