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Money & Insurance

Maybank2u

88 reviews

2.088 reviews
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About Maybank2u

Data updated
Website
www.maybank2u.com.my
Category
Money & Insurance
Location
Malaysia
Status
Unclaimed
Last 12 months
17 reviews
Replies to negative
0% (0/60)
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About this business

A complete one-stop financial portal, offering online services such as banking, insurance and stock broking. Customers can pay bills, enquire balance and conduct other financial services transactions.

Is Maybank2u legit?

Maybank2u (www.maybank2u.com.my) has a 2.0 out of 5 rating on OK.one, based on 88 user reviews collected here. It is listed under Money & Insurance and its reputation is poor. 66% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 17 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Antiquated process and service

Antiquated process and service compared to local Singapore banks. I was made to go down to the branch to do the paperwork for my online transfer for mortgage prepayment Product offering not competitive as well

Thumbs up to maybank2u.com.my

I use maybank2u.com.my as my main banking facility where I have my main bank accounts. It was one of my first few internet banking accounts which I kept until this day. The rest I have stopped using. The online system is very user friendly including its latest update on its user interface. The mobile version is easy to use as well and recently they added an eWallet version of the online banking called MAE. It allows you to not only have an eWallet for various transactions but also transfer between your other banking accounts. I like the fact that they are not idle just maintaining the system, but keep on innovating and improving it. Thank you Maybank!!

It was a really bad experience i have…

It was a really bad experience i have with your dispute management team. I can never receive any feedback from your team other than the auto reply message. The most horrible is the case was submitted during last 12 Nov 2020. Even though i called your customer service team seeking for an update. They told me different replies. Some of them told me the processing day requiring 3 business days, some of them told me need up to 90days. Nevertheless, the case was submitted last year and I believe you have sufficient time to investigate the issue and update me on the case status. What i have been informed is customer service team don't have direct line to reach the dispute team, they're only contactable via email. If the dispute team don't reply back to customer service team, i will never get an update. I'm wonder is this the way you handle your customer cases? Without any responsible in resolving issue. I sincerely hope someone can saw this feedback and help on my case.

Good but..

Good but.. Good but high transfer fees if you send money internationally as they seem to use an intermediate bank for TT which deducts a lot on the net amount transferred to the recipients bank account.

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