Excellent response and price
Excellent response and price. Absolutely buy from them again.
About MasterSpaPartsOnline
Data updated- Website
- www.masterspapartsonline.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 13% (2/15)
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About this business
MasterSpaPartsOnline.com strives to provide our consumers with OEM Master Spa parts at the lowest prices on the internet. MasterSpaPartsOnline.com works with all major manufacturers to ensure that our customers have a convenient, reliable, and cost-effective store to serve their needs.
Is MasterSpaPartsOnline legit?
MasterSpaPartsOnline (www.masterspapartsonline.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 81% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 13% of negative reviews. Last updated 2026-08-12.
What people say
part was exact match for my cover and price same as Amazon
correct part, comparable price and shipped earlier than expected
The part I had used in the past was no…
The part I had used in the past was no longer available. But MasterSpaParts recommended a replacement and it was delivered within a couple of days! Great, timely service.
Great service!
Quick, easy and efficient!!!
Had everything I needed
Had everything I needed, fast shipping and I thought the prices were fair.
Perfect Buying Experience
Perfect product (exact match to replace my broken part), great/best price, and super fast and secure delivery.
The rep on the phone wasn’t very…
The rep on the phone wasn’t very friendly.
The picture of the product I ordered…
The picture of the product I ordered was not the actual product…the picture on website is 84 x 84 but it is a stock picture you are using for a spa cover 70x84..this led to an incorrect order realized upon delivery…when I contacted customer service your rep Nick only cared about defending your policy on no refunds or returns and could care less about WHY it was ordered wrong and only cared about defending your website that is not correct and misleading…but what can I do ??? The color was not even close to what was represented on your website …again when I sent a picture I was told that is the color …at that time I realized I am wasting my time with this and just ordered a new cover and spent another $700…if you want to do the right thing then correct your website and refund my first purchase of $700
Their filters are great if you clean them regularly
Their filters are great. They last for a long time if you
No Complaints
MSPO always has what we need. Competitively priced. Ships quickly. No complaints.
Always great products and fast…
Always great products and fast shipment. A+
Very nice to talk to and helpful
Part doesn't fit what is advertised
The filter is slightly larger than the…
The filter is slightly larger than the filter it replaced and the float cover for the filter does not fit correctly.
I was checking on the hot tub cover I…
I was checking on the hot tub cover I had ordered and I got a response back fast.
they look great!!!!!
they look great!!!!!! did not install them yet stay tune!!!!!!!!!!!!!!!!!!
Good prices and my order came on time.
Easy to order
Easy to order, good prices
Did a great job
Did a great job Had a problem w a part and they took care of it
As described but too expensive
Items were delivered in a timely manner, they were as described and were the right size. The major reason for the rating is the price.
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