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Made-in-China.com

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522 reviews

3.1522 reviews
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About Made-in-China.com

Data updated
Website
www.made-in-china.com
Category
Business Services
Location
China
Status
Unclaimed
Last 12 months
224 reviews
Replies to negative
93% (216/232)
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About this business

About Made-in-China.comMade-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service. What can you get through Made-in-China.com? * A vast selection of curated productsFrom clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.* Customization options to meet personalized purchasing needsAccepts processing with provided designs, samples, or materials.* Enhance your product price competitivenessFactory-direct prices from original manufacturers ensure generous profit margins.* Bestsellers list to stay updated with the latest market trendsGet a clear view of the most in-demand products.🏆 Access The List* Verified suppliers by third-party agenciesSuppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.✔️ Learn More About Audited Supplier* Secure Transaction ServiceMade-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery. 🔗 Search for products supported by the STS service.

Written by the business, not verified by us.

Is Made-in-China.com legit?

Made-in-China.com (www.made-in-china.com) has a 3.1 out of 5 rating on OK.one, based on 522 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 38% give 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers frequently mention that the staff is exceptionally helpful, offering attentive guidance, professional communication, and quick responses throughout transactions. Many people are also pleased with the overall quality of the items, noting that purchases arrive well-packaged, completely safe, and meet their expectations. Some reviewers were not happy with missing items, unhelpful support during inventory disputes, or unresponsive communication from certain sellers. A few other people also felt that specific products fell short, experiencing extremely porous materials, inappropriate connectors, or unfulfilled delivery arrangements. Additionally, visitors encountered unprofessional service behavior and disappointing after-service when attempting to resolve problems with their orders.

Auto-generated from all reviews of this business. For reference only.

What people say

IS IT RELIABLE?

IS IT RELIABLE? Hello, I've seen that many people place orders and never receive the product, so there are fraudulent suppliers. I want to place an order with the following seller: Shenzhen Vapsolo Technology Co., Ltd. Do you have any information on this supplier? Is it reliable? When I try to order from the website, it says they accept several payment methods, but when I checkout, I'm redirected to an external messaging app and only accept bank transfers. ****When they respond to my inquiry, I will change the website rating.

Reply from Made-in-China.com2025-06-06

Hi angel martinez, Thank you for your feedback and concern. Shenzhen Vapsolo Technology Co., Ltd. has been verified through an on-site audit conducted by the third-party certification agency BV (Bureau Veritas). This audit includes key business registration information, trade capacity, on-site photos, and product certification details. You can access the supplier’s showroom on Made-in-China.com to view the full audit report free of charge. We also recommend evaluating the supplier’s store rating alongside the audit information to make a more informed decision. Please note that due to regulations, e-cigarettes cannot be purchased directly through online transactions on our platform. Therefore, when placing an order or making payment, it’s important to verify the supplier’s identity and communicate as much as possible through the website to keep a clear record and avoid potential after-sales disputes. If you need further assistance, feel free to contact us at any time. (https://www.made-in-china.com/aboutus/contact/) Made-in-China.com Service Team

No one can help me resolve this issue not even the merchant. I left phone number email. I got no contact back yet since the 21st.

Order the product from one of their merchants and have not received my package. It’s been over six months then it finally arrives to the city and they deliver it to the wrong house saying I sign for it or my neighbor sign for it. No, I got cameras on my home record every inch of movement around my home and no one wants to resolve this issue the right way this is the second time that this delivery did not make it to me at all. Who cares it’s just a customer. They wrote the merchant and wrote them and no one seems to know what’s going on and global postal goofballs can’t even tell me what carrier they use to deliver it. I’ve sent pictures videos inside my home to let them know they didn’t deliver that package to me and they’re trying to figure out what they delivered. I should know by now and still don’t know no one is returned any messages or emails and nothing back to me so made in China suck on this end.

Reply from Made-in-China.com2025-05-30

Dear Demtri Goudeau: Could you please confirm whether the supplier was found on Made-in-China.com and if the order was placed through the platform? If so, we’ll be happy to assist you further. Please feel free to contact us so we can look into this for you.(https://sourcing.made-in-china.com/complaint/) Made-in-china.com Service Team

Focusvape Technology Co., Limited

I ordered vapes from focusvape Bill, this guy wont answer to me, if u try to buy with secured pay nothing will apear on search list cuz none of them sell with secured payment, this guy keeps telling me to wait i paid on 5 now its 25 and i didnt receive any inquiery for payment, no tracking number nothing, ask also for pictures i ll show u everything how full of scammers this site is, so not trustworthy at all, i pay and the seller dont answer anymore he keeps telling me tomorrow tomorrow, i l lask tomorrow and he never say anything i keep waiting he waaste my time and money, this should be reported for fraud in China

Reply from Made-in-China.com2025-05-30

Dear Adrian Nanu, Thank you for your feedback. We understand your concerns and have already communicated with the supplier regarding your order. The supplier has informed us that they are urging the factory to speed up both production and shipment. We understand the importance of timely delivery and appreciate your patience. The supplier has also been in contact with you previously regarding the updates. We have asked them to prioritize your order and keep us informed of the progress. Please rest assured that we will continue to monitor the situation closely. If you need further assistance, feel free to contact us: https://www.made-in-china.com/aboutus/contact/ Made-in-China.com Service Team

The site accepts a lot of fake…

I’m very disappointed. The site seems to accept many fake companies. I placed an order that never arrived. These companies are presented as legitimate, but they are not. I hope you take action to prevent this from happening to other customers

Reply from Made-in-China.com2025-05-30

Dear Tatiana Boito, We're sorry to hear about your experience. To better assist you, could you please let us know which supplier you placed the order with and whether the order was placed through our platform (Made-in-China.com)? With this information, we’ll be able to check the order status for you or help facilitate communication with the supplier. We're here to help and will do our best to support you. (https://www.made-in-china.com/aboutus/contact/) Made-in-China.com Service Team

Stay away from this scam platform…

Stay away from this scam platform unless you want to lose your money. Let's not promote companies that only harm those of us who work decently. On top of that, you try to talk to customer service and they don't know anything about anything. They just ask for proof but don't solve anything.

Reply from Made-in-China.com2025-05-09

Dear Sergio Aquino, Thank you for your feedback. We noticed that you previously left a negative review regarding a supplier who, upon our investigation, does not appear to be a verified supplier on our platform. To assist you further and help resolve this issue effectively, we kindly ask you to provide relevant details such as your order number, supplier contact information, or any proof of transaction. This information is essential for us to look into the matter thoroughly and support you in the best way possible. We sincerely hope for your cooperation and appreciate your understanding. Made-in-China.com Service Team

Goods took a long time to arrive

Ordered goods from capsulcn and they created account with Made-In-China.com. The goods didn't arrive, even though tracking shows they attempted delivery. Contacted seller and they were no help just asking me to collect the goods, but that's impossible as address they supposedly sent to, doesn't exist. So I've paid £167.90 and it seems they may have used incorrect post code according to the shipping documents. Have requested refund and also contacted bank to try to stop the payment. Update 9th may @22:55 No delivery attempted, being asked to call various numbers by capsulcn but I'm not doing that, they should have delivered it to me. Tracking on Chinapost shows no attempted delivery on the 9th and on the 8th it shows: trail submission failed (customer notified) @13:37 which is just nonsense as I've heard nothing Update 19th may - goods finally arrived so have had to cancel visa dispute. What a relief!

Reply from Made-in-China.com2025-05-09

Dear Richard Lloyd, We’ve checked the logistics status of your order, and it shows that the courier is currently out for delivery. It is scheduled to arrive today, May 9th. Please keep an eye out for the package. Made-in-China.com Service Team

The customer service was good in…

The customer service was good in communication but not in solving some issues like time frame in the manufacturing and the shipping time was ok; talking about the quality of the product we are still some space to improve in the machines construction; just to note that I ordered in December 2024 and received in the beginning of April 2025

Reply from Made-in-China.com2025-05-06

Dear Salazar, Thank you for taking the time to share your experience with us. First, we sincerely apologize for the production delays you encountered. As your order was placed in December, it coincided with the Chinese New Year holiday in January, during which many factories in China close for up to a month. This often affects manufacturing schedules and, consequently, delivery times. Regarding your feedback on the product quality, we highly encourage you to share these concerns directly with the supplier. Timely and constructive feedback is essential in helping manufacturers improve their products and better meet customer expectations. We truly appreciate your understanding and are here to support you. If you need any assistance in communicating with the supplier or have further concerns, please don’t hesitate to reach out to our customer service team. Made-in-China.com Service Team

They will tell you anything you want to…

They will tell you anything you want to hear to get you to send them money. You won’t receive product at all or it will be 60 days later. I was warned not to do business online direct w china. I should have listened. Now I’m out a lot of money w no product, and a lot of frustration. I’m one more American that won’t ever give a dollar to china. They just can’t help but lie for money.

Reply from Made-in-China.com2025-05-06

Hi Kyle Stebbins, Could you please let us know the specific issue you encountered, along with your contact information? We’d be more than happy to assist you in resolving the problem. You’re also welcome to reach out to us through the platform’s online customer service for further support. (https://www.made-in-china.com/aboutus/contact/) Made-in-China.com Customer Service Team

“Made in China” is a scam platform

“Made in China” is a scam platform, stay away. In March I bought two automatic floor cleaning machines. Do you want to know what these guys sent me? A lid for a cup. These people are not serious. When I asked for the estimate, they sent me information by email. A woman named Lucilla told me I could contact her via WhatsApp at 852-62375830. Our company made a bank transfer to Guizhou Hongshangxiang Trading Co., Ltd., located in Hong Kong. Account number: 63001393184. Before paying, Lucilla was kind. Then she sent me the tracking number. When I told her what I had received, she simply cut off communication with me.

Reply from Made-in-China.com2025-05-06

Hi Sergio Aquino, We’re truly sorry to hear about your experience and completely understand your frustration. After checking our supplier system, we could not find any record of a company named Guizhou Hongshangxiang Trading Co., Ltd. registered on Made-in-China.com. Could you kindly confirm whether the purchase was made directly through our platform? If possible, please share your contact details with us so we can follow up and better understand the situation. We’re here to help and want to ensure your concerns are addressed appropriately. Made-in-China.com Service Team

CHASING MY TAIL

Reply from Made-in-China.com2025-05-06

Hi Christopher, Could you please let us know the specific issue you encountered, along with your contact information? We’d be more than happy to assist you in resolving the problem. You’re also welcome to reach out to us through the platform’s online customer service for further support. (https://www.made-in-china.com/aboutus/contact/) Made-in-China.com Customer Service Team

The Screensproduct was totally unusable

The product was totally unusable. Not to specifacation

Reply from Made-in-China.com2025-05-09

Dear cuHJ Schneider LLCstomer, Thank you for reaching out. Please kindly initiate a refund request — the supplier will communicate with you to arrange the refund process. If you need any further assistance, feel free to submit a complaint through our platform. Our dedicated after-sales team will follow up and support you throughout the process. (https://sourcing.made-in-china.com/complaint/) Made-in-China.com Customer Service Team

Please I currently looking for…

Please I currently looking for suppliers to order from made in china please anyone with vital information on protocols to avoid siphon money and poor quality delivery

Reply from Made-in-China.com2025-04-30

Hi benard Saviour, Thank you for your comment and for considering Made-in-China.com for your sourcing needs. To avoid any issues such as payment risks or poor product quality, we recommend the following: Choose Audited Suppliers: These suppliers have been verified by third-party agencies. Use Secured Trading Service: It offers payment protection and guarantees for product quality and delivery. Communicate Clearly: Always confirm product specs, prices, lead times, and shipping terms in writing. Check Reviews & Ratings: See feedback from other buyers for added confidence. If you need help finding reliable suppliers, feel free to reach out—we're happy to assist you every step of the way! Made-in-China.com Service Team

STS useless

Absolutely negative feedback for Made-in-China. I purchased materials from one of their highly rated suppliers, but I received partially incorrect goods and one missing item. Despite having purchased the STS service, I was not refunded. Money wasted — do not use it.

Reply from Made-in-China.com2025-04-18

Dear Christian Zoffoli, We’re very sorry to hear about the issues with your order and sincerely apologize for the inconvenience caused. Please rest assured that our after-sales team is already following up on your case to ensure it is resolved as quickly as possible. If you have any questions or further concerns, feel free to reply directly to our email—we’re here to help. Made-in-China.com Customer Service Team