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Electronics & Technology

Zoho

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180 reviews

3.7180 reviews
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About Zoho

Data updated
Website
www.zoho.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
180 reviews
Replies to negative
21% (12/57)
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About this business

Zoho offers a suite of online web applications geared towards increasing your productivity and offering easy collaboration. Zoho's online office tools include a word processor, spreadsheet application, presentation tool, hosted wiki, notebook, CRM etc

Is Zoho legit?

Zoho (www.zoho.com) has a 3.7 out of 5 rating on OK.one, based on 180 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 29% give 1 star; The business has replied to 21% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers had a great experience with this company. Many consumers find the platform incredibly easy to use and effective for centralized social media management and scheduling posts across multiple platforms. People appreciate that the system is powerful and allows for streamlined workflows, which significantly eases the workload for businesses. However, some customers also noted significant issues with receiving timely support, mentioning long waits or unresolved problems after multiple contacts. A few other people also felt that certain functional aspects of the software are difficult to navigate, and in some instances, billing issues occurred unexpectedly.

Auto-generated from all reviews of this business. For reference only.

What people say

C
Carter Wirig · 1 review · Experienced 2026-07-01 ·

Their social media manager is…

Their social media manager is excellent! We have loved working with them!

G
Graeme · 2 reviews · Experienced 2026-07-29 ·

Absolutely disgraceful ‘service’.

Absolutely disgraceful ‘service’. Super efficient in taking your money but the product is absolutely rubbish and the so called service department do not respond to any queries. Unfortunately, I cannot give zero stars so have to opt for 1….

H
HD Tech · 2 reviews · Experienced 2026-07-29 ·

It's helped us tremendously to save…

It's helped us tremendously to save time posting to multiple social media platforms.

p
pratik upreti · 29 reviews · Experienced 2026-07-29 ·

Lack of quick and support

Lack of proper support, I switched from godaddy to Zoho Godaddy was instant support zoho supoprt is for paid users only dont know what that mean I dont think any product is free good thing is zoho is cheap. so in dilemma wheather to be with zoho and wait for them to reply for figure out solution yourself or switch back for better support

t
tonydatw · 11 reviews · Experienced 2026-07-27 ·

I trust this company

I trust this company. It gave us a free tier plan with features that other platforms don't have (Zoho Desk) and it's more intuititive and easy to use than the competitors (not getting any incentive for this review) I decide to stick and grow with them because of this. Thank to Zoho I can scale and grow.

R
Rajesh Rauniyar · 1 review · Experienced 2026-07-01 ·

Great using Zoho social

Great using Zoho social. Help manage my all social media at one place.

T
Thomas Blinde · 2 reviews · Experienced 2026-07-23 ·

Bad sound and the webpage of the reply…

Bad sound and the webpage of the reply is often not responding.

J
Jeff Stern · 70 reviews · Experienced 2026-07-20 ·

I feel a bit guilty as I've used the…

I feel a bit guilty as I've used the mail service for literally years now and haven't paid a dime. Its pretty dang reliable and so I thought at least I'd come here and donate some free kudos. I'll probably upgrade when I hit my limit some day but for now I'm still on the free tier. Thanks!

D
David R · 1 review · Experienced 2026-05-05 ·

not good support

M
Mount English · 2 reviews · Experienced 2026-07-19 ·

Pathetic service

I used it for my classes. Paid for the subscription and got thoroughly disappointed. The meetings end abruptly (i guess it just crashes), leaving a bad taste in customers. It is also extremely poor in its recording. The audio lags terribly (almost by 30-40 seconds sometimes). I am switching to google meet. I thought zoho was an affordable option but no, affordability shouldn't mean we compromise with customer satisfaction.

P
Peter D · 3 reviews · Experienced 2026-07-17 ·

Hoplessly confusing support pages - cancellation almost impossible.

Hoplessly confusing support pages. Support practically not exisitng. Never got a second email address working after buying the workplace one and domain. Cancelling the workplace subscription after almost completing one year took me one more than 30 minutes with a message I had to delete the "extra user" first. I ultimately had Zoho blocked for any future payments from my CC provider as to avoid future loss of time dealing with this impossible company. There are way much better and user friendly alternatives to Zoho.

L
Lay M · 1 review · Experienced 2026-07-16 ·

The user experience with Zoho has been…

The user experience with Zoho has been smooth sailing and straightforward for scheduling social media posts.

V
Vaibhav Gaikwad · 1 review · Experienced 2026-07-16 ·

super easy and worth it

N
Nate · 1 review · Experienced 2025-12-11 ·

Good

A lot of options; it should be easier to use.

P
Paul Austin · 1 review · Experienced 2026-07-14 ·

Really easy to use

Really easy to use, and saves me 2/3 of my time by only having to post once instead of three times.

T
Tiebreak · 1 review · Experienced 2026-07-15 ·

It has saved me so much time and energy!

It has saved me so much time and energy because I can post to multiple platforms at once. It is very intuitive and easy to use and I can't imagine doing social media without this platform in the future. I think it's really important though that they improve the file uploads so that you can upload the highest quality videos in future.

F
Faisal Qureshi · 1 review · Experienced 2026-07-14 ·

It's excellent

It's excellent. Cost effective. Simple. It just works.

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