Mindvalley is an online school for all the things regular schooling forgot to teach you. We bring you world-class courses from the world's top personal growth authors and brands to allow you to create remarkable transformations in all areas...
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Is Mindvalley legit?
Mindvalley (www.mindvalley.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the engaging teachers, wonderful community, and the incredible value found within the various personal growth programs and inspiring live summits. Many people also appreciate the dedicated live support agents who step in with great kindness to resolve membership questions and account problems effectively.
However, some customers also noted frustrations regarding slow responses, navigation hurdles, and an excessive reliance on automated artificial intelligence systems. A few reviewers experienced subscription complications or login hurdles that created unexpected stress and deep emotional upset after completing their financial transactions.
Auto-generated from all reviews of this business. For reference only.
The Mindvalley team especiallly Joao provided a quick response to the challenge I was having with my subscription.
Joao was professional and empathetic and was able to resolve the problem promptly.
Thank you
Reply from Mindvalley2026-07-15
Hi Tracie,
Thank you so much for the 5-star review! We are glad to hear that Joao was able to step in with the professional, empathetic care you deserved and get your subscription sorted out right away. We will be sure to pass your kind words along to him and his manager, and we appreciate you being part of the community!
D
DavidUnited States · 3 reviews · Experienced 2026-07-13 ·
★★★★★
Great support. Solved the issue quickly, first time.
Initially, the AI bot was so good, I thought it was a human. It dealt with my problem quickly and moved me to an agent (Clarissa B) who was efficient, helped me resolve the problem completely the first time. I appreciate this excellent support.
Reply from Mindvalley2026-07-14
Hi David
Thank you so much for the fantastic 5-star review! We are glad to hear that both Adam, our AI assistant, and Clarissa provided you with such a seamless, efficient experience. Getting things completely resolved for you on the first try is exactly what we aim for, and we will be sure to pass along your appreciation to Clarissa!
Mindvalley wants to support us in any way possible and they are. It is not all smokes&mirrors. It is real. And their courses are just top! Always enough choices for your needs.
Reply from Mindvalley2026-07-13
Hi Jaxs,
Thank you so much for the 5-star review! Hearing that you feel genuinely supported and see the real, practical value in our programs means the world to us. We love providing a diverse space where you can always find exactly what you need for your personal growth.
We are so grateful to have you in the Mindvalley community!
I had a fantastic experience with their customer service team. They responded very quickly and handled my inquiry with the utmost professionalism. They efficiently accessed all the information I needed without any hassle.
Reply from Mindvalley2026-07-13
Hi Lay,
Thank you so much for the 5-star review! We are glad to hear our team could get you the information you needed so quickly and smoothly. Keeping things hassle-free for you is always our goal, and we appreciate you taking the time to share your experience!
Mindvalley is the platform offering a diversity of courses for self improvement! Learn at your own pace, customer service is the best! Any issues I’ve ever had or did not understand. Customer service immediately helped me with friendly courteous, and proficient service
Reply from Mindvalley2026-07-13
Hi Carin,
We love being a part of your daily routine and helping keep things exciting! Thank you so much for the fantastic 5-star review. Knowing that you enjoy our diverse selection of programs and feel completely backed by our support team means everything to us.
We are incredibly grateful to have you in the Mindvalley community—happy learning!
Hi Linet,
Thank you for the wonderful 5-star review! We always aim to keep our support fast, helpful, and friendly. We truly appreciate you taking a moment to share your experience!
I was having issues logging into my Mind Valley account due to having purchased different programs with different emails. Angelica did a fabulous job working with me and helping to problem solve, and then actually solving the problem by tying everything together. She was patient, informative, and very pleasant throughout. Excellent customer service!
Reply from Mindvalley2026-07-11
Thank you so much for sharing your experience, Michele!
We are absolutely thrilled to hear that Angelica did such a fabulous job helping you untangle your accounts and tie everything together seamlessly. We will definitely pass your wonderful feedback along to her—she will be delighted to know her patience and support made such a positive difference.
We are rooting for your continued growth and hope you thoroughly enjoy diving into all of your Mindvalley programs!
The support team at Mindvalley is World Class! Their response was imediate and they resolved my issue on the spot.
THIS IS A COMPANY AND COMMUNITY BASED ON SERVICE.
Reply from Mindvalley2026-07-11
Thank you so much for sharing your experience, Kent!
We are thrilled to hear that our support team provided you with immediate, world-class assistance and resolved your issue on the spot.
Living up to being a company and community truly based on service is our ultimate goal. We deeply appreciate your kind words and are rooting for your continued growth and success throughout your Mindvalley journey!
Mindvalley daily equips me to master my professional and personal life
I've been a Mindvalley member for the last 3 years. I've followed so many enriching programs for personal, professional and spiritual growth. Really, some of the techniques I've learnt have given me the strength to get through some of my toughest days and keep me whole even in the face of challenging situations and people. I recently did the coach training which equips me to do the work I've wanted to for decades. I have also met wonderful, supportive people who share my mindset. I use the platform daily too for my meditations. I recommend this company and professional and personal training to anyone. Their AI, social media and entrepreneurship training are also top notch.
Reply from Mindvalley2026-07-11
Thank you so much for sharing your incredible three-year journey with us, Hinkson!
It is truly inspiring to hear how the personal, professional, and spiritual growth programs—especially the recent coach training and daily meditations—have supported you through life's challenges and prepared you for the impactful work you've wanted to do for decades.
We are also thrilled that you've connected with such a wonderful, supportive community and found value in our AI, social media, and entrepreneurship training. We are deeply grateful for your recommendation and are rooting for your continued growth and success as you step into this exciting new chapter as a coach!
Mindvalley is ultimately the best educational platform for all round growth, where the world's best speakers and teachers come alive to impart their knowledge and expertise.
Reply from Mindvalley2026-07-10
Hi Mystique,
Thank you so much for this incredibly inspiring review! Fostering "all-around growth" is the exact vision behind Mindvalley. We search the globe for the most brilliant, transformative teachers and speakers, and it is wonderful to hear that their passion and expertise are truly coming alive for you on the platform.
We are honored to provide a space for your holistic development. Thank you for being such a dedicated part of our global learning community—here is to your continued growth and transformation!
very uncomplicated system, very understanding and helpful staff
Reply from Mindvalley2026-07-10
Hi Michelle,
Thank you so much for the fantastic review! We work hard behind the scenes to make our platform as seamless and easy to use as possible, so it is incredibly rewarding to hear that you found the system uncomplicated. We are equally thrilled that you had such a positive experience with our support staff! Providing understanding and helpful service is our top priority.
We will be sure to share your kind words with the team. Thank you for choosing us!
I had to cancel my subscription and I received an immediate response from the team. THank you to Ynna for her prompt attention to my request.
Reply from Mindvalley2026-07-10
Hi Lynn,
Thank you for taking the time to share your experience with us! While we are always sad to see a member of our community go, we believe that every part of your journey with us—including cancellations—should be seamless, respectful, and stress-free.
We are thrilled to hear that Ynna provided you with the prompt and attentive support you deserve. We will definitely pass your kind shoutout along to her today; she will be so happy to know she made the process easy for you.
Thank you for the time you spent growing with us. We wish you all the best and hope to welcome you back in the future whenever the time is right!
I recently had an issue with an annual membership renewal that I had unintentionally overlooked. Although Mindvalley’s policy states that membership renewals are generally non-refundable, I reached out to customer support, explained my situation honestly, and requested a one-time exception.
Mae from the support team handled my request with exceptional kindness, professionalism, and empathy. She carefully reviewed my situation, approved a one-time courtesy refund, and continued to assist me when I had questions about how the refund appeared on my credit card while it was processing. She took the time to investigate, kept me informed, and followed through until everything was resolved.
While I encourage anyone with a subscription to pay attention to renewal reminders, I came away genuinely impressed by the level of customer care I received. Mae turned what could have been a stressful experience into a positive one, and I truly appreciate the grace and professionalism she extended to me.
Reply from Mindvalley2026-07-08
Hi Sarina,
Thank you so much for taking the time to write such a heartfelt and honest review. We deeply appreciate your kind words and your understanding of our policies!
We know that life gets busy and things can occasionally slip through the cracks, which is why we always strive to lead with compassion. Mae is an incredible part of our support family, and we are absolutely thrilled to hear that her empathy, professionalism, and thorough follow-up turned a stressful situation into a positive one for you.
I will make sure to pass your beautiful feedback directly to Mae—knowing she made such a meaningful impact will undoubtedly make her day.
Thank you for your grace, and we hope to cross paths with you again in the future!
Jessica is truly making a connection and is quick to respond!
Reply from Mindvalley2026-07-09
Hi TC!
Thank you so much for the stellar review! We firmly believe that every inquiry matters, and we are so glad Jessica was able to provide you with fast, connected, and caring support. We will be sure to pass your fantastic shoutout along to her!
Thank you for your business and for taking the time to share your experience.
I got help and support like from good friends
My problem wasn'to solve too easily, but Emily, an employee at Mindvalley helped me through all difficulties so that now I do go through the course now that before I couldn't find into my account . Thank you, dear Emily
Reply from Mindvalley2026-07-07
Hi Ingo,
Thank you so much for the wonderful 5-star review! We are so glad to hear that Emily treated you like a good friend and guided you through getting back into your account and accessing your course.
We have shared your kind words directly with Emily and her manager, and it truly made her day. Thank you for being a part of our community, and enjoy your course!
The team is absolutely kind, supportive and proactive. I always got the response very quickly and to my satisfaction.
Reply from Mindvalley2026-07-07
Hi Barbara,
Thank you so much for this wonderful review! We are absolutely thrilled to hear that you found our team to be kind, supportive, and proactive.
Getting you the answers you need quickly and to your complete satisfaction is always our top priority. Knowing that we hit the mark for you is incredibly rewarding for our entire support staff, and we will be sure to share your kind words with them today.
Thank you for your trust and for taking the time to share your positive experience!
The communication with support was excellent and that type of care is not the norm anymore.
Reply from Mindvalley2026-07-07
Hi Timothy,
Thank you for this fantastic review! We are so proud to be called "a great company to do business with."
We truly believe that excellent communication and genuine care should always be the norm, so it means the world to us that our support team made such a positive impression on you. We will be sure to pass your kind words along to the team—it will absolutely make their day to know they hit the mark!
Thank you for choosing us, and we look forward to continuing to provide you with top-notch service.
Customer support responded to my issue promptly and professionally.
Reply from Mindvalley2026-07-05
Hi Ralph,
Thank you so much for sharing your experience!
We are absolutely thrilled to hear that our support team was able to assist you promptly and professionally. Providing efficient and high-quality care is always our priority, and it is wonderful to know we hit the mark for you.
We are rooting for your continued growth and success on your journey!
they went for a refund even though there was no refund button. which is good.
Reply from Mindvalley2026-07-05
Hi Salcin, Thank you so much for sharing your experience!
We are glad our team could step in and make the refund process seamless for you, even without a direct button available. Going the extra mile to support you is what we are all about.
We are rooting for your continued growth and success on your journey ahead!
Amazing programmes. I have been a part of Mindvalley for nearly 10 years now. I plan to be a part for the next ten! I learn and grow so much. Aside from the great content, the customer service is stellar. This is one of those places where I dont mind spending money at all because the return on investment is well worth it.
Reply from Mindvalley2026-07-06
Hi Estha,
A decade of growth is an incredible milestone, and we are absolutely honored to have been a part of your journey for the past 10 years! Thank you so much for sharing such a wonderful review.
Hearing that our programs and customer service have delivered a meaningful return on your investment truly means the world to our team. We are cheering you on as you continue to learn, evolve, and step into your next decade of personal transformation.
Here is to the next 10 years of growing together!
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