Great company
Very easy ordering.
About Lens.com
Data updated- Website
- www.lens.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 206 reviews
- Replies to negative
- 0% (0/8)
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About this business
Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Written by the business, not verified by us.Is Lens.com legit?
Lens.com (www.lens.com) has a 4.7 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Price, Product. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently note how quick, simple, and convenient the ordering process is, allowing them to easily manage their prescriptions and reorders without any unnecessary hassle. Consumers also consistently praise the very affordable prices, noting that finding these great deals offers significant savings compared to purchasing directly through traditional eye doctors. However, some people mentioned encountering unexpected extra fees or long delivery delays when waiting for their packages to arrive. A few reviewers additionally noted receiving incorrect items or experiencing minor website navigation frustrations while trying to complete their purchases.
Auto-generated from all reviews of this business. For reference only.What people say
Easy to use jjjjjj
fast and easy thank you
Price!
I have two different prescriptions and price is always a big thing for me.
best price around
easy process
This site was easy now just hoping that…
This site was easy now just hoping that I can get my contacts really soon
Easy to order
Easy to order, fast delivery, reliable. Thank you!
Too expensive
Alot cheaper than what my eye doctor charges
Easy to order. Fast delivery. Not much more to say.
Easy re-order
speed
speed, convenience
Very easy
Easily ordered
Easy site
System is easy to use
Xxxx
Easy to use web site
Lower price
Seems very easy to place an order.
My order info is remembered.
Buyer Beware - Triple Check What You Receive
I ordered Proclear Toric contacts and received the wrong prescription for my left eye — Axis 140 was prescribed, but all 12 lenses shipped were Axis 40, a 100-degree error. The prescription on file was correct, so this was Lens.com's mistake, not mine. I didn't catch it right away because I'd already cut the UPCs off the boxes for the required rebate submission. In 30+ years of wearing contacts, I've never once received the wrong prescription, so it didn't occur to me to double-check. I called twice to resolve it. Both times, customer service blamed me for not checking the lenses more carefully and refused to take responsibility — no refund, no correct replacement, not even a discount on replacements despite their error. Contact lenses are a medical device; getting the prescription right isn't optional, and a company should own its mistakes rather than blame the customer. Can't recommend ordering from Lens.com.
Great service and low prices
I have been purchasing my contact lens from here for many years and service is excellant. Very competative prices on lens. Overall very pleased with lens.com.
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