Zillion Insurance partners with your retailer to provide exclusive jewelry protection that’s fast, easy, and affordable. We do the heavy lifting with your retailer, saving you time and money without paperwork or hassle, and you get one-click instant protection from your phone.Zillion's coverage is more comprehensive than most homeowners insurance, and protects beyond warranties or care plans. In fact, we provide you with worldwide coverage from loss, theft, damage, or mysterious disappearance. In the event of a claim, Zillion takes care of the repair or replacement with your jeweler - keeping you in the loop. As our customer, you won't be burdened to prove ownership of your item, verify its value, pay a deductible, or negotiate a cash settlement. Our concierge claims are fast and easy, and we take this opportunity to exceed your expectations and remind you why you put your trust in Zillion.
Written by the business, not verified by us.
Is Zillion Insurance legit?
Zillion Insurance (myzillion.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally dedicated team members for providing fast, supportive assistance and extremely clear guidance when securing new jewelry protection policies. People really appreciate the prompt responses, helpful text message reminders, and completely seamless policy setups that together ensure total peace of mind. Consumers consistently note that insurance claims, account updates, and adding new valuable pieces to existing coverage are handled exceptionally well and professionally.
Some reviewers were not happy with managing detailed initial paperwork or experiencing temporary communication hurdles before successfully reaching live customer support representatives.
Auto-generated from all reviews of this business. For reference only.
What people say
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Terry United States · 3 reviews · Verified · Experienced 2026-07-23 ·
★★★★★
I just got the insurance and it was…
I just got the insurance and it was very easy to set up and get it started. Im hoping if I need to use it at some point it goes as smooth as this did.
Reply from Zillion Insurance2026-07-24
Thank you for taking the time to share your feedback, Terry! We're delighted to hear that you found our sign-up process very easy. Thank you for trusting us to insure your jewelry, and please know that we will be here if ever you need us! Zillion Insurance
My phone call was answered immediately. All questions answered directly. Registration was simple.
Reply from Zillion Insurance2026-07-24
Thank you for taking the time to share your feedback, Steve! Fingers crossed you won't need to test out the coverage, but if you ever do, we'll be here for you! Zillion
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M FerrandinoUnited States · 1 review · Verified · Experienced 2026-07-18 ·
★★★★★
Easy and reasonable
Reply from Zillion Insurance2026-07-24
Awesome! Easy and reasonable is the ideal combination.We're here to make things as smooth as possible for you! Zillion
I was referred to you by my jeweler I was expecting some outrageous amount but was very pleasantly surprised! I’m going to add my necklace & bracelet as well.
I like that it’s separate from homeowner insurance. Thank you
Reply from Zillion Insurance2026-07-24
Fantastic to hear! Quick and easy experiences, combined with a great quote, make for a winning combination. We're thrilled that you're happy with the service at Zillion.
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The AndersonUnited States · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
Having our jeweler partner with Zillion…
Having our jeweler partner with Zillion Insurance and provided us with the appraisal and link to quote from them made this process and allowed us the time to consider other options or even adding to our existing home owners insurance. We chose going through them because this is their expertise, their lane and why veer into someone else’s lane. Thank you for making this so easy and providing everything we needed to make this decision easy for us. The Andersons
Reply from Zillion Insurance2026-07-24
Thank you for the kind words and for taking the time to leave a review! We're thrilled that you found the experience with Zillion Insurance so easy. We appreciate having you as a customer and for trusting us to insure your jewelry.
I called in 2 different times for questions & help . The first person
I talked to was Jennifer & she was very knowledgeable about everything Zillions . Then I called back & Eric couldn’t have been nicer or more helpful with me during the process of submitting the appraisal for the jewelry & other information . He was patient with me because I was having issues sending some of the items . I will recommend Zillions to anyone that is looking for insurance for their jewelry largely due to Eric & Jennifer . Thank you , Toni Gawenda
Reply from Zillion Insurance2026-07-24
Wow, thank you so much for your kind words! I know that our Service Team, especially Eric and Jennifer, will be delighted to hear that you found working with us to be such a positive experience! Thanks a Zillion for allowing us to provide you with this important insurance coverage for your very special jewelry!
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Anthony LawtonUnited States · 1 review · Verified · Experienced 2026-06-16 ·
★★★★★
I had great service
I had great service, emails were quick and people were friendly.
Reply from Zillion Insurance2026-07-24
We hope that you will continue to find working with us to be quick and friendly, Anthony! Thanks a Zillion for choosing to insure your jewelry with us!
Amazing company that stands behind their promise! Very customer service driven with execlent support which makes the process stress free! Tabby, our Claims Concierge followed our repair from day one until it was compete...fabulous service!
Reply from Zillion Insurance2026-07-24
Thank you for taking the time to share your experience, Tim. Our Claims Team, especially Tabby, will be simply thrilled to hear your kind words! They work tirelessly to repair or replace your jewelry as quickly and efficiently as possible. We look forward to providing you with this same great service for years to come! Zillion Jewelry Insurance
No hassle at all. Sent pictures brought ring to a jewler. They gave me an estimate of what the ring would cost to fix. Sent Zillion and they paid for the repair once I sent them.my paid receipt
Reply from Zillion Insurance2026-07-24
We're pleased to hear that starting your coverage was hassle free for you, Keith! Thanks for choosing Zillion!
What made my experience great was the friendliness of the customer service person on the line. We spoke as if we were old pals and I was comfortable with my transaction.
Reply from Zillion Insurance2026-07-24
Music to our ears, Kirk! We are thrilled to hear that you had a great interaction with our Service Team. Thank you for choosing Zillion!
I recently had the pleasure of dealing with Lisa at zillion. Sometimes when you reach out to customer service, you don’t always get professional, courteous, knowledgeable treatment. Well, Lisa was all of the above. She made the whole process easy pain-free. She took care of my needs. Zillion is lucky to have someone like Lisa in their employment. Thanks again Lisa for explaining everything in language that I could understand and making this a pleasant experience.
Reply from Zillion Insurance2026-07-24
What wonderful news! Thank you so much for taking the time to share your 5-star review. It truly brightens our day to know you had such a great experience with Zillion. We're especially grateful to hear your kind words about Lisa—that she was professional, courteous, knowledgeable. Thank you for your trust; it means the world to us!