Zillion Insurance partners with your retailer to provide exclusive jewelry protection that’s fast, easy, and affordable. We do the heavy lifting with your retailer, saving you time and money without paperwork or hassle, and you get one-click instant protection from your phone.Zillion's coverage is more comprehensive than most homeowners insurance, and protects beyond warranties or care plans. In fact, we provide you with worldwide coverage from loss, theft, damage, or mysterious disappearance. In the event of a claim, Zillion takes care of the repair or replacement with your jeweler - keeping you in the loop. As our customer, you won't be burdened to prove ownership of your item, verify its value, pay a deductible, or negotiate a cash settlement. Our concierge claims are fast and easy, and we take this opportunity to exceed your expectations and remind you why you put your trust in Zillion.
Written by the business, not verified by us.Zillion Insurance (myzillion.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally dedicated team members for providing fast, supportive assistance and extremely clear guidance when securing new jewelry protection policies. People really appreciate the prompt responses, helpful text message reminders, and completely seamless policy setups that together ensure total peace of mind. Consumers consistently note that insurance claims, account updates, and adding new valuable pieces to existing coverage are handled exceptionally well and professionally. Some reviewers were not happy with managing detailed initial paperwork or experiencing temporary communication hurdles before successfully reaching live customer support representatives.
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We're delighted to hear that you found our policy selection process easy and that the offered price aligned with your needs! Making insurance decisions should be hassle-free, and we're thrilled that Zillion met your expectations.
We hope that you will continue to find working with us to be easy and enjoyable! Thanks a Zillion for choosing to insure your jewelry with us!
Was made very easy to do what I needed to do.
Awesome to hear! Keeping things easy is what we aim for. Thanks for choosing Zillion.
This was a smooth and timely experience. My jeweler made it easy to get my expensive ring purchase insured quickly through Zillion. I have peace of mind now!
We're thrilled to hear that using our service was smooth and timely for you and that it brought you peace of mind. Thanks for the awesome feedback! Zillion
Very good rate, like the 10-day free coverage, easy to purchase the annual policy.
We hope that you will continue to find working with us to be easy! Thanks a Zillion for choosing to insure your jewelry with us!
My fiancé’s ring got jammed between two seats and got crushed. Lauren had the claim handled in a few minutes and I had the ring back in a week. Will insure all jewelry I buy going forward with them.
We are so sorry to hear about your ring, but we're incredibly glad we could help get it back to you so quickly! We will be sure to share your praise with Lauren—she will be delighted to hear she made such a difference. We truly appreciate your trust and look forward to protecting your future jewelry purchases.
Well explained and good value for peace of mind.
We’re so glad you found our service easy to understand and a great value! Giving our customers peace of mind is our top priority, and it’s wonderful to hear that we hit the mark for you.
Tabby made my experience 10x better! Everyone knows insurance can be scary, but this is my second claim with zillion and they have been more than spectacular during both processes. Truly a great company, I cannot thank you guys enough.
Thanks so much for your comments and we're happy that we were able to provide you with a great experience for your claim. Thanks again for trusting Zillion for your jewelry insurance
Thank you for taking the time to leave a review! We're thrilled that you found the experience with Zillion Insurance fast and reliable. We appreciate having you as a customer and for trusting us to insure your jewelry.
I have been a customer of M J Jewelers for over 40 years and I have always been satisfied with what I bought and the service. My last visit Maya helped me with my purchase and she was a delight..
Thank you for your kind words! We are thrilled to hear how easy it was for you to insure your jewelry with Zillion!
Extremely fast customer service response and friendly
We were happy to help you! Thanks for trusting us to protect you! Zillion Insurance
I am a current Zillion customer and I reached out to add a new timepiece to my policy. Jennifer responded, confirmed my purchase, quoted and booked my new policy within a few hours of my initial inquiry. Wonderful experience!
It's fantastic to hear that you found them to be a nice person! A positive experience with people makes everything better. We appreciate your kind words. Zillion
Had problems getting the right documentation from my retailer and Lisa was great help making sure I knew what to ask for. Thank you !
Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff.
"I recently lost an expensive piece of jewelry, and I am so glad I had Zillion insurance! Their claims process was incredibly fast and completely stress-free. They worked directly with the jeweler to get my piece replaced without any hassle. Their customer service is truly amazing—I highly recommend them!" Specifically AUDREY my claim concierge I’m incredibly grateful for your help and professionalism. Thanks Naveed
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!
It has been very easy to get my policy set up and make necessary changes. Also, the person I worked with, Lisa, was very responsive to my emails.
Music to our ears! We are thrilled to hear that you had a great interaction with our Service Team. Thank you for choosing Zillion!
julia was fantastic to work with and made a difficult situation easy to deal with
Your kind words truly brightened our day and serve as a reminder of why we love what we do. We're committed to continuously providing the best service possible, and your feedback reassures us that we're on the right track.
Just need insurance, I'm sure you all are great. Thank you for your help
We were happy to help you! Thanks for trusting us to protect you! Zillion Insurance
It was great speaking with Lisa She is a delight and handled setting up all my information. Your online service was easy as she had given me complete instructions.
Jennifer, thank you so much for the 5-star review! We’re happy to hear you’ve had a great experience with Zillion and that Lisa was a delight and handled setting up all you information. We truly appreciate your kind words and your trust in us!
We try to keep it simple! Thanks for letting us know we are achieving our goal. - Zillion Jewelry Insurance
Easy to sign up and pay. But, "the proof is in the pudding..."
Thank you for taking the time to share your feedback, David! Fingers crossed you won't need to test out the coverage, but if you ever do, we'll be here for you! Zillion Insurance
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