Lightmalls (www.lightmalls.com) has a 3.6 out of 5 rating on OK.one, based on 351 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 32% give 1 star; The business has replied to 82% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-10-24.
Great customer service. Very quick to respond to my email for questions I had on an order that needed to be changed. Was impressed with the quick response and quick fix of my order all through email. Also this being on a big holiday for them was a plus that they set me as a priority. Fast to process and fix my oder to have it shipped ASAP.
I haven't received my order yet & I paid extra for it to get here fast.
Reply from Lightmalls2021-02-08
Hello, your package is already on its way to your country,
Tracking number: 9374869903506168365198
You can check from here:
https://webtrack.dhlglobalmail.com/?trackingnumber=%099374869903506168365198
You can receive it in about 3-5 days.
I ordered the following from Lightmalls:
1 x Fenix ARE-A4 quad channel smart High definition LCD charger compatible with types of Li-ion and Ni-MH/Ni-Cd batteries
3 x Fenix ARB-L18-3500 rechargeable Li-ion battery (18650 - 3.6V - 3500mAh)
Order made on 17th January and received them 1st February 2021 to Australia.
Tracking was slow to update once it arrived in Australia.
Item very well packaged, which I am extremely impressed with.
Charger and batteries all working. So thank you Lightmalls. 5 out of 5 stars for you.
At first I thought I may of been scammed, so I sent them an email.
They assured me everything was legit, and showed me how to track my parcel, the following morning it arrived.
Great communication, brilliant product, huge savings, and delivered quicker than I expected (10 days)
I can not fault them.
Go for it.
I am able to track my orders now just it takes time betwwen sending track information to appear on track17, appologize for last revirw but still waiting my order which it shulod be arrive soon.
Lro
Warning. Better spend a few cent more and stay away from that Lightmalls. I got broken item and they giving me very hard time. And No package was not damaged
Reply from Lightmalls2021-01-22
Hello, I am really sorry for the inconvenience. If the package you received is damaged, you can contact us, and we will reissue it after confirmation.
Product was just what I needed. Just which they would have accepted charge cards instead of just PayPal. I had to open a PayPal account to pay for it. Besides that even went well. I received it when promised.
it’s a one month I’m not receiving my stuff I am not OK with you guys because even I I’m trucking to see where is my stuff it’s not showing , the last update it’s January second it’s in United State
Reply from Lightmalls2021-01-22
Hello, logistics shows that you remember that the package was successfully delivered on January 19th.
You can check from here:https://www.yuntrack.com/
Tracking Number:YT2034721272172955
I am not sure about the company as i cannot track any of my two orders
They sent a tracking number and said for track17, unable to track always says not found , almost two weeks now from track received without any success.
Reply from Lightmalls2021-01-22
Hello, I am really sorry for making you unchanged, is it convenient for you to provide us with your order number? So that we can check logistics information for you.
This is an update to a previous review. Received Fenix LR40R. Light worked great as expected. Lightmalls' price was by far the best I've seen on quality lights. Delivery does take a while.
Reply from Lightmalls2021-01-08
according to the tracking link,
https://www.yuntrack.com/Track/Detail/YT2035021266138820
arrive your local and waiting the delivery to you,due to the XMS and the New year vacation,it delay some days.you can get it very soon.
I know that I placed the order during the holiday season but it shouldn't have taken 3 weeks for them to be delivered. You should consider using a different delivery service.