Baylei was incredibly communicative
Baylei was incredibly communicative! We appreciate their support in resolving our repair quickly and with care.
About Zillion Insurance
Data updated- Website
- myzillion.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/2)
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About this business
Zillion Insurance partners with your retailer to provide exclusive jewelry protection that’s fast, easy, and affordable. We do the heavy lifting with your retailer, saving you time and money without paperwork or hassle, and you get one-click instant protection from your phone.Zillion's coverage is more comprehensive than most homeowners insurance, and protects beyond warranties or care plans. In fact, we provide you with worldwide coverage from loss, theft, damage, or mysterious disappearance. In the event of a claim, Zillion takes care of the repair or replacement with your jeweler - keeping you in the loop. As our customer, you won't be burdened to prove ownership of your item, verify its value, pay a deductible, or negotiate a cash settlement. Our concierge claims are fast and easy, and we take this opportunity to exceed your expectations and remind you why you put your trust in Zillion.
Written by the business, not verified by us.Is Zillion Insurance legit?
Zillion Insurance (myzillion.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally dedicated team members for providing fast, supportive assistance and extremely clear guidance when securing new jewelry protection policies. People really appreciate the prompt responses, helpful text message reminders, and completely seamless policy setups that together ensure total peace of mind. Consumers consistently note that insurance claims, account updates, and adding new valuable pieces to existing coverage are handled exceptionally well and professionally. Some reviewers were not happy with managing detailed initial paperwork or experiencing temporary communication hurdles before successfully reaching live customer support representatives.
Auto-generated from all reviews of this business. For reference only.What people say
Outstanding service from start to…
Outstanding service from start to finish!
Associate did a wonderful job getting…
Associate did a wonderful job getting everything taken care of and letting me know what steps I needed to complete to add the three watches to the policy
Reply from Zillion Insurance2026-08-12
Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff.
Quote question
I called on a Saturday to inquiry about getting a quote for a pendant necklace I recently purchased from Willis Jewelers in Rockwall, TX and Lisa was very helpful in getting a quote emailed over very quickly.
Reply from Zillion Insurance2026-08-12
Music to our ears! We are thrilled to hear that you had a great interaction with our Service Team. Thank you for choosing Zillion!
PROMPT RESPONSE
PROMPT RESPONSE, and taking care of the business
Reply from Zillion Insurance2026-08-12
Thank you for your kind words! We are thrilled to hear how easy it was for you to insure your jewelry with Zillion!
Got a text from the Rep
Got a text from the Rep. checking on me, I had a question and she immediately responded with an answer!!! Great Service
Reply from Zillion Insurance2026-08-12
We're thrilled to hear that using our service was a breeze for you and that it brought you peace of mind. Thanks for the awesome feedback! Zillion
Easy to add plan and great price.
Reply from Zillion Insurance2026-08-12
We hope that you will continue to find working with us to be easy and enjoyable! Thanks a Zillion for choosing to insure your jewelry with us!
My representative at Zillion
My representative at Zillion, Tabby did a great job assisting with my replacement.
Reply from Zillion Insurance2026-08-10
Kevin, thanks so much for your comments and we're happy that we were able to provide you with a great experience for your claim. Thanks again for trusting Zillion for your jewelry insurance!
Kenya was thorough with the requests…
Kenya was thorough with the requests needed to update our jewelry policy. I appreciate all the help I received to get our new pieces insured.
Reply from Zillion Insurance2026-08-10
Thank you for the kind words, Adrian! We were happy to help you, and thanks for trusting us to protect you! Zillion Insurance
Kenya was a pleasure to work with!
Kenya was a pleasure to work with!! She was thorough, knowledgeable, courteous, and patient to explain everything to me. And even when I had a delay on my part, she was prompt in resending information. I’m completely satisfied with her customer service!
Reply from Zillion Insurance2026-08-10
Thank you so much for the 5-star review! We’re happy to hear you’ve had a great experience with Zillion and that Kenya was a pleasure to work with. We truly appreciate your kind words and your trust in us!
Tabby was compassionate and attentive
Tabby was compassionate and attentive. Handled my claim fast and smooth. Was very helpful thru the entire process. I’m very thankful for having zillion and their concierge. Thank you again for everything!
Reply from Zillion Insurance2026-08-10
Thank you for taking the time to share your experience, Jasmin. Our Claims Team, especially Tabby, will be simply thrilled to hear your kind words! They work tirelessly to repair or replace your jewelry as quickly and efficiently as possible. We look forward to providing you with this same great service for years to come! Zillion Jewelry Insurance
The Zillion team was excellent in…
The Zillion team was excellent in helping me replace my wife's lost jewelry! They made the process very easy! Thank you team Zillion!
Reply from Zillion Insurance2026-08-12
Thank you for the kind words! We're thrilled to hear that you had a great service experience and found our team to be very proficient.
Minutes after I completed my purchase…
Minutes after I completed my purchase at Shand Co I was contacted. The sales person assured me Zillion was awesome. I answered the text and in few minutes we were covered.
Reply from Zillion Insurance2026-08-12
Fantastic to hear! Quick and easy experiences, combined with a great quote, make for a winning combination. We're thrilled that you're happy with the service at Zillion.
Easy and affordable watch insurance
Easy transaction and the policy for my watch is affordable and I particularly like the zero deductible.
Reply from Zillion Insurance2026-08-12
Awesome to hear! Keeping things easy and to the point is what we aim for. Thanks for choosing Zillion.
Brent from Rolex at Wynn recommended to…
Brent from Rolex at Wynn recommended to me and it is a very fair price for my beautiful watches.
Reply from Zillion Insurance2026-08-10
Thank you for the 5-star review! We're thrilled to have provided you with a fair price for coverage on your beautiful watches. - Zillion
Everything that I needed to know was…
Everything that I needed to know was given in writing statement
Reply from Zillion Insurance2026-08-10
We were happy to help you, and thanks for trusting us to protect you! Zillion Jewelry Insurance
Miss KaflutUnited States · 2 reviews · Verified · Experienced 2026-08-08 ·
Ease of signing up online.
Reply from Zillion Insurance2026-08-10
We're pleased to hear that starting your coverage was easy for you, Miss Kaflut! Thanks for choosing Zillion!
Great service….but
Great service. The only thing that needs to improve is: Please improve on pricing or at least have the ability to pay monthly instead of one payment a year.
Reply from Zillion Insurance2026-08-10
I'm delighted to hear that you were pleased with the service and thank you for taking the time to share your concerns with us, Anthony! Your satisfaction is our priority, and we're grateful for your feedback. Zillion
Simple process to insure my ring
Reply from Zillion Insurance2026-08-10
We try to keep it simple! Thanks for letting us know we are achieving our goal. - Zillion Jewelry Insurance
Easy and pleasant
Reply from Zillion Insurance2026-08-10
Thank you for taking the time to leave a review! We're thrilled that you found the experience with Zillion Insurance easy and pleasant. We appreciate having you as a customer and for trusting us to insure your jewelry.
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