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Hobbies & Crafts

MassGenie

Claimed

100 reviews

3.9100 reviews
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About MassGenie

Data updated
Website
www.massgenie.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
78% (18/23)
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About this business

MassGenie is a social shopping marketplace specifically designed and curated to provide a fun, memorable shopping experience. MassGenie’s vision is to redefine the online marketplace experience through the power of social shopping.MassGenie's unique model offers people opportunities to make their voices heard. "Power Deals" give buyers leverage to drive down prices through crowd shopping fueled by social media. Sellers compete to offer buyers the deepest discounts. By using MassGenie’s Power Deal and leveraging the power of social shopping and sharing, we empower our customers with the products that they need or want at the best possible price.

Is MassGenie legit?

MassGenie (www.massgenie.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 78% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-26.

What people say

There needs to be a better explanation…

There needs to be a better explanation on when the item will arrive. It says it will ship in 2-6 business days. Does that mean the sender will start the shipping process then? When can I expect to receive my order? Also, the item was described as New. Make this a big selling point!!! Most sellers don't advertise this, because they are selling used Xbox One S. If this is new, making that a big statement is a key selling point. I just bought a "used" xbox that had cracked case, smelled like cigarettes, and was discolored everywhere. Another thing is to have a review section before the purchase is complete. Give me a UI that I can click through and make sure that I selected the right thing before I send you my money. Sorry if this is picky, hope this feedbacks helps your store! Thanks for the good deal on Xbox One S.

Reply from MassGenie2019-07-26

Thank you for commenting here. We tried to contact you but our call was routed to your voicemail. Please check your email for the details you needed. If you need immediate assistance, please call us at 888-572-6193. We are always more than happy to assist you.

Why did it take 2 hours to order 1…

Why did it take 2 hours to order 1 item???

Reply from MassGenie2019-07-24

Thank you for commenting here. Are you referring about slow response from our website? In case you need our help, feel free to give us a call at 888-572-6193.

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