Mindvalley is an online school for all the things regular schooling forgot to teach you. We bring you world-class courses from the world's top personal growth authors and brands to allow you to create remarkable transformations in all areas...
Written by the business, not verified by us.Mindvalley (www.mindvalley.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the engaging teachers, wonderful community, and the incredible value found within the various personal growth programs and inspiring live summits. Many people also appreciate the dedicated live support agents who step in with great kindness to resolve membership questions and account problems effectively. However, some customers also noted frustrations regarding slow responses, navigation hurdles, and an excessive reliance on automated artificial intelligence systems. A few reviewers experienced subscription complications or login hurdles that created unexpected stress and deep emotional upset after completing their financial transactions.
Auto-generated from all reviews of this business. For reference only.The subject of talking and communicating through story telling helps build your brand and confidence.
Thank you so much for the 5-star review! You nailed it—storytelling is one of the most powerful tools out there for building both a standout brand and the unstoppable confidence to share it. We are thrilled that the program helped you connect those dots. Keep sharing your story with the world!
Great value for money. Aspirational and motivational..."I can do this" outcome. Seriously considering the course. Thank you for the value unlocked in my thinking!
Thank you so much for the 5-star review! We are absolutely thrilled to hear that you experienced such a powerful shift in your thinking. That 'I can do this' feeling is exactly where transformation begins! We would love to welcome you into the full course whenever you are ready to take that next step. You've already unlocked the mindset; now it's time to enjoy the journey ahead. Thank you for being a part of the community!
Use simple language. Include feelings and thoughts I had in my stories...not just what happened. Don't apologize by saying "sorry" or "just". Emphasize what I learned from the situation not being a victim.
Thank you for the 5-star review! You have beautifully summarized the exact ingredients of a powerful story. Moving away from 'just facts' and focusing on feelings, thoughts, and lessons learned is exactly how we step out of a victim mindset and into our own power. Dropping the 'sorry' and 'just' is an absolute game-changer for confident communication. Keep owning your story and sharing it with strength!
The integrity demonstrated by the presenters, combined with the valuable content of their presentations, provided me with a new spark of encouragement I needed to move forward with my student and young adult research and writing my resulting book. The story format is a skill new to me. During the conference 6 potential stories from my 83 year journey materialized. Taking advantage of the presentations available on your site I'm confident will add to my knowledge and skill set. Thank you for the valuable service you offer your members and the opportunity extended to me to be a part of it.
Thank you so much for this beautiful 5-star review. It is an absolute honor to hear that our presenters and content have provided that spark of encouragement you needed for your research and upcoming book. To hear that six potential stories have materialized from your 83-year journey is incredibly inspiring. The world deeply needs the wisdom, insights, and stories you are preparing to share with students and young adults. We are thrilled that you are mastering the skill of storytelling with us, and we are so grateful to have you as a valued member of our community. We can't wait to see your book come to life!
It is always a pleasure to see something what is organised by mindvalley. Inspiring presenters around vishen who is an expert in connecting the right people!
Hello Marieke Thank you so much for your wonderful review and for being such a valued part of our community! We completely agree—there is something truly magical about the energy at Mindvalley events. It is fantastic to hear that you found the presenters so inspiring. Vishen really does have a unique gift for bringing the right minds together to create a powerful and transformative experience, and we are thrilled that you felt that connection! It is always a pleasure to have you join us, and we look forward to bringing you even more inspiring events, brilliant speakers, and great connections in the future. Warmly,
The mindvalley summit was great, It started map or way of being first learned Vishen. Also, the speakers educate you in more fun way. I learned some, helped others little. Very thankful and grateful. I am big Paul mckenna fan. Thanks, Regards, Rebecca Porter. P.s. makes a change from medication reviews tbh.
Hi Rebecca, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Vishen’s map for a "way of being" resonated with you and that our speakers were able to make the learning process fun and engaging. It is also absolutely beautiful that you were able to help others a little bit along the way—that is exactly what the Mindvalley community is all about! It is always fantastic to connect with a big Paul McKenna fan, too. He truly is a phenomenal teacher with so much wisdom to share. Thank you again for your gratitude, Rebecca. And we completely agree—tuning into an inspiring summit is definitely a much more fun change of pace from medication reviews! 😉
Great app to have, I enjoyed the time I was on, I thought I had canceled my subscription at the start, but payments came off a year later. The Mindvalley team were great and refund given.
Hello Sara, I am so glad to hear that you had a seamless, positive experience with Mindvalley. We appreciate you taking time to provide us a positive feedback.
A very caring and nurturing community with empathy in deeds and words. Just exactly what the world needs!! All my best wishes.
Thank you so much for this beautiful 5-star review! We are so glad that you feel the care, nurture, and empathy within our community. It truly means the world to us to hear that we are providing exactly what you feel the world needs right now. Sending you all our best wishes on your journey!
I became a new customer in May this year and purchased the membership. I am a busy executive and was hoping to have time to review all the content that is offered. I have enrolled in only one course, as this is all the time I have had. I requested a full refund today and was told, “Sorry, our refund policy is 15 days only.” I have never heard of such a short time frame for requesting a full refund. Most products and services offer 30-60 days of guarantee. This was a big mistake to purchase, and beware of this cancellation period! Thank you for your reply but already speaking to your customer service department and have been waiting two days now for their decision. Unsure why it takes this amount of time to decide and refund.
Hello James, Thank you for following up, and I completely understand your frustration. As a busy executive, your time is incredibly valuable, and waiting for an answer only adds to the stress. Please accept our apologies for the delay. While our standard refund policy is 15 days, your case has been escalated to management for a formal review given your specific circumstances. This review process typically takes 2–3 business days as they evaluate exceptions. Could you please provide me with your email address linked to your Mindvalley account or the ticket number so I can track your request personally? I'll be more than glad to help
Mindvalley tried to charge me yet AGAIN recently and I had to contact them AGAIN to tell them I wanted nothing to do with them. My past experience with them was horrific. In summary, I repeatedly complained that I did not authorise a payment and NEVER received my refund from them despite being told multiple times it was coming. Not to be trusted and take the positive reviews at your own risk.
Hello Lucy, We are deeply sorry to hear that you are experiencing this ongoing issue. Dealing with unauthorized charges is stressful enough, please let us know how can we provide you further assistance in regards to your past Refund requests. Please know that we take your feedback seriously and this will help us improve.
Angelica from the Mindvalley support team provided outstanding, highly competent, and genuinely friendly support. I had an enquiry regarding the timeline of my purchased VIP ticket for the Speaker Summit (26–28 June 2026). She responded very quickly, clarified everything clearly, and also followed up promptly when I had another question. I truly felt seen, taken seriously, and exceptionally well supported throughout the entire interaction. This level of service is rare these days. Thank you so much — I deeply appreciate it. A clear 5+ experience. Thank you, Angelica and Mindvalley!
Hi Diana, Thank you so much for taking the time to share this beautiful 5+ star experience! 💖 We are absolutely thrilled to hear how beautifully Angelica supported you. Providing fast, highly competent, and genuinely caring service is exactly what we strive for, and knowing that you felt truly seen and taken seriously means the world to our team. This is exactly how the Mindvalley magic should feel! I will make sure your wonderful feedback is passed along directly to Angelica—recognition like this absolutely lights up our support team's day. The Speaker Summit (June 26–28) is just around the corner this weekend! As a VIP ticket holder, you are in for an absolutely extraordinary, transformative experience. We are so excited to have you there! If you ever need anything else leading up to the event, please don't hesitate to reach back out. Have an incredible, breakthrough-filled time at the summit! Warmest regards, The Mindvalley Team
Hi Niklas, Thank you so much for taking a moment to share that feedback! We are truly delighted to hear that you had a great experience with our team. Providing clear, helpful, and timely support is exactly what we strive for, and knowing we hit the mark for you is the best reward we could ask for. We are so glad to have you as part of our community. If there is ever anything else you need help with in the future, don't hesitate to reach out—we’ll be right here and ready to assist! Wishing you a wonderful and productive week ahead. Warmly, Mindvalley Support Team
What an incredible support team Mindvalley has, appart from the wonderful personal development programmes it offers. I am truly grateful for the outstanding support I received. Special thanks to Ynna and Emily M. Thank you for your prompt response, for taking my issue to heart, and for going the extra mile to find a way to accommodate my request. Your professionalism, kindness, and dedication to helping your customers are deeply appreciated. I will gladly recommend your team to anyone looking for exceptional service. Thank you once again! Be blessed! Venelina
Dear Venelina, What an absolutely heartwarming note to receive! On behalf of the entire team, thank you so much for taking the time to share such a kind review. Knowing that Ynna and Emily M. were able to turn your experience around and provide the level of care you deserve truly makes our day. We believe that personal growth deserves personal support, and your words serve as a beautiful reminder of why we do what we do. I will make sure to pass your praise directly to Ynna, Emily, and their lead managers—they will be thrilled to know their efforts made such a positive impact on your journey. We are so grateful to have you in our community, Venelina. Wishing you continued growth, joy, and many blessings on your path ahead! Warmly, Mindvalley Support Team
I dont often write reviews, but i received a very positive and prompt response to an issue with my Mindvalley app access today.The customer service was fast and responsive and went the extra mile for me.And no, I'm not a bot, i'm a 76 year old pensioner from the UK who believes in giving credit when its due👍
Dear Mindvalley Member, Your Trustpilot review just made its way to our global dashboard, and it has officially put the biggest smiles on our faces today. We process quite a few tickets every day, but messages like yours completely stop us in our tracks. Hearing that we were able to get your Mindvalley app access sorted out quickly and seamlessly is exactly why we love showing up to do this work. 🤍 Why Your Review Made Our Week • Giving Credit Where It's Due: In a world where people often only write reviews when something goes wrong, your choice to take a moment out of your day to spread kindness does not go unnoticed. • The "Not a Bot" Clause: We can confirm with 100% certainty that you are definitely not a bot—bots don't have hearts as wonderful as yours! Age is just a number, and we are absolutely honored to have a 76-year-old spiritual warrior from the UK exploring our curriculum and utilizing our app. Thank you for your incredible grace, your prompt feedback, and your wonderful spirit. We wish you an absolutely beautiful, inspired, and peaceful week ahead. Keep shining brightly, and you know exactly where to find us if your app ever decides to act up again! With deep appreciation and love, Mindvalley Support Team
"Mastery" quests no longer included. Questionable integrity. For the cost of $400 per year you wouldn't really expect that a whole level of quests are now not included. The"Mastery" tab has appeared in the app. A large number of quests are now "not available" unless you are willing to pay an additional $200 per mastery quest. What does this say about the non-mastery quests? The all-in-one nature of the subscription was one of its main selling points for me. I understand (but still don't agree) if they wanted to charge extra for live courses. However there's no real excuse for blocking old recordings. Even recordings from the previous year are no longer accessible to "non-mastery" users anymore. I had been working my way through one of these old recordings. Which are now not available. The rest of the app (ie what's still included for the very expensive annual subscription fee) is starting to feel increasingly sparse and neglected as more and more effort is going into the "mastery" -and other pay-extra, sections which have sprung up. I really hope they re-think this strategy. It's not a good way to treat customers. I will definitely be cancelling my subscription. This sentiment isn't really- yet- being reflected in the reviews on the App Store. It is elsewhere. I think sometimes millionaire CEO's can start to live in ivory towers, ironically (especially in this case) getting swept up in their own narratives about how great they are, and how “truly special” and “transcendent” their service is. The reality is less glittery. It’s a reasonable collection of informative mini-courses. Each with a few genuinely interesting perspectives/learning points dispersed amongst lots of self-aggrandising and filler content easily found freely elsewhere. In reality the Mindvalley course is more like 3 stars. When I first signed up a few years ago, I would have said 4 stars. I’m giving it one star because of the sheer lack of insight and consideration shown by the owners of this service. They seem clueless of the fact that people are struggling all over the world. Finances are strained for the majority of people.Mental health amongst all age groups, especially younger people is the worse it’s ever been and declining. Chronic stress is at epidemic levels. This service has the potential to genuinely help everyday people (not just the super rich). It could be a force for positive change and help people gain the skills they have never been taught to make their lives better. No one expects services to be offered at a loss. However -$400 per year for this service is a fair price and already too much for many people. Adding layer after layer of new “pay-extra mastery courses”, (which are essentially what the “normal” courses once were like) and asking for $200 extra per course is obscene really. The users are the people who make the app. The users are ultimately who the business depends on. I hope the decision makers don't lose sight of this and don't lose sight of why they made the app, the business in the first place.
Hello Dr MSim, Thank you for taking the time to share your detailed feedback. To clarify, we have not removed any standard quests from the membership. Our intensive Mastery and Certification programs—which feature professional credentials and live cohorts—have always required separate enrollment. The standard Mindvalley Membership still includes unlimited access to our library of over 100 core Quests. Additionally, all the quests featured in our new Collections are already fully included in the standard membership; they are not an extra cost for members. These Collections were simply created to make specific topics more accessible at a lower price point for non-members who only want to focus on one subject area. Please note that we also regularly revamp our content to evolve with the needs of our community, which means some older products or past recordings are occasionally retired. We hear your feedback regarding these new changes, and we truly appreciate your input
There was a misunderstanding regarding my membership, and the charge ended up being duplicated. As soon as I noticed the issue, I contacted the team and received a prompt reply. They responded quickly, solved the problem efficiently, and were very courteous and professional throughout the process.
Dear Neuda, Thank you so much for taking the time to share your experience on Trustpilot! We know how alarming it can be to spot a duplicated charge on your account, and the last thing we want is for a technical misunderstanding to disrupt your peace of mind. I am absolutely thrilled to hear that our support team jumped into action quickly, treated you with the courtesy you deserve, and got the issue sorted out efficiently! 🌟 Our Commitment: We always strive to provide world-class, professional support, and reading notes like yours lets us know we are on the right track. Thank you for being a valued part of our global community. We are sending you massive waves of positive energy for your continued learning journey ahead! Warmest regards, Mindvalley Support Team
I responded to an offer for a free Mindvalley course with Jim Kwik. Instead of a course, what I actually got as a 40 minute infomercial designed to hook me into subscribing. There was no real information here other than advertisement. This is a shameful and duplicitous way of doing business. I was completely taken aback and disappointed.
Hello Techagal, Thank you for sharing your feedback. We are sorry that this experience fell short of what you were looking for. Our introductory masterclasses are intended to provide a brief preview of the full curriculum and its core concepts, though we understand you were looking to dive much deeper into the actual material. If you would like to explore our content without a subscription, we offer other free introductory courses that you can access here: https://www.mindvalley.com/free-courses Additionally, you can create a free Mindvalley account at any time to explore the first few sample lessons of various Quests on our platform. We appreciate your input.
Mindvalley was true to their word. They claim excellent customer support, rightly so. Unfortunately, I had to cancel my reservation for the Mindvalley Estonia and received my refund in about 10 minutes!
Hi Yvette, Thank you so much for the 5-star review! We are glad our support team was able to process your refund so quickly. We appreciate you taking the time to share your experience, and we hope you can join us next year for MVU!
Participating in Mindvalley programs has helped me tons! I’ve already finished two and am nearly done with my third. Every aspect is of the highest quality from the content and exercises to the step-by-step guidance, all deeply rooted in human experience and science-based information. All the instructors are true masters of their craft. The platform works like clockwork and the user experience is on a whole different level. Truly the best of the best, and very affordable aka accessible. Well done, team Mindvalley. Thank you!
Hi Θεόδωρος, Thank you so much for the 5-star review! We are absolutely thrilled to hear how much value you are getting out of your Mindvalley Membership, and congratulations on already diving into your third program! It is wonderful to know that our high-quality content, instructors, and platform experience are making a real difference for you. Everyone at Mindvalley deeply appreciates your support and kind words. Wishing you the absolute best as you continue your learning journey!
Mindvalley offers great programs and courses and thé customer service answers your questions super fast and tries to find solutions for you.👍
Dear Adele, Thank you so much for taking the time to share your beautiful review on Trustpilot! Reading your words brings a wave of shared joy and pride to our entire global team. Our core mission at Mindvalley is to provide world-class, life-changing programs, and we know that a truly transformational journey requires exceptional support along the way. Knowing that our customer service guides answered your questions super fast and stepped up to find the perfect solutions for you is the ultimate validation of the care we pour into our community every day. We are deeply honored to have you as a member of our global tribe and to support you on your evolutionary path. If you ever need a hand navigating your dashboard or exploring new programs in the future, please don't hesitate to reach out—we will always be right here in your corner! Have an absolutely beautiful week ahead! Warmest regards, The Mindvalley Support Team
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