It was direct and to the point.
We're pleased to hear that starting your coverage was direct and to the point for you! Thanks for choosing Zillion!
Zillion Insurance partners with your retailer to provide exclusive jewelry protection that’s fast, easy, and affordable. We do the heavy lifting with your retailer, saving you time and money without paperwork or hassle, and you get one-click instant protection from your phone.Zillion's coverage is more comprehensive than most homeowners insurance, and protects beyond warranties or care plans. In fact, we provide you with worldwide coverage from loss, theft, damage, or mysterious disappearance. In the event of a claim, Zillion takes care of the repair or replacement with your jeweler - keeping you in the loop. As our customer, you won't be burdened to prove ownership of your item, verify its value, pay a deductible, or negotiate a cash settlement. Our concierge claims are fast and easy, and we take this opportunity to exceed your expectations and remind you why you put your trust in Zillion.
Written by the business, not verified by us.Zillion Insurance (myzillion.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally dedicated team members for providing fast, supportive assistance and extremely clear guidance when securing new jewelry protection policies. People really appreciate the prompt responses, helpful text message reminders, and completely seamless policy setups that together ensure total peace of mind. Consumers consistently note that insurance claims, account updates, and adding new valuable pieces to existing coverage are handled exceptionally well and professionally. Some reviewers were not happy with managing detailed initial paperwork or experiencing temporary communication hurdles before successfully reaching live customer support representatives.
Auto-generated from all reviews of this business. For reference only.We're pleased to hear that starting your coverage was direct and to the point for you! Thanks for choosing Zillion!
We hope that you will continue to find working with us to be simple and easy! Thanks a Zillion for choosing to insure your jewelry with us!
Salespeople are so helpful . I would recommend them to anyone who looking for any kind of jewelry or watches
We try to keep it simple! Thanks for letting us know we are achieving our goal. - Zillion Insurance
Music to our ears! We are thrilled to hear that you had a great interaction with our Service Team. Thank you for choosing Zillion!
Fast easy steps to have my jewelry insured thank you
We try to keep it simple! Thanks for letting us know we are achieving our goal. - Zillion Insurance
Lisa was very fast and responsive in Setting us up with the insurance. Her knowledge of the coverage was exceptional
Thanks for sharing your experience! We're excited to hear that your questions were swiftly handled with just one phone call, and kudos to our friendly and helpful staff! Zillion
Only giving 4 stars because I JUST got this insurance. We'll see what happens next ...
Thank you for trusting us to insure your jewelry, and please know that we will be here if ever you need us!
Lisa was phenomenal and quick with my quote. She was very informative and made the process smooth for me. Thank you Lisa, you did a great job today. Great customer service. I would recommend Zillion to everyone. Thank you again
Thank you for the kind words! We're thrilled to hear that you had a great service experience and found our team to be very proficient.
Kenya provided exceptional assistance today—her quick responses and deep expertise made the process seamless and gave me the confidence I needed to move forward. I really appreciated how attentive and knowledgeable she was throughout; it made all the difference in feeling supported at every step.
Music to our ears! We are thrilled to hear that you had a great interaction with our Service Team. Thank you for choosing Zillion!
Nanananana
Was buying a watch and needed insurance NOW!!! called Kenya at Zillion, and she said text me this and that and I will make it happen!!! I did, and she did!!!!! So refreshing to have people do what they promise and do it when they promise…. Thanks a Zillion!!!! 🙏
Thanks for sharing your experience! We're excited to hear that your questions were swiftly handled with just one phone call, and kudos to our friendly and helpful staff! Zillion
Easy process reasonable price
We hope that you will continue to find working with us to be easy and enjoyable! Thanks a Zillion for choosing to insure your jewelry with us!
Lisa was wonderful and very helpful with getting me set up with Zillion.
That's wonderful to hear! We're delighted that you had a great service experience and found it easy to deal with us.
Ease of use. Reasonable $
We try to keep it simple! Thanks for letting us know we are achieving our goal. - Zillion Insurance
The representative Lisa was great! Wait time for her to answer was super fast..!! Knowledgeable and friendly.Bravo..!!
Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff.
Zillion made it so easy to insure my new necklace
We love to hear your feedback! It's good to know that the hard work we have put into our system is keeping it easy for you. All the best - Zillion Insurance
The process was quick. Easy. Efficient. Did this via phone/text. The text reminders were super helpful. Policy emailed immediately.
Awesome to hear! Keeping things easy and to the point is what we aim for. Thanks for choosing Zillion
SINCE I JUST THREW AWAY A RING I HAD FOR ALMOST 30 YEARS IN THE DUMP I FOUND IT REFRESHING THAT I COULD GET INSURANCE IN CASE SOMETHING LIKE THIS HAPPENED AGAIN. I RECENTLY LOST A GOOD BIT OF WEIGHT AND KNEW THAT I NEEDED TO GET MY RING SIZED, BUT DIDN'T REALIZE IT WAS AS LOOSE AS IT WAS.
Wow, thank you so much for your kind words! I know that our Service Team will be delighted to hear that you found working with us to be such a positive experience! Thanks a Zillion for allowing us to provide you with this important insurance coverage for your special pieces of jewelry!
The link was very user friendly. I felt confident entering my paymnet data was secure.
We're thrilled to hear that using our service was very user friendly for you and that it brought you peace of mind. Thanks for the awesome feedback! Zillion Insurance
Helpful and friendly customer service
Thank you for your kind words, Ryan! We were happy to help you, and thanks for trusting us to protect you. Zillion
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