Zillion Insurance partners with your retailer to provide exclusive jewelry protection that’s fast, easy, and affordable. We do the heavy lifting with your retailer, saving you time and money without paperwork or hassle, and you get one-click instant protection from your phone.Zillion's coverage is more comprehensive than most homeowners insurance, and protects beyond warranties or care plans. In fact, we provide you with worldwide coverage from loss, theft, damage, or mysterious disappearance. In the event of a claim, Zillion takes care of the repair or replacement with your jeweler - keeping you in the loop. As our customer, you won't be burdened to prove ownership of your item, verify its value, pay a deductible, or negotiate a cash settlement. Our concierge claims are fast and easy, and we take this opportunity to exceed your expectations and remind you why you put your trust in Zillion.
Written by the business, not verified by us.Zillion Insurance (myzillion.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally dedicated team members for providing fast, supportive assistance and extremely clear guidance when securing new jewelry protection policies. People really appreciate the prompt responses, helpful text message reminders, and completely seamless policy setups that together ensure total peace of mind. Consumers consistently note that insurance claims, account updates, and adding new valuable pieces to existing coverage are handled exceptionally well and professionally. Some reviewers were not happy with managing detailed initial paperwork or experiencing temporary communication hurdles before successfully reaching live customer support representatives.
Auto-generated from all reviews of this business. For reference only.Simplicity. Jewelers Mutual wanted photos, and they had to be taken in my home, to complete the application process. Coverage could not be bound by my insurance agent and there was no guaranteed acceptance. An applicant would have to wait to see if underwriting approved the coverage. No thanks
We try to keep it simple! Thanks for letting us know we are achieving our goal. - Zillion Jewelry Insurance
The process was easy! Thanks for that in this crazy world!
We're pleased to hear that starting your coverage was easy for you, SLB! Thanks for choosing Zillion!
Fantastic to hear! Quick and easy experiences, combined with a great quote, make for a winning combination. We're thrilled that you're happy with the service at Zillion.
We're thrilled to hear that using our service was a breeze for you. Thanks for the awesome feedback! Zillion
Tabby was extremely kind and communicative, clarifying when more detail was needed. At times our jeweler wasn’t responsive to us, but Tabby was able to get us updates which was very appreciated. Great service and peace of mind!
We're absolutely delighted to read your wonderful review, Maciej! 🌟 Thank you so much for taking the time to share your positive experience with us. It brings us a lot of joy to know that Tabby was was extremely kind and communicative, and that she was able to get the updates you needed. Thanks again for trusting Zillion for your jewelry insurance!
We love to hear your feedback, it's good to know that the hard work we have put into our system is keeping it easy for you! All the best - Zillion Insurance
Easy, convenient and quick!
We're pleased to hear that starting your coverage was a seamless experience for you, ML! Making the process quick, easy, and convenient is a top priority for us. Thanks for choosing Zillion!
Utilized the link for insurance coverage. Easy to use and reasonable price for what was being insured. Had a question and called the concierge service and Lisa was able to answer all my questions professionally and concisely.
Thank you for your kind words, Liz! We are thrilled to hear how easy it was for you to insure your jewelry with Zillion!
Remarkable sales professionals and amazing coverage on our beautiful time pieces
Thank you for taking the time to share your feedback, Michael! Fingers crossed you won't need to test out the coverage, but if you ever do, we'll be here for you! Zillion Insurance
Always excellent customer service, help, and support. Fantastic company to work with!
We were happy to help you! Thanks for trusting us to protect you! Zillion Insurance
Kenya at Zillion was so helpful getting my new watch added to my policy. She was very friendly and knowledgeable about the insurance. I recommend Zillion to anyone looking for insurance on their valuables. Their prices for coverage are extremely competitive compared to other companies.
Music to our ears! We are thrilled to hear that you had a great interaction with our Service Team. Thank you for choosing Zillion!
Baylei gave friendly and quick responses to help me with my claim.
Thank you Sam! It's great to hear you had a smooth claim process.
Very easy and clear as to what needed to be done. Couldn’t have asked for a better experience.
Thank you for your kind words! We are thrilled to hear how easy it was for you to insure your jewelry with Zillion!
The entire process was seamless and made easy by Bill, my Zillion Claim Concierge! It was quick and I would highly recommend Zillion to everyone !
Yvonne, thanks so much for your comments and we're happy that we were able to provide you with a great experience for your claim. Thanks again for trusting Zillion for your jewelry insurance
Quick. Efficient. Initial text communication was "OK", but email preferred as easier to review.
Thank you so much for taking the time to provide us with your feedback. We greatly appreciate your input and are thrilled to hear that you had a positive experience.
We hope that you will continue to find working with us to be easy and smooth! Thanks a Zillion for choosing to insure your jewelry with us!
Audrey with Zillion insurance made this process as quick, and easy as anyone could ever hope for, outstanding job Zillion. I am so glad that I decided to insure my wife’s diamond ring through you.
Thank you for taking the time to share your experience. Our Claims Team, especially Audrey, will be simply thrilled to hear your kind words! They work tirelessly to repair or replace your jewelry as quickly and efficiently as possible. We look forward to providing you with this same great service for years to come!
Without a doubt, the policy provided by Zillion Insurance on the engagement ring my fiance and I just bought is a "no-brainer". Low cost, great coverage, and excellent service by the company. Well worth the cost, and provides immediate peace of mind to both of us.
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!
I was unaware that I would be offered insurance for my first Rolex purchase. So when I was it gave me great piece of mind knowing if something unexpected happened I would be covered. The annual price was very affordable as well. Thank you all.
We're thrilled to hear that using our service was a breeze for you and that it brought you peace of mind. Thanks for the awesome feedback! Zillion
I had received a couple of texts about a temporary insurance policy that was going to expire. I finally opened the text and realized that I had not completed the add on policy. I called Zillion Insurance and had the pleasure of speaking with Eric. He explained the reason for the text and also informed me that I had several individual policies that could be combined. He explained how combining the policies would work and said that he would send me an email by the end of the day. He did as he said and I appreciate his willingness to go over everything with me. He was very professional and personable, as well as knowledgeable!
Barbara, thank you so much for the 5-star review! We’re happy to hear you’ve had a great experience with Zillion and that Eric was very professional, personable, as well as knowledgeable. We truly appreciate your kind words and your trust in us!
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