Zillion Insurance partners with your retailer to provide exclusive jewelry protection that’s fast, easy, and affordable. We do the heavy lifting with your retailer, saving you time and money without paperwork or hassle, and you get one-click instant protection from your phone.Zillion's coverage is more comprehensive than most homeowners insurance, and protects beyond warranties or care plans. In fact, we provide you with worldwide coverage from loss, theft, damage, or mysterious disappearance. In the event of a claim, Zillion takes care of the repair or replacement with your jeweler - keeping you in the loop. As our customer, you won't be burdened to prove ownership of your item, verify its value, pay a deductible, or negotiate a cash settlement. Our concierge claims are fast and easy, and we take this opportunity to exceed your expectations and remind you why you put your trust in Zillion.
Written by the business, not verified by us.Zillion Insurance (myzillion.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally dedicated team members for providing fast, supportive assistance and extremely clear guidance when securing new jewelry protection policies. People really appreciate the prompt responses, helpful text message reminders, and completely seamless policy setups that together ensure total peace of mind. Consumers consistently note that insurance claims, account updates, and adding new valuable pieces to existing coverage are handled exceptionally well and professionally. Some reviewers were not happy with managing detailed initial paperwork or experiencing temporary communication hurdles before successfully reaching live customer support representatives.
Auto-generated from all reviews of this business. For reference only.Very quick response from when we submitted the claim, Julia was very knowledgeable and helpful about everything and kept checking in to help make sure our ring was repaired as soon as possible.
That's great to hear! Having the ability to call and ask questions can make a big difference. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Thank you for the kind words! We're thrilled to hear that you had a great service experience and found our team to be very proficient.
We're thrilled to hear that using our service was a breeze for you and that it brought you peace of mind. Thanks for the awesome feedback! Zillion
The process to get a quote was extremely easy and Kevin was very quick to respond and get everything set up. Payment was also very easy to get done.
Awesome! Quick and easy is the ideal combination. We're here to make things as smooth as possible for you! Zillion
We were happy to help you! Thanks for trusting us to protect you! Zillion Insurance
Correcting some information on the list of jewelry. With one phone call that they found the one ring that I thought wasn't on. Great service.
Janet, thank you for taking the time to leave a review! We're thrilled that you had a great experience with Zillion. We appreciate having you as a customer and for trusting us to insure your jewelry!
according to people who experienced who lost their property
Thank you for your feedback! We really appreciate your positive review and it is great to have you as a customer.
Audrey was amazing to work with! She made everything so easy and made the process very smooth!
We're absolutely delighted to read your wonderful review, Abraham! 🌟 Thank you so much for taking the time to share your positive experience with us. It brings us a lot of joy to know that Audrey was amazing to work with, and that she made the process so smooth and easy for you. Thanks again for trusting Zillion for your jewelry insurance!
Took over one week to get spproval and numerous emails proving my purchsse
Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff.
First, I prefer to use my computer and not my phone for this kind of thing, I'm old. Second, I haven't made a claim and that's where the rubber really meets the road. As far as ease of signing up, 5 stars.
Thank you so much for sharing your feedback and your concerns with us, Patrick! Fingers crossed you won't need to test out the coverage, but if you ever do, we'll be here for you! Zillion Insurance
I tried to click on the link and except your coverage. I got stuck so I called and talked to Kevin. He was able to figure out that the pictures and receipt that I had texted over the day before had not been looked at. He went and found my information and we finished up the process. Very easy, very clean. Kevin was very helpful.
We are happy to bring you a good deal and great coverage. Thanks for choosing us to help protect your jewelry. Zillion Insurance
Great customer service with Elaine from Rolex, made the insurance purchase seemless.
We were happy to help you! Thanks for trusting us to protect you! Zillion Insurance
Kenya was very helpful and responsive. It’s the most timely and convenient experience I’ve had in acquiring new insurance.
Music to our ears! We are thrilled to hear that you had a great interaction with our Service Team. Thank you for choosing Zillion!
Sounds like a good policy and doesn’t break the bank! And I love that I get notice when I need to renew.
Our team always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right. Thanks for letting us protect your jewelry!
Thank you for the kind words and for trusting us to protect you! Zillion Jewelry Insurance
Great experience. Pain free.
Thank you for taking the time to share your feedback, Miguel! Fingers crossed you won't need to test out the coverage, but if you ever do, we'll be here for you! Zillion Insurance
I trust my jewler to be connected with a trusted insurer. The quote was reasonable and Lisa is a great communicator
Thank you for the kind words, Carlos! We were happy to help you, and thanks for trusting us to protect you! Zillion Insurance
Easy registration experience and wonderful coverage! Thanks!
We hope that you will continue to find working with us to be easy and wonderful, Kevin! Thanks a Zillion for choosing to insure your jewelry with us!
The experience was seamless. Much appreciated.
We're pleased to hear that starting your coverage was a seamless experience for you! Making the process easy and convenient is a top priority for us. Thanks for choosing Zillion!
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