LetsGetChecked (www.letsgetchecked.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; 114 of them were added in the last 12 months. Last updated 2026-08-10.
Easy instructions, convenience of at-home testing and quick results
Reply from LetsGetChecked2025-09-08
Hi Steven
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
I was able to talk to someone quickly when I had any questions and needed help. Their advice helped make the procedure successful. Thank you.
Reply from LetsGetChecked2025-09-08
Hi Heather
We are very happy to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we appreciate this feedback.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Very easy to follow instructions and fast results.
Reply from LetsGetChecked2025-09-04
Hi Jessica
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
S
STEVEN W · 12 reviews · Verified · Experienced 2025-09-04 ·
★★★★★
Fast turnaround results
Easy, simple, good value and very fast turnaround for results.
Reply from LetsGetChecked2025-09-04
Hi Steven
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
I want to express my satisfaction with…your service
I want to express my satisfaction with your service. My kit was delivered promptly within a few days. I appreciated the reminders to activate the kit. Your company maintained excellent communication throughout the entire process, and all instructions were clear and easy to follow. I was promptly alerted via email when my results were ready. I will gladly recommend your services to my friends and family.
Reply from LetsGetChecked2025-09-08
Hi Esther
We are very happy to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we appreciate this feedback.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
J
Joseph · 1 review · Verified · Experienced 2025-08-27 ·
★★★★★
Great service
Reply from LetsGetChecked2025-09-02
Hi Joseph
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
N
Nick · 13 reviews · Verified · Experienced 2025-08-28 ·
★★★★★
Simple to use the kit which I posted…
Simple to use the kit which I posted Tuesday and the results came in the following day through their app.
Reply from LetsGetChecked2025-08-28
Hi Nick
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
I have been using, let's get checked for many, many years.And I love the service and quality of the lab results.It's nice to be able to check my labs from time to time on my own
Reply from LetsGetChecked2025-08-25
Hi Theresa
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
M
Marc · 2 reviews · Verified · Experienced 2025-08-21 ·
★★★★★
Simple and quick results
Reply from LetsGetChecked2025-08-25
Hi Marc
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
M
Michael · 2 reviews · Verified · Experienced 2025-08-20 ·
★★★★★
Easy and helpful
Reply from LetsGetChecked2025-08-25
Hi Michael
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
L
LISA · 4 reviews · Verified · Experienced 2025-08-20 ·
★★★★★
Fast and efficient customer service as…
Fast and efficient customer service as usual.
Reply from LetsGetChecked2025-08-25
Hi Lisa
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Hi Amy
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Got my results super fast and they were explained very well!
Reply from LetsGetChecked2025-08-15
Hi Adria
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Easy to follow instructions and a rapid response make me totally recommend this for everyone else.
Reply from LetsGetChecked2025-08-13
Hi Diana
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
Amazingly fast response time. Results arrived the day after I posted my sample.
Also, when I had an issue with kit activation, the agent I spoke to was so kind and understanding even though the fault was my own. Unbelievable service - I’m very impressed.
Reply from LetsGetChecked2025-08-07
Hi Hilary
We are very happy to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we appreciate this feedback.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
M
Michael · 1 review · Verified · Experienced 2025-07-26 ·
★★★★★
Easy to use.
Reply from LetsGetChecked2025-08-01
Hi Michael
Thank you for your great review.
Our end to end process is designed to ensure that our customers are supported throughout their testing journey by our medical, customer support and technical teams to ensure a seamless and expert experience for all of our customers.
We are here to help if you have any questions, please reach out to us at [email protected]. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
I took two tests, both required finger prick blood samples. I had a very difficult time getting enough blood to fill the vials, it seemed like the lancets were very small and I ended up pricking myself about 6 times to get a proper sample. Additionally, my better half (who is a pharmacologist by trade) thought it was strange that I needed to provide liquid blood samples when all of the things I was testing for could be done with a dry blood swab. All of that said, the turnaround time was very quick! I sent the samples out on Thursday morning and I got the results for one back Friday and the other the following Monday.
Reply from LetsGetChecked2025-08-01
Hi there
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
E
Eddie · 1 review · Verified · Experienced 2025-07-29 ·
★★★★★
on time delivery
on time delivery, and prompt service
Reply from LetsGetChecked2025-07-30
Hi Eddie
We are delighted to read this review, thank you.
Our team aims to deliver a seamless expert experience for our customers so we are very happy to read this review.
Please reach out to us at [email protected] if we can be of any further assistance. If you're open to sharing more about your LetsGetChecked experience, please email [email protected].
Kindest regards
Idashia
Customer Care Specialist
The process was straightforward and efficient, making it very convenient overall. However, obtaining the required amount of blood was challenging, as 2-3 drops from a finger prick is the maximum that's easy to get, whereas this test requires about 10 drops. Everything else was simple and quick.
Reply from LetsGetChecked2025-07-21
Hi there
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist
N
No seriously RUN · 2 reviews · Verified · Experienced 2025-07-18 ·
★★★★★
It’s a scam
It’s a scam. They “test you” for things that cannot be detected by the samples you send them. Don’t waste your money.
Reply from LetsGetChecked2025-07-21
Hi there
Thank you for your message.
Our customers' concerns are very important to us, as we want to ensure we are providing an excellent service. We will reach out to you privately to address these concerns and feedback.
Kind regards
Idashia
Customer Care Specialist