Zillion Insurance partners with your retailer to provide exclusive jewelry protection that’s fast, easy, and affordable. We do the heavy lifting with your retailer, saving you time and money without paperwork or hassle, and you get one-click instant protection from your phone.Zillion's coverage is more comprehensive than most homeowners insurance, and protects beyond warranties or care plans. In fact, we provide you with worldwide coverage from loss, theft, damage, or mysterious disappearance. In the event of a claim, Zillion takes care of the repair or replacement with your jeweler - keeping you in the loop. As our customer, you won't be burdened to prove ownership of your item, verify its value, pay a deductible, or negotiate a cash settlement. Our concierge claims are fast and easy, and we take this opportunity to exceed your expectations and remind you why you put your trust in Zillion.
Written by the business, not verified by us.
Is Zillion Insurance legit?
Zillion Insurance (myzillion.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally dedicated team members for providing fast, supportive assistance and extremely clear guidance when securing new jewelry protection policies. People really appreciate the prompt responses, helpful text message reminders, and completely seamless policy setups that together ensure total peace of mind. Consumers consistently note that insurance claims, account updates, and adding new valuable pieces to existing coverage are handled exceptionally well and professionally.
Some reviewers were not happy with managing detailed initial paperwork or experiencing temporary communication hurdles before successfully reaching live customer support representatives.
Auto-generated from all reviews of this business. For reference only.
Thank you for the 5-star review and the kind words! We're here to help and ensure your valuable items are well protected! - Zillion
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MICHAEL HARRISUnited States · 3 reviews · Verified · Experienced 2026-07-31 ·
★★★★★
The service was fast and attentive
The service was fast and attentive, and a super simple process. These are expensive items to insure so cheaply!!
Reply from Zillion Insurance2026-08-03
We appreciate you sharing that our pricing aligned well with your needs, Michael. We believe choosing insurance should always be a simple, worry-free process, and it is wonderful to know that Zillion could provide that experience for you.
It was a wonderful experience. I could not believe how easy it was to purchase Zillion Insurance. I was able to purchase before I left the Jewelers. I am thankful that Zillion provides this very important insurance. This immediately gave me relief and peace of mind.
Reply from Zillion Insurance2026-08-03
We're thrilled to hear that using our service was a wonderful experience for you and that it brought you peace of mind. Thanks for the awesome feedback! Zillion
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GARY SMITHUnited States · 4 reviews · Verified · Experienced 2026-08-01 ·
★★★★★
Well after the customer service agent…
Well after the customer service agent sent me over at sample policy so I could review it I felt much more comfortable and I went ahead and paid the annual fee. I was surprised that there was no policy review when asking for money
Reply from Zillion Insurance2026-08-03
Hi Gary, we were so happy to hear that reviewing the sample policy made you feel more confident about moving forward. Thank you so much for trusting us with your coverage—we’re here to support you every step of the way! Zillion Jewelry Insurance
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Linda RobertsUnited States · 4 reviews · Verified · Experienced 2026-07-25 ·
★★★★★
Insurance was handled in a timely…
Insurance was handled in a timely manner!
Reply from Zillion Insurance2026-07-31
We hope that you will continue to find working with us to be easy and enjoyable! Thanks a Zillion for choosing to insure your jewelry with us!
Custo\nMer service , eric was fabulous , made it so easy and was very polite
Reply from Zillion Insurance2026-08-03
Thank you so much for the 5-star review! We’re happy to hear you’ve had a great experience with Zillion and that Eric made it so easy for you, all while being fabulous and very polite. We truly appreciate your kind words and your trust in us!
This insurance was recommended by…Carter's Jewelry
This insurance was recommended by Carter's Jewelry. It was fast & easy to obtain and a very reasonable premium.
Reply from Zillion Insurance2026-08-03
Fantastic to hear, Carolyn! Quick and easy experiences, combined with a great quote, make for a winning combination. We're thrilled that you're happy with the service at Zillion.
I recently requested an address change, and Josh had it processed within 24 hours. The quick turnaround gave me great peace of mind, knowing my policy information was updated promptly and accurately.
Reply from Zillion Insurance2026-08-03
We're thrilled to hear that using our service brought you peace of mind, Melissa. Thanks for trusting us to protect you! Zillion Insurance
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Mikael DossoumonUnited States · 2 reviews · Verified · Experienced 2026-07-31 ·
★★★★★
The experience was smooth
The experience was smooth. I spoke to Jennifer because I had some questions and she answered them. I’m satisfied with everything so far
Reply from Zillion Insurance2026-07-31
We were happy to help you! Thanks for trusting us to protect you! Zillion Insurance
Thank you for taking the time to share your feedback! Fingers crossed you won't need to test out the coverage, but if you ever do, we'll be here for you! Zillion Jewelry Insurance
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Not pleasedUnited States · 5 reviews · Verified · Experienced 2026-07-29 ·
★★★★★
Lisa was very thorough in explaining…
Lisa was very thorough in explaining the policy and terms
Reply from Zillion Insurance2026-07-30
Music to our ears! We are thrilled to hear that you had a great interaction with our Service Team. Thank you for choosing Zillion!
Julia was great! Very responsive and answered all questions I had regarding our claim. Everything went smoothly thanks to Julia’s help!
Reply from Zillion Insurance2026-07-30
Thank you, Ophus! It's great to hear you had a smooth claim process and that getting your jewelry insurance was worth it. Thanks again for trusting Zillion for your jewelry insurance!
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Victoria CUnited States · 1 review · Verified · Experienced 2026-07-29 ·
★★★★★
AMAZING customer service
AMAZING customer service - it took less than 2 weeks and I had my lost item replaced with ease. Julia was amazing!!
Reply from Zillion Insurance2026-07-30
Victoria, thanks so much for your comments and we're happy that we were able to provide you with a great experience for your claim. Thanks again for trusting Zillion for your jewelry insurance!
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Nick PallasUnited States · 1 review · Verified · Experienced 2026-07-25 ·
★★★★★
Very easy
Very easy, click the link accept quote,done.
Reply from Zillion Insurance2026-07-30
We love to hear your feedback, it's good to know that the hard work we have put into our system is keeping it easy for you! All the best - Zillion Insurance