mail.com, a leading brand among international email providers, offers you secure and reliable email service. Saving you time and hassle with your digital everyday conversations is our main priority. Therefore we constantly work on improving our services, while keeping a big focus on our users' privacy. Our innovative, easy-to-use email features will make your life a whole lot easier. Whether for business purposes or private use - with a choice of more than 200 unique domains you will surely find your perfect email address.For more information and to create a free email account today, visit our homepage at www.mail.com. Please don't hesitate to contact our customer service with any questions or concerns at https://service.mail.com/shareFeedback.html.
Written by the business, not verified by us.mail.com (www.mail.com) has a 1.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Public & Local Services and its reputation is poor. 82% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
Most reviewers were unhappy with their experience overall. Consumers frequently face sudden account lockouts without any advance warning and struggle to reach customer support. People note that automated chatbots and online contact forms are completely unhelpful when trying to resolve urgent and frustrating login issues. Some reviewers were happy with past experiences, noting the email provider used to be reliable and very easy to set up. Others mentioned that the platform was quite functional, offering good features and a superior service before recent updates. A few users also pointed out that basic features worked exceptionally well for standard free accounts previously.
Auto-generated from all reviews of this business. For reference only.I like that I can choose my email addy to something more personalized. I have never had any problems with my mail.com acct even if I've been gone for months on end. I ~never~ get any spam emails nor any unsolicited advertisements.
DON'T USE IT. Basically, they reserve the right to delete your email for inactivity if you haven't used it for a long time (6 months), without warning. And if you've made the mistake of linking this email to other accounts, you're stuck and have no possibilities to recreate an email account with the same name. Honestly, there are many better alternatives than something that lets you down like this.
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