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Hobbies & Crafts

MassGenie

Claimed

100 reviews

3.9100 reviews
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About MassGenie

Data updated
Website
www.massgenie.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
4 reviews
Replies to negative
78% (18/23)
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888-572-6193[email protected]www.massgenie.com

About this business

MassGenie is a social shopping marketplace specifically designed and curated to provide a fun, memorable shopping experience. MassGenie’s vision is to redefine the online marketplace experience through the power of social shopping.MassGenie's unique model offers people opportunities to make their voices heard. "Power Deals" give buyers leverage to drive down prices through crowd shopping fueled by social media. Sellers compete to offer buyers the deepest discounts. By using MassGenie’s Power Deal and leveraging the power of social shopping and sharing, we empower our customers with the products that they need or want at the best possible price.

Is MassGenie legit?

MassGenie (www.massgenie.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 78% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-26.

What people say

P
PepperedPigUnited States · 1 review ·

Experience with first time purchase from MassGenie

Pros: Easy to join, apply coupons, and payment from credit card. Cons: - No Paypal payment option. - Can't easily change color or purchase option of phone from black to white without going back a webpage.

John EppleUnited States · 2 reviews ·

Credit card was stolen and used to…

Credit card was stolen and used to purchase a "power deal". I was able to cancel my card before the payment authorization went through. I reported this to the company but have not received any response to the theft. However it is the weekend and they do say that customer service is closed on weekends and holidays. My email account was also hacked at the same time and the hackers deleted it so I will not be able to see any responses from them. At the same time, my credit card was used to purchase gift cards from egifts.com. So not sure where if these companies are victims too or are part of the theft ring. I am posting this here as a warning and in hopes that the companies will tighten their security (?)

Reply from MassGenie2019-07-22

Hi, We're very sorry for the inconvenience this may have caused. Your feedback is helpful for us to continue improve our customer service. Kindly contact us directly for further assistance on your card issue. Please feel free to contact us at 888-572-6193. Our Office Hours: Monday-Friday 6:00 AM - 8:00 PM PT Saturday & Sunday 8:00 AM - 5:00 PM PT Thank you and have a good day!

sandesh rachaputiUnited States · 1 review ·

I remember I have 20$ in my account…

I remember I have 20$ in my account previously but now I don’t see it. I feel like not to purchase but unfortunately my brother needs it and I proceeded. But I wish not to recommend any

Reply from MassGenie2019-07-21

Thank you for commenting here. May we know where did you earn that $20 in your MassGenie account? We hope to hear from you soon. You can also call us at 888-572-6193.

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