Intuit Mailchimp (www.mailchimp.com) has a 2.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Media & Publishing and its reputation is poor. 59% of reviews are 1 star, a relatively high share; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
Since I started to pay, a considerable number of my recipients have found the email in their "spam" folder, where for the previous 12 months it had gone into their "in " box no problem, Why?
This has caused a lot of problems, emails had actions I wanted my recipients to action.
Reply from Intuit Mailchimp2026-02-23
Hey Ken. We have some info here on spam filters. We also recommend checking that your domain has been authenticated, as this can help emails reach inboxes and avoid spam filters.
https://mailchimp.com/resources/avoid-spam-filters/
I thought it was ok, kind of hard to get through all the security, not very good at answering questions. I kept getting stuck in an endless loop of verifications that were buggy and would not take my information, sending me back to square one.
.
Reply from Intuit Mailchimp2026-02-03
Hi Melissa, we appreciate your feedback! We want to understand more about your experience with the verification loops and how we can improve. Please reach out to our team at [email protected].
v
victor jones · 3 reviews · Experienced 2026-01-20 ·
★★★★★
Mailchimp surprises me as a Company.
Mailchimp surprises me as a Company.
They appear to have concerns for their customers, but in fact they threaten me with the loss of all my data if I don’t maintain my monthly fee. It's rather like blackmail.
I take that as poor policy. I only need to send a maximum of 4 campaigns during the year. Why should I pay for the months I don’t use?
I think I will try another supplier with a more user-friendly approach
