My call today was a follow up with a…
My call today was a follow up with a few questions. Dawn was very helpful and we are all set.
About Nassau Financial Group
Data updated- Website
- nfg.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 209 reviews
- Replies to negative
- 100% (1/1)
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About this business
Nassau’s business covers four segments: insurance, reinsurance, distribution and asset management. Our insurance segment issues and services annuity, life insurance and Medicare Supplement insurance products. Our corporate offices are in Hartford, Connecticut, and our customer service center is in East Greenbush, New York. For more information, visit www.nfg.com
Written by the business, not verified by us.Is Nassau Financial Group legit?
Nassau Financial Group (nfg.com) has a 4.9 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff members are exceptionally helpful, patient, and deeply knowledgeable when walking them through complicated paperwork. People truly appreciate the warm, polite, and personal touch provided by representatives who always take the extra time to listen carefully and explain everything thoroughly. Some reviewers were not happy with the lengthy wait times and delays required to finally reach a support agent on the phone. Other individuals also mentioned experiencing frustrating delays or feeling that earlier contacts were rushed and unhelpful before speaking with a better representative.
Auto-generated from all reviews of this business. For reference only.What people say
The young lady answered my question
The young lady answered my question, she was clear and consice
Sheila was EXTREMELY pleasant
Sheila was EXTREMELY pleasant, knowledgeable and patient! She provided all the information and details we were seeking and advised of all available options. We needed to call back a second time and was lucky enough to get Sheila again and received the exact wonderful service from her. She is definitely an asset to your company and wish I could receive this kind of assistance with every service call I make. I have called Nassau numerous times but Sheila is BY FAR the best! Thank you again, Sheila, for all that you do. Bless you!!
Excellent customer service
Excellent customer service. Knowledgeable. Friendly. Gets the job done. Staff is great
Kind and considerate assistance!
Johan solved/answered to what I needed…
Johan solved/answered to what I needed to do today.
Customer service person we had was very…
Customer service person we had was very helpful.
Dawn is professional knowledgeable
They are the worlds best
Reply from Nassau Financial Group2026-08-10
Thank you for sharing your positive experience with us; we truly appreciate it.
Question on life policy
Elizabeth C was very helpful with my questions.
Laurie Gilliland's great customer service
Laurie Gilliland is always prompt in replying to my messages and trying to resolve the issue timely. I appreciate her!
Elizabeth C review
Elizabeth C was extremely helpful in answering my questions and verifying my policy information.
Hali provided excellent customer…
Hali provided excellent customer service and was super helpful in explaining how to fill out my forms.
Great customer service
Great customer service. Promblem was resolved quickly. Thank you.
Elizabeth
Elizabeth answered our questions confidently and walked us through our concerns. She referred us to another department for follow up and gave us clear indication when we would hear back with quotes.
Debbie was very helpful and made sure I…
Debbie was very helpful and made sure I was completely satisfied with call today.
Elizabeth listened to my request and…
Elizabeth listened to my request and was very efficient in processing what I needed
Staff was helpful and ensured that I…
Staff was helpful and ensured that I understood
The customer service person was very…
The customer service person was very helpful and friendly.
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