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Health & Medical

Life Line Screening

209 reviews

4.6209 reviews
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About Life Line Screening

Data updated
Website
www.lifelinescreening.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
209 reviews
Replies to negative
100% (11/11)
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Is Life Line Screening legit?

Life Line Screening (www.lifelinescreening.com) has a 4.6 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 89% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

f
fern parent · 2 reviews · Verified · Experienced 2026-08-05 ·

Quick professional service

Quick professional service. Very friendly staff.

Reply from Life Line Screening2026-08-07

Good afternoon, Fern Thank you for your feedback! We're delighted to hear that you experienced quick, professional service and found our staff very friendly. We appreciate your kind words. Life Line Screening

D
Dana · 2 reviews · Verified · Experienced 2026-08-03 ·

Everyone was courteous and helpful.

Reply from Life Line Screening2026-08-06

Thank you Dana for sharing your experience! We're so glad our team was able to provide courteous and helpful service. We appreciate your support and hope to see you again soon!

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customer · 1 review · Verified · Experienced 2026-08-05 ·

Very friendly staff

Very friendly staff, efficient service

Reply from Life Line Screening2026-08-06

Thank you for your feedback! We're delighted to hear that our staff was friendly and that you found the service efficient. We appreciate you choosing Life Line Screening and are glad you had a positive experience.

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Customer · 1 review · Verified · Experienced 2026-08-05 ·

Staff was great just wish that results…

Staff was great just wish that results were sooner

Reply from Life Line Screening2026-08-07

Good afternoon, We're so glad to hear our staff provided you with a great experience. We understand your desire for quicker results and appreciate your patience. Life Line Screening

c
customer · 1 review · Verified · Experienced 2026-08-05 ·

The service received from the staff

The service received from the staff, and the quickness and completion of the scheduled appointment.

Reply from Life Line Screening2026-08-07

Good afternoon, Thank you for your wonderful feedback! We're so pleased to hear that you received excellent service from our staff and that your appointment was completed quickly and efficiently. We appreciate you sharing your positive experience! Life Line Screening

B
Barbara · 1 review · Verified · Experienced 2026-08-05 ·

All of the assistants were very

All of the assistants were very personable and professional. They were genuine in providing the best experience for me.

Reply from Life Line Screening2026-08-07

Good afternoon, Barbara, Thank you for your wonderful feedback! We're delighted to hear that our team was personable and professional, and that they genuinely provided you with the best experience. We appreciate your kind words! Life Line Screening

C
Cynthia A. · 1 review · Verified · Experienced 2026-08-04 ·

Your Technicians were excellent

Your Technicians were excellent. I had a issue when being checked in. The tests they had listed for me, were not what I agreed to. Including the automatic renew for the following year.. You're check-in girl was excellent. The problem was with the Girl I talked to on the phone. I was very direct with her as to what tests I wanted , and the cost. That is not what she had listed on my paperwork. When I signed in.

Reply from Life Line Screening2026-08-07

Good afternoon, Cynthia A., Thank you for your feedback. We're glad to hear our technicians and check-in staff were excellent. We sincerely apologize for the miscommunication regarding your requested tests and the automatic renewal. This is certainly not the experience we want for our customers, and we will address this with our team to ensure better clarity and accuracy in the future. Life Line Screening

M
Mary Voyles · 5 reviews · Verified · Experienced 2026-07-23 ·

Twice I was confused with another Mary

Twice I was confused with another Mary. Once when doing initial intake and once when carotid artery was being scanned.

Reply from Life Line Screening2026-08-07

Good afternoon, Mary Voyles, We appreciate you sharing your experience. We understand how frustrating it is to be confused with another patient, and we are reviewing our intake and scanning procedures to prevent this. Life Line Screening

V
Valerie · 1 review · Verified · Experienced 2026-08-03 ·

Trustworthy and Easy

All the girls for every station were helpful and pleasant. Process moved quickly too. Everything in the promo video and information that Life Line tells you to expect is helpful and accurate. Easy Peasy!

Reply from Life Line Screening2026-08-07

Good afternoon, Valerie, We're so pleased to hear that our team was helpful and pleasant, and that the process moved quickly for you. It's wonderful to know that our information was accurate and helpful. Thank you for your feedback! Life Line Screening

S
Sabita kartick · 1 review · Verified · Experienced 2026-04-26 ·

I think you changed my card twice

Reply from Life Line Screening2026-08-07

Thank you for bringing this to our attention. We do not see a double charge on your account. If you see a duplicate charge on your card statement, please contact us at 833-759-9022 so we can review it further and assist you.

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Ann Williams · 1 review · Verified · Experienced 2026-08-03 ·

All 5 of your employees were extremely…

All 5 of your employees were extremely nice and welcoming. Each explained what they were doing. It’s nice to know that this service is offered to the public at a reasonable rate.

Reply from Life Line Screening2026-08-07

Good afternoon, Ann Williams, We're so pleased to hear that our employees were extremely nice and welcoming, and took the time to explain everything. We're also glad you found our services to be reasonably priced and accessible to the public. Thank you for your wonderful feedback! Life Line Screening

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PATTY LUDWIG · 1 review · Verified · Experienced 2026-08-01 ·

I did not like the charge.The guy i…

I did not like the charge.The guy i talked with on the phone told me i had to pay all upfront. I tried to call back with a promo code and they said they could not take the code even though it came from the church flyer, so then i wanted to cancel within 10 minutes of calling and it was not allowed. The lady when i checked in said i could have just made a deposit and paid the rest when i checken in and she could have given me a promo code. So i was not too happy with how it ended up with the cost. Although the people i talked with were nice.

Reply from Life Line Screening2026-08-05

Thank you for your feedback. We’re sorry for the confusion regarding the payment process and promo code. Our current system requires screenings to be paid in full at the time of scheduling and does not allow promo codes to be added afterward. We apologize if you received incorrect information at the screening site. We appreciate your comments and are glad to hear our staff was friendly and helpful.

K
Kingsley Clarke · 1 review · Verified · Experienced 2026-08-02 ·

Quick and efficient.

Reply from Life Line Screening2026-08-05

Thank you for your feedback! Kingsley

S
Shelli · 1 review · Verified · Experienced 2026-08-03 ·

Friendly

Friendly, efficient, and professional

Reply from Life Line Screening2026-08-05

Thank you, Shelli, for your kind feedback! We're delighted to hear you found our team friendly, efficient, and professional. Providing a positive experience for our customers is always our goal. We appreciate you choosing us!

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customeobert SchaufRr · 1 review · Verified · Experienced 2026-08-02 ·

Excellent knowledge

Excellent knowledge . very efficient time spent. Thank you.

Reply from Life Line Screening2026-08-05

Thank you for your kind feedback! We're delighted to hear that you found our team knowledgeable and that your screening experience was efficient. Thank you for choosing us, and we appreciate you taking the time to share your experience.

c
customer · 1 review · Verified · Experienced 2026-07-31 ·

Great service with the technicians

Great service with the technicians. Explained all procedures and timing of tests. Very confusing coming into procedure. Signs marked where to go but once there a lot of people not sure whether to sit or get checked in. RN came in room stated they call people on their schedule times. Delayed response when people asked questions. Its been a week and still have not seen results. But still get emails to participate in more tesrs.

Reply from Life Line Screening2026-08-06

Thank you for your feedback. We're glad to hear our technicians provided great service and clearly explained the procedures. We apologize for the confusion during check-in and any delays in communication. Per your email confirmation, screening results are uploaded to your online portal within 10 days of your screening. If you have not yet created your portal account, you can do so at www.lifelinescreening.com/resultslogin. Thank you for sharing your experience with us.

K
KEN · 2 reviews · Verified · Experienced 2026-06-26 ·

I was able to relax when I received…

I was able to relax when I received tests regarding the possibility of a stroke were low. Peirce of mind was the "iceing on the cake". Blood testing very close to results from my doctor's results. I've considered having the testing again the same tests run again within the next 8 to 12 months. I'm schduled for my normal doctors appointment. FYI, I'm 81 soon to be 83.

Reply from Life Line Screening2026-08-04

Good evening, KEN, We are so pleased to hear that our services brought you such peace of mind, especially regarding your health concerns. It's wonderful that our blood testing results closely matched those from your doctor. We appreciate you sharing your positive experience and considering us for future testing. Life Line Screening

J
John · 4 reviews · Verified · Experienced 2026-07-31 ·

Top-tier experience and fantastic value.

I called LifeLine a few weeks in advance to reserve my spot. It was easy and no-pressure. They offer additional tests outside the standard ones if you are interested. Quick check in the day of. The technicians were friendly, let you know what what to expect and got it done quickly. Bravo! And complementary coffee/tea and mini-muffins for those who fasted for the blood test and needed a pick-me -up after! I opted for the blood test and got my cholesterol/triglycerides/glucose numbers literally on the spot. I think that is just amazing. Additional values for cortisol, testosterone, etc must be determined by the lab but you get those usually within a week. I recommend LifeLine screening to my family/friends. There is no better value anywhere. The fee is reasonable and far less than a doctor visit. My HSA covered the cost but even if it didn't I would gladly pay out of pocket. The peace of mind is worth every penny.

Reply from Life Line Screening2026-08-04

Thank you John for sharing your experience! We're glad scheduling was easy, check-in was smooth, and that our technicians made you feel comfortable and informed throughout the process. It's great to hear you found value in the screenings and received your blood test results so quickly. We appreciate your recommendation and your trust in us. Wishing you continued good health!

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Luvenia drakey · 2 reviews · Verified · Experienced 2026-08-02 ·

since I was the last appointment I…

since I was the last appointment I felt the last procedure was hurried thru>she didn't talk about what she was doing and hurried thru talking to others. The first 3 were good and took their time. also when I first walked in I should have been told right away where to sit while waiting to check in...or the chairs should have been separated. I hope I will get the results in the mail as no one told me when. they were too hurried.

Reply from Life Line Screening2026-08-04

Thank you Luvenia for your feedback. We're glad the first three screenings were thorough and informative. We apologize that the final procedure felt rushed and that instructions about seating and result timing were not clearly communicated. Your comments will be shared with our team as we work to improve the customer experience. Thank you for bringing these concerns to our attention.

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Aida Jimenez · 1 review · Verified · Experienced 2026-08-02 ·

Felt confident and comfortable with…

Felt confident and comfortable with every exam

Reply from Life Line Screening2026-08-04

Thank you for sharing your experience.