Mindvalley is an online school for all the things regular schooling forgot to teach you. We bring you world-class courses from the world's top personal growth authors and brands to allow you to create remarkable transformations in all areas...
Written by the business, not verified by us.
Is Mindvalley legit?
Mindvalley (www.mindvalley.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the engaging teachers, wonderful community, and the incredible value found within the various personal growth programs and inspiring live summits. Many people also appreciate the dedicated live support agents who step in with great kindness to resolve membership questions and account problems effectively.
However, some customers also noted frustrations regarding slow responses, navigation hurdles, and an excessive reliance on automated artificial intelligence systems. A few reviewers experienced subscription complications or login hurdles that created unexpected stress and deep emotional upset after completing their financial transactions.
Auto-generated from all reviews of this business. For reference only.
What people say
S
Satisfied CustomerUnited States · 1 review · Experienced 2026-07-31 ·
★★★★★
An example of what customer SERVICE should be like.
Clarissa was attentive, empathic and knowledgeable. She definitely adds value to the company. She handled my question well, when she needed more info she asked for it and she was able to resolve the issue quickly and effectively. At a time when service is characterized by AI bots who are incapable of resolving anything, Clarissa was "There"; a human who had the ability and willingness to help.
Reply from Mindvalley2026-07-31
Hello there!
Thank you so much for taking the time to share this!
We couldn't agree more—Clarissa’s dedication, empathy, and problem-solving skills truly make her an invaluable asset to our team. We'll make sure she gets the recognition she deserves for making a real difference in your experience!
D
Debbie EzzellUnited States · 5 reviews · Experienced 2026-07-20 ·
★★★★★
I wasn’t sure exactly what to expect…
I wasn’t sure exactly what to expect when I first signed up for MVU. All the connection at MV seemed to be through zoom classses so I didn’t get a sense of people. Once I began meeting people and having great meaningful conversations it all changed. I understood how big and how fast your heart could grow, This was one of the best experiences of my life so far. I would definitely recommend it to anyone. Thank you Vishen and all the team of amazing Staffa d teachers. 💕
Reply from Mindvalley2026-08-01
Hi Debbie,
Thank you so much for taking the time to share such a touching review! Stepping into the unknown can be daunting, so hearing how your experience transformed once you connected with the community truly means the world to us. We’re so deeply honored to have played a part in one of the best experiences of your life. Thank you for opening your heart and being such a special part of this tribe!
B
Biene van der VorstNetherlands · 2 reviews · Experienced 2026-07-30 ·
★★★★★
Lightning fast customer service. Very happy!
Since I noticed an incorrect charge I immediately informed Support of MindValley. They did not only confirm the receipt of my email promptly they also quickly reviewed my request and granted a refund. Very good, fast and friendly customer service.
Reply from Mindvalley2026-07-31
Hi Biene,
Thank you for the fantastic 5-star review! Delivering fast, friendly, and helpful support is what we always strive for, and we're delighted to hear we could resolve your request so promptly. Thank you for being a valued part of our community!
The support is always great and so helpfull, thank you 🙏🙏
Reply from Mindvalley2026-07-29
Hi Milena,
Thank you so much for the 5-star review! We’re thrilled to hear that our support team is always here when you need a helping hand. We’re deeply grateful to have you in the Mindvalley community!
Sebastian PickGermany · 1 review · Experienced 2026-07-27 ·
★★★★★
Very well organized company!!!
Reply from Mindvalley2026-07-28
>Thank you so much for taking the time to share this! We are thrilled to hear that you find our structure and organization so seamless. Providing a clear, high-quality environment for your journey is always our top priority, and we are rooting for your continued growth and transformation!
Krisha answered all my questions and addressed all my concerns, making sure everything was clear to me and that everything was sorted. She even wanted to check with a second person just to be sure, and let me know that they would reply by email. That email arrived very quickly, with a very thoughtful and friendly reply. I was very pleased with the help I received from both of them, with the way I was treated and with how my queries were resolved. It was a very happy moment for me.
Reply from Mindvalley2026-07-28
Hi Indra,
This is such a wonderful note to read—thank you for sharing! We know how much peace of mind it brings when every detail is thoroughly taken care of, and it's fantastic to hear that Krisha's double-check and thoughtful follow-up made you feel so valued. Thank you for your trust and kind words!
Hi Gladis,
Thank you so much for the 5-star review! Knowing that you’re loving both the courses and our customer support means everything to us. We’re so grateful to have you as a member of the Mindvalley community!
Hello, I made a call to Mindvalley today in reference to a payment taken out of my account for membership renewal.
I didn't authorize this payment. I messaged Mindvalley customer service and they took catenof me right away. No problems, no hassle . Just returned my money to my account. Excellent customer service. I greatly appreciate Mindvalley. The they offered me 2 months free to try out another program.
I received Excellent treatment and had not issue. Thank you Mindvalley.
Reply from Mindvalley2026-07-28
Hi Evelyn,
We truly appreciate your 5-star review! Our memberships are set to auto-renew automatically, but no worries—we're delighted that our support team made the refund process smooth, hassle-free, and swift for you. Thank you for being a valued part of the Mindvalley community, and we wish you a wonderful journey with your new program!
It's one thing to put up good content, which Mindvalley has in abundance, but to then provide excellent customer service is the real test. I recently bought an upgrade and couldn't find it in my account, so I contacted support. It took a few days for the support team to untangle the mess and find my payment. Once they figured out the problem (which was 100% my fault - I misspelled my email address), they merged the rogue account into my correct one without a fuss. All sorted and over the weekend! The content here is brilliant, but the safety net of their support team is what makes it exceptional.
Reply from Mindvalley2026-07-28
Hello Bonnie,
Thank you so much for the fantastic review!
Mistakes like a typo happen to the best of us, so we’re just glad our support team could get everything untangled for you over the weekend. Knowing you feel fully supported while enjoying the content means the world to us.
N
Nail ArtistsGermany · 1 review · Experienced 2026-07-27 ·
★★★★★
Great company, outstanding support!
Great company with an outstanding support! Really helpful and friendly service. Special shoutout to Clarissa :-)
Reply from Mindvalley2026-07-27
Hello there!
Thank you for the wonderful feedback! We're so glad we could help, and we will definitely make sure Clarissa gets your shoutout! 😊 Have a fantastic day!
Always great programs.
(This was written for me by AI)
I had purchased Unlimited Abundance back in 2011, but it wasn’t showing in my current Mindvalley account. At first, it seemed that my purchase couldn’t be found, but the support team didn’t give up.
After I provided additional information and screenshots from my original files, they investigated further, located my original purchase, and restored it to my account.
I’m very grateful for their patience, professionalism, and willingness to go the extra mile. Excellent customer service and a great outcome. Thank you, Dana and the Mindvalley Support Team!
Reply from Mindvalley2026-07-27
Thank you so much for sharing your experience with us! We are deeply grateful for your long-standing journey with Mindvalley since 2011 and delighted that our team could help reconnect you with Unlimited Abundance. Supporting dedicated members like you is at the heart of what we do, and we are rooting for your continued growth, transformation, and success on your path ahead.
Cynthia CarreiroUnited States · 1 review · Experienced 2026-07-23 ·
★★★★★
scheduling conflict resolved
I discovered a scheduling conflict after I scheduled an expensive class. When I reached out I was able to communicate with a live agent via email about my situation. He MindValley team member was empathetic as discussed possible resolutions and I was ultimately and promptly issued a full refund.
Reply from Mindvalley2026-07-26
Thank you so much for taking the time to share your experience! We are delighted to hear that our team was able to empathetically assist you and resolve your scheduling conflict so promptly. Your growth journey with Mindvalley means the world to us, and we look forward to welcoming you into a future class whenever the timing is right!
I had an excellent experience with Mindvalley Customer Support. Emily was kind, empathetic, and truly took the time to understand my situation. Even though my request fell outside the standard refund policy, she handled it with professionalism and genuine care. The issue was resolved incredibly quickly, and I felt listened to and respected throughout the entire process. Thank you for such outstanding customer service.
Reply from Mindvalley2026-07-26
Thank you so much for taking the time to share your experience with us!
We are thrilled to hear that our support team provided the empathetic, swift, and attentive care you deserved. Ensuring our community members feel truly listened to and respected is at the heart of everything we do.
We are honored to have you as part of the Mindvalley community and wish you continued success, growth, and transformation on your journey!
Angela SoeteUnited States · 4 reviews · Experienced 2026-07-24 ·
★★★★★
Customer support was so very helpful…
Customer support was so very helpful when I needed to get a course I purchased 9 years ago reinstated because I could no longer access it.
Customer support was very responsive.
Reply from Mindvalley2026-07-25
Hi Angela, Thank you so much for the 5-star review!
Nine years—wow! We are absolutely thrilled that we could help you reconnect with a course you purchased almost a decade ago. At Mindvalley, we truly believe that personal growth is a lifelong journey, and your learning materials should always be there for you when you are ready to dive back in.
We are so glad our support team could quickly and easily get everything reinstated for you. Enjoy jumping back into the program, and please reach out if you ever need anything else!
emery wescottUnited States · 2 reviews · Experienced 2026-07-20 ·
★★★★★
So much to gain from this app in every…
So much to gain from this app in every area of personal development and totally worth the membership cost. I love the mission behind the company to touch a billion lives. The support team is very human and kind - living up to the loving principles the company promotes. 🥰
Reply from Mindvalley2026-07-26
Thank you so much for sharing such a wonderful review! We are truly grateful to hear how much value you are getting from the app across your personal growth journey. Knowing that our mission and support team made such a positive, heartwarming impact on your experience means the world to us. Here's to your continued transformation and reaching new heights!
T
Tammy RileyUnited States · 1 review · Experienced 2026-07-21 ·
★★★★★
Beyond Expectations
My experience was better customer service. Better than I’ve been able to expect. I’ve found companies with limited time to assist me, once the financial transaction takes place. Thanks MindValley. Thanks for going beyond my expectations. Keep it up!
Reply from Mindvalley2026-07-24
Thank you so much for sharing your wonderful feedback! We truly appreciate hearing that your experience with our customer service team went beyond your expectations. Providing dedicated, continuous support is a top priority for us at Mindvalley, and we are thrilled that we could be there for you. We are cheering you on and rooting for your continued personal growth and learning journey. Keep up the amazing work!
Great programs, wonderful customer care, and i’m finding that the more you commit, the more fruit you get. I’m very happy about the progress I’ve made so far after a year of membership (continuing on). Truly worthy.
Reply from Mindvalley2026-07-24
Thank you so much for sharing your feedback!
We are thrilled to hear about the incredible progress you’ve made over the past year of your membership and how rewarding your dedication has been. Your commitment to personal growth is truly inspiring, and we are honored to continue supporting you on your journey!
A
An AviatorIndia · 3 reviews · Experienced 2026-07-24 ·
★★★★★
Helpful customer support
I had some problems with a wrong email being auto captured after I purchased MINDVALLEY subscription. But Joao was quite patient with me as he helped to correct the email id & then several attempts later helped reset my password to finally login to my account & see the subscription. Thanks again
Reply from Mindvalley2026-07-24
Thank you so much for sharing your experience!
We are so glad to hear that Joao was able to assist you in updating your email and resetting your password so you could access your subscription.
Welcome to Mindvalley—we are rooting for your continued growth and excited to be a part of your learning journey!
E MCanada · 1 review · Experienced 2026-07-19 ·
★★★★★
Incredibly responsive and personalized…
Incredibly responsive and personalized support - issue was resolved within minutes, and a few subsequent ones were as well - by the same person. Outstanding!
Reply from Mindvalley2026-07-22
Hi E M,
Thank you for the fantastic 5-star review! Quick, personalized care is exactly what we aim for, so hearing that the same agent took great care of you across multiple issues completely made our day. Thank you for being a part of Mindvalley!
C. CastilloMexico · 1 review · Experienced 2026-07-06 ·
★★★★★
help me to change my mind and calm my body
I began to feel to more present in my day life, I notice when I´m having negative beliefs, so that help me to change my mind and calm my body
Reply from Mindvalley2026-07-22
Hello,
Thank you so much for sharing your journey with us! Noticing negative beliefs and returning to the present moment takes real awareness, and we're so glad to hear you're feeling calmer and more grounded in your daily life. Thank you for being a part of the Mindvalley community!
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