Zillion Insurance partners with your retailer to provide exclusive jewelry protection that’s fast, easy, and affordable. We do the heavy lifting with your retailer, saving you time and money without paperwork or hassle, and you get one-click instant protection from your phone.Zillion's coverage is more comprehensive than most homeowners insurance, and protects beyond warranties or care plans. In fact, we provide you with worldwide coverage from loss, theft, damage, or mysterious disappearance. In the event of a claim, Zillion takes care of the repair or replacement with your jeweler - keeping you in the loop. As our customer, you won't be burdened to prove ownership of your item, verify its value, pay a deductible, or negotiate a cash settlement. Our concierge claims are fast and easy, and we take this opportunity to exceed your expectations and remind you why you put your trust in Zillion.
Written by the business, not verified by us.Zillion Insurance (myzillion.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally dedicated team members for providing fast, supportive assistance and extremely clear guidance when securing new jewelry protection policies. People really appreciate the prompt responses, helpful text message reminders, and completely seamless policy setups that together ensure total peace of mind. Consumers consistently note that insurance claims, account updates, and adding new valuable pieces to existing coverage are handled exceptionally well and professionally. Some reviewers were not happy with managing detailed initial paperwork or experiencing temporary communication hurdles before successfully reaching live customer support representatives.
Auto-generated from all reviews of this business. For reference only.Lisa was very professional and helped make setting up my new policy very easy.
Thanks for sharing your experience! We're excited to hear that your questions were swiftly handled and kudos to our friendly and helpful staff! Zillion
Julia was great to work with and answered all of questions! She made sure we got our replacement.
Music to our ears! We are thrilled to hear that you had a great interaction with our Service Team. Thank you for choosing Zillion!
It's fantastic to hear that you found them to be a nice person! A positive experience with people makes everything better. We appreciate your kind words. Zillion
We try to keep it simple! Thanks for letting us know we are achieving our goal. - Zillion Insurance
Quick and easy process to activate coverage
We hope that you will continue to find working with us to be easy and enjoyable! Thanks a Zillion for choosing to insure your jewelry with us!
Great service
We're pleased to hear that starting your coverage was fast for you, Stacie! Thanks for choosing Zillion!
I had used zillion insurance before, this time a renewal but I had to do same changes in my current policy so I start to work with same else and then I am very fortunate to get assistance from Jennifer. She was very promptly to start my new policy and I had a few back and for information to be add and others to remove until we get right. she was from the begining excellent listener and try from her all capacity to get back to my fast and clearly, it was so wonderful experience work with her. good Zillion to have her in your team. I believe people that work in companies made the companies and Jennifer with her wonderful personality, efficiency and promptly answers get my changes and new additions in my policy in very short time at my complete satisfaction; well done Jennifer.. and thank you Zillion to have her on your time.
Alvaro, you are truly one in a Zillion! Thank you so much for taking the time to leave such a kind review for Jennifer. I know it will mean the world to her to hear how much you enjoyed working together. Please don’t hesitate to reach out to her if you ever need a hand with anything—she’s always more than happy to help! All the Best - Zillion
Excellent Experience With Zillion. This was my second time needing support from Zillion and Baylei, my Zillion Claim Concierge, was amazing to work with. She stayed on top of the process and my repair was executed without any issues. I would definitely recommend Zillion Insurance.
Thank you for taking the time to share your experience, Kendreia. Our Claims Team, especially Baylei, will be simply thrilled to hear your kind words! They work tirelessly to repair or replace your jewelry as quickly and efficiently as possible. We look forward to providing you with this same great service for years to come! Zillion Insurance
Great. I went with this insurance because Claudia Ritter @ Mayor’s in Boca Raton explained it to me while I was in the store purchasing the watch. Without her knowledge of this insurance, I probably would have chosen a different way to insure the watch.
Thank you for the 5-star review! And thanks for choosing us to help protect your jewelry. - Zillion Jewelry Insurance
Kenya was amazing. She asked the right questions, answered everything clearly, and never made me feel awkward for asking. Super efficient, very kind, and got me taken care of fast. Really appreciate her help … agents like that always deserve a raise.. thanks Kenya
Music to our ears! We are thrilled to hear that you had a great interaction with our Service Team. Thank you for choosing Zillion!
Eric was great - he gave me the information I needed and answered my questions. He got back to me quickly and told me what I needed to provide to not only insure the new stones recently purchased for a ring upgrade , but to also insure the existing ring and stones that I have. He has a quote to me the next morning - so I am very comfortable knowing that my ring is insured and could be replaced if lost or stolen. It is the only piece of jewelry I wear every day and really that I care about. I hope to one day pass down the stones to my grandkids when they decide to marry. Thank you !!
Wow, thank you so much for your kind words! I know that our Service Team will be delighted to hear that you found working with us to be such a positive experience! Thanks a Zillion for allowing us to provide you with this important insurance coverage for your special pieces of jewelry!
Fantastic to hear! Quick and easy experiences, combined with a great quote, make for a winning combination. We're thrilled that you're happy with the service at Zillion.
It was easy and fast and affordable to get the insurance. Thank you
Thank you for your kind words! We are thrilled to hear how easy it was for you to insure your jewelry with Zillion!
Estimate was easy, and payment was quick and easy.
Awesome! Quick and easy is the ideal combination.We're here to make things as smooth as possible for you! Zillion
We try to keep it simple! Thanks for letting us know we are achieving our goal. - Zillion Insurance
Thank you so much for your help insuring my beloved jewelry!This was a quick and simple experience. Will definitely recommend to friends and family.
We're pleased to hear that starting your coverage was a seamless experience for you. Making the process easy and convenient is a top priority for us. Thanks for choosing Zillion!
We love to hear your feedback! It's good to know that the hard work we have put into our system is keeping it easy for you. All the best - Zillion Insurance
Although I had to do a lot of work on the paperwork it all worked out.
Thanks a Zillion for choosing to insure your jewelry with us!
Very easy and gives me peace of mind; my purchase will be safe no matter what. Hopefully I never have to use this.
We're thrilled to hear that using our service was a breeze for you and that it brought you peace of mind. Thanks for the awesome feedback! Zillion
Very simple process working with my jewler. Quick, with a good price and good attitude from my Concierge Josh. Thank you
Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff.
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