Zoho offers a suite of online web applications geared towards increasing your productivity and offering easy collaboration. Zoho's online office tools include a word processor, spreadsheet application, presentation tool, hosted wiki, notebook, CRM etc
Zoho (www.zoho.com) has a 3.7 out of 5 rating on OK.one, based on 180 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 29% give 1 star; The business has replied to 21% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-31.
Reviewers had a great experience with this company. Many consumers find the platform incredibly easy to use and effective for centralized social media management and scheduling posts across multiple platforms. People appreciate that the system is powerful and allows for streamlined workflows, which significantly eases the workload for businesses. However, some customers also noted significant issues with receiving timely support, mentioning long waits or unresolved problems after multiple contacts. A few other people also felt that certain functional aspects of the software are difficult to navigate, and in some instances, billing issues occurred unexpectedly.
Auto-generated from all reviews of this business. For reference only.Zoho social is a great tool as it benifits the user by saving time. helps in handling all your socials in one window with a single click . Really appreciated and highly recommended
Free tier doesn't have IMAP / POP, as a result FOSS friendly users can not use zoho mail on open source clients e.g., on FairEmail app. So, zoho mail is, essentially, driving away open source friendly users. (sent feedback to support as suggested, in vein)
Zoho Social is the first social media management tool I've trialled - and that's on purpose. I researched, weighing up costs versus benefits and compared against other options. I am finding it really good so far! I have a small business and sharing what I do with the world takes some effort 😅 - Zoho Social has reduced that load and overwhelm sooo much. It's easy to navigate and is saving me time and energy I can allocate to other business (and life balance 🧘) needs. I post once to my preferred platforms, and can set them to automatically reschedule if applicable. It's meeting all my needs at this stage of my business journey.
An appalling service and basically a scam. We recently started using Zoho Webmail & Workplace for our volunteer led organisation (conservation sector) as during the trial period Zoho responded to queries and questions promptly so appeared to be a reasonable company. However once we had paid for a full account for 6 users the problems started. Attempting to use the system to send a mail out to your members the system completely failed, refusing to send mails, sending multiple copies to some users and just freezing for days. Contacting 'customer support' yielded incorrect information in contradiction with the published spec for the system and what was agreed during sign up. Eventually speaking to a manager resulted in a 'wait 24 hours' for a resolution. 4 days later no response or resolution and the system still doesn't work. Valuable volunteer time and organisation funds wasted on what seems to be a scam. Avoid at all costs.
What a horrible garbage email service, they have no human beings to talk to. They lock you out of your account for no damn reason when they ask you to prove you own the domain name they tell you what to enter in your DNS, then deny it and lock you out, call or email, no response and you'll never get help during regular business hours they say their open. They should just shutdown, USE ANYTHING BUT ZOHO MAIL FOR YOUR BUSINESS OR YOU WILL 100% REGRET IT. TRUST ME
I have been using zoho social for quite some time now and the experience has been amazing. I can schedule the posts on more than 10 different platforms. It also highlights the nuances for each platforms (like continuous threads for x or post as reel in fb).
It offers many solutions but customer support and its quality are very bad. I have been client for 10 years and they seemed to be uninterested in offering quality solutions. Zoho Meeting for example is really terrible. Lots of bugs and terrible conneciton. We often ask for improvment and it was never done.
Hello Gil! I am sorry to hear that your experience hasn’t met your expectations, especially after being with us for so long. We would really like to understand what’s been going wrong with Zoho Meeting while you are using it. Please share the requested details or email [email protected] about the issues you are experiencing, such as the connection problems, bugs, or specific improvements you have requested. This will help us look into it with the right team and ensure your feedback reaches them with the necessary context. Warm Regards, Vedha Customer Success
⭐ 1/5 – Extremely Disappointed – Paid Service Still Not Working I am extremely disappointed with Zoho. I purchased and paid for a domain and business email service two days ago. After two days, my business email is STILL NOT WORKING. I have contacted Zoho Support several times, but instead of resolving the problem, my case appears to be passed from one team to another. I keep explaining the same problem and am still waiting for a proper solution. This is completely unacceptable for a business email service. My business depends on email to receive customer enquiries. Because my email is not operational, I may be losing potential customers and revenue every day this problem continues. I paid Zoho for a service that I expected to be operational and reliable. Instead, I have spent considerable time contacting support and chasing a resolution. Based on my experience so far, I cannot recommend Zoho to businesses that depend on reliable email and responsive technical support. I hope Zoho management sees this review, takes responsibility for my case and resolves the problem urgently.
I love using Zoho Social because it is so simple and the pricing is clear! I've tried a few autoposting platforms and they were clunky and did not offer a complete package under one price like Zoho Social. Plus, Zoho Social's platform is user friendly and took me minutes to learn unlike the other more expensive platforms. I highly recommend Zoho Social for your small business.
saved a lot of time by managing all my social media platforms in a single place
LOVED the ease and and better than other platforms
it helped me and my brand to grow audience organicalyy in less than a week and its doing better day by day
Zoho social is one of the best applications that I have used in terms of social media management. I'm so happy.
So far I have enjoyed zoho social. It is easy to use and it has made posting across multiple platforms easier to manage. I also love that there is a free version to try the tool out before committing and the pricing is clear and transparent.
I recently started using Zoho for managing my social media. Its easy and all in one place. Write post once and post to all
Interface for scheduling and creating posts is very intuitive and smooth, also the easy linking of social media accounts works a lot better than other alternatives on the market. The only issue is that the media placement and arrangement is not as easy to do; the preview option on the side is helpful, but being able to drag and drop larger media posts and checking for aspect ratios on platforms such as instagram would make media-heavy posts a lot better.
Urgent Complaint Regarding Ongoing Service Failures Your service has severely disrupted our company’s operations for several months. We have contacted your support team repeatedly, yet we have received no meaningful assistance and the problems remain unresolved. Submissions from our websites are being blocked, and emails cannot be sent to other email addresses. The only department we can reach by phone is Sales, where your representatives are happy to offer additional services but are unable or unwilling to resolve the existing technical issues. We are a paying customer, yet the level of support and the way we have been treated are completely unacceptable. We require an urgent investigation, a clear explanation of what is causing these problems, and an immediate resolution. How can we contact the person who is actually responsible for resolving technical problems with your service? Please provide the contact details of a real decision-maker or technical specialist who can investigate and resolve these issues—not another generic support email address used simply to dismiss complaints, as has happened repeatedly in the past.
We've had a great experience using Zoho Social at IDP Americas. It makes scheduling and publishing content across our social media channels simple, and the reporting tools make it easy to track performance and engagement over time. The platform is intuitive, reliable, great user experience for my team, and it has become an important part of our marketing workflow. We highly recommend it to any marketing team looking for an efficient way to manage social media.
Zoho Social has made managing our social media platforms much easier and more efficient. The scheduling features are intuitive, the dashboard is user-friendly, and the analytics provide valuable insights into audience engagement and content performance. I particularly appreciate the ability to manage multiple social media accounts from one place, saving time and improving productivity. The collaboration features are also useful for teams, making it easy to plan, review, and publish content seamlessly. The platform offers great value for money and integrates well with other Zoho products. Overall, Zoho Social is a reliable and effective solution for businesses looking to streamline their social media management.
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