Medicare Solutions is a service of Health Plan One, LLC and offers Medicare plans from the top national insurance companies. We strive to help the customer select the highest quality product that best fits their financial and health care needs. Medicare Solutions Licensed Agents have years of experience working in the health insurance industry and are expertly qualified to help you find a plan. Our agents will review your needs, your medications, your doctors, and your budget to arrive at the plan that matches your unique situation. Selecting a health care plan can often be an overwhelming and confusing process – Medicare Solutions can help you find the answers you need.
Written by the business, not verified by us.Medicare Solutions (www.medicaresolutions.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 10% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and representatives for being exceptionally patient, polite, and thorough when explaining complex insurance options. Many people warmly appreciate how helpful consultants are in guiding them step by step and finding health plans tailored to their specific medical requirements. Some reviewers were not happy with customer communication, mentioning difficulties reaching agents, dropped calls, or feeling left completely without timely assistance. A few consumers also noted occasional unexpected issues regarding plan details, primary care providers, or specific coverage expectations during their enrollment.
Auto-generated from all reviews of this business. For reference only.I was fortunate to work with Christian Martinez. He spent a lot of time with me and found me a perfect plan for my needs. He was so happy to find that for me. Even more happy than I was if that’s possible. Clear Match is the best. Prior years I worked with Kendra Hunt. Also great!
Kennia was wonderful! Thorough, clear, and EXTREMELY helpful. Give her a raise!
I have had Eric ruge take care of my needs for two years now, I am in good hands.
March was efficient, knowledgeable and friendly. She found me a plan that exceeded my expectations.
Jose was very knowledgeable, professional, patient & helpful. Not pushy, worked to determine what worked Best for US. 1st rate.
Just was pretty easy. They are very patient. This is my first year of having medicare. Answered all my questions. Gave me a phone number to call if I have any questions ever. Good experience!
Answered all my questions and were very patient. Never felt pressured.
If all of your people are treating people as well as the girl that I talk to your company will do well
I was able to find a medicare advantage plan that will provide my needs except OTC....I will miss that. .
The agent was very helpful and made sure I got the best deal possible for me
Follow up, knowledge of programs available, patience, professionalism, follow up. EVERYTHING WAS PRRFECT AND STRESS FREE. !
Chelin Paris is professional & knows the products so the experience was a 10+. Her patience with my questions was outstanding!
I am giving a 3-star because I don't have sufficient experience with Devoted to give a better or worse rating. However, I notice that all the reviews address customer service. My concern is not about customer service, it is more about the care, reliability, and value for Medicare patient. If anyone is satisfied with their coverage, network reliability, value and commitment with this healthcare company, please share your experience and satisfaction. It appears that there are hidden conditions that should be of concern to Medicare insurers. DENTAL SUCKS: For instance, although they advertise what appears to be a generous plan for dental, they don't even cover the basic dental service like cleaning. They only pay for dental exam, but not cleaning, extractions or roots canal. In addition, for the only dental exam they cover at 100%, patients must pay upfront out of pocket and submit for reimbursement. Even that does not guaranty payment. VISION SUCKS: The plan pay only for vision care received through their Premier Partners Vision. WARNING: the plan only paye for vision exam that requires eye glasses prescription once a year through an optometrist. It does not cover service or care provided by an ophthalmologist. Most Medicare patients requires ophthalmology care. PRIMARY CARE: Devoted requires you to use your PCP in network for full coverage. It allows only one annual visit. LAB WORK: Lab work must be done at PCP's office to be covered. If done outside of the PCP's office, it will not be covered. SPECIALIST: The plan allows you to use a specialist care without your PCP's authorization; however, you must ensure that your specialist does not require a PCP's authorization. CONCLUSION: Though the coverages appear to be generous, there are setbacks to consider. There will be a lot denial. I have switched to them, but after thorough review, I will keep shopping around for a better and more transparent plan.
Great information. Found answers to all my questions. Only thing I didn't like was how long it took to register.
Cherry Flamard was great very knowledgeable & explained the different in policy.
My agent, April is very knowledgeable. I can trust that she will do what is right for me.
Very fast and good service but having difficulty getting agent to return my calls. Not important but need to discuss a few things after the open enrollment period ends.
The lady who helped me through the process.
The Agent listened to my concerns and took the time to explain the benefits.
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