Misfits Market (www.misfitsmarket.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
What people say
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Janet Smith · 2 reviews · Experienced 2026-06-19 ·
★★★★★
I tried the Misfit Market
I tried the Misfit Market, unfortunately it was not a good fit for me at the moment, I did receive 2 shipments before I had to stop my subscription, and all the items were good. The customer service were amazing assisting me to cancel my membership. I would definitely recommend this company to others
Reply from Misfits Market2026-06-24
We're sorry the timing didn't work out but so glad the quality and customer service left a good impression! Thank you so much for the recommendation — we hope we can be a fit for you again down the road.
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The Incredibles · 2 reviews · Experienced 2026-06-17 ·
★★★★★
Loved Our Box!
Arrived in excellent, well packed and secure. All items intact and refrigerated very well!!
I’m a new Misfits Market customer - received my first box this week and have ordered my second. There was only one product I didn’t care for(the orange/cranberry scones). Everything else I’ve tried has been delicious. If the quality continues in the next couple boxes, I intend to make Misfits Market my primary source for groceries. Raylene
Reply from Misfits Market2026-06-24
Thanks for the review, Raylene! Pro tip: add the orange cranberry scones to your Never list so they don't show up again, and start building out your Recurring Items list with the ones you loved. The more you customize the better it gets! So glad you're enjoying it and we'd love to earn that primary grocery spot
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Zip · 1 review · Experienced 2026-06-12 ·
★★★★★
Almost perfect
Products are almost always fresh, and if there is ever a problem, a refund on the affected items is just a couple taps away.
I just wish they'd let people know before shipping if an item is out of stock. It's frustrating to order all the ingredients and trimmings for a salad, only to receive the order and find out that the lettuce was out of stock.
Reply from Misfits Market2026-06-23
So glad the freshness and refund process have been hitting the mark! The out of stock notification point is genuinely great feedback though. We've shared it with our team and if you need anything else, please don't hesitate to let us know!
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CM Miller · 5 reviews · Experienced 2026-06-17 ·
★★★★★
MM is amazing
MM is amazing! I have been pleased with the food and the delivery. I am holding off until mid July before reordering because we do not have space for more food right now.
We had the Mulays Meatballs today and Love them!
Reply from Misfits Market2026-06-23
So glad to hear that! Thanks for shopping with us!
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Linda Madigan · 1 review · Experienced 2026-06-17 ·
★★★★★
Nice quality food
Nice quality food. Delivery driver was personable and respectful.
Reply from Misfits Market2026-06-24
So glad to hear that, Linda! Thanks so much
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Gigi · 14 reviews · Experienced 2026-06-17 ·
★★★★★
I absolutely love this company
I absolutely love this company! The food is good and well priced. I had a minor issue with two peppers and it was resolved with one email. Great customer service
Reply from Misfits Market2026-06-23
Thank you so much for the kind words. So glad the food and pricing have been hitting the mark too!
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Anne · 14 reviews · Experienced 2026-06-15 ·
★★★★★
Delay in delivery of produce
Delay in delivery of produce from Misfit due to delivery service was corrected immediately by Misfit.Enjoy their service and products.Only cancelled due to unreliable delivery in my rural area.
Reply from Misfits Market2026-06-24
Hi Anne! We're so glad our team was able to step up when the delivery service fell short and we're sorry the rural delivery reliability ultimately made it unworkable. We hope things improve in your area down the road and we'd love to have you back someday
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Jill · 3 reviews · Experienced 2026-06-15 ·
★★★★★
I’m not completely sold on MM
I’m not completely sold on MM. I certainly didn’t sign up to pay more than I already do at the store, so it’s imperative to know your pricing per oz., & etc. I’m fine with things not perfect, but leaking and completely thawed due to poor packing is another. I also find it questionable that foods are opened and repackaged. I’m just not sure about that across the board. I will try this a few more times, but………..
Reply from Misfits Market2026-06-17
Hi Jill! Thanks for the honest feedback. We're so sorry to hear of the packaging mishaps. On repackaged items, we'd want to understand more about what you experienced specifically — please reach out to our Customer Care team so we can look into it: misfitsmarket.com/contact-us We appreciate you giving us a few more tries and we hope we can earn your full trust.
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Antonio Caraballo Castro · 1 review · Experienced 2026-06-15 ·
★★★★★
This is honestly one of the most…
This is honestly one of the most helpful, friendliest, and healthiest companies i have ever dealt with. Just everything from the app, customer support, delivery team, and delivery times. Just perfection all around! Quite ironic for being called inperfect foods now misfit markets!!!!
Reply from Misfits Market2026-06-23
This made our day! Thanks for the kind words and support, Antonio. We love being a part of your grocery routine.
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LOUISE CHADBORNE · 9 reviews · Experienced 2026-06-16 ·
★★★★★
I love the unique items delicious I've…
I love the unique items delicious I've ordered all different types I love that they offer wagyu truffle cheese fresh fruits great shrimp the butter croissants oh my gosh I crave those shipping I don't feel is high it arrives very cold and fresh so many unique items I really love trying them thank you very much and easy to order
Reply from Misfits Market2026-06-23
Hey Louise, you have excellent taste! Thank you so much for the enthusiasm and the kind words. So glad everything has been arriving cold, fresh, and easy to order. We'll keep the great finds coming!
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Emily · 1 review · Experienced 2026-06-15 ·
★★★★★
Alyssa made my delivery issue very easy…
Alyssa made my delivery issue very easy with her knowledge and understanding. The resolution was quick, simple and easy. The customer service with MM is great and you actually talk to real people, not that bs AI crap! I’ve used this service for a while now and have had very little to no issues at all. I’ll continue to use this service for my groceries and dietary needs as they have a diverse selection from gluten free to your everyday food needs.
Reply from Misfits Market2026-06-23
Hi Emily! This is so sweet. We'll make sure Alyssa sees this! Thank you so much for the loyalty and the kind words. We're so glad the diverse selection has been working well for your dietary needs and we'll keep earning it
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Alan Zingler · 6 reviews · Experienced 2026-06-11 ·
★★★★★
All items shipped and on time.
All items shipped and on time. Excellent quality. So far, so good.
Reply from Misfits Market2026-06-23
So glad to hear that, Alan! Thanks for shopping with us.
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David Sabie · 2 reviews · Experienced 2026-06-16 ·
★★★★★
Great delivery,great tasting food
Great delivery,great tasting food, meats are above all prime choice. Can't stand buying Walmart garbage food. Misfits is a quality food source.
Reply from Misfits Market2026-06-17
Thanks so much for the review, David. So glad to hear things are going well!
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Carolyn Davis · 1 review · Experienced 2026-06-16 ·
★★★★★
I placed an order by accident
I placed an order by accident. Although it is *en route* and cannot be cancelled, I am to receive a refund for it, as I requested.
Reply from Misfits Market2026-06-17
Glad to hear that, Carolyn! Hope you can enjoy those groceries or share them with a neighbor. If you need anything at all, please don't hesitate to let us know!
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Linda Ploszaj · 2 reviews · Experienced 2026-06-06 ·
★★★★★
Missed order cutoff by a minute!
I thought I had set my order, went to check just before the cutoff, and missed saving my changes. The order went through with items I didn’t want. I sent a message to support at 12:07 or so am, and they were able to stop the order and refund me the money. Awesome customer service!
Reply from Misfits Market2026-06-17
So glad to hear that our team was able to help with this! If you need anything else, please don't hesitate to let us know.
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DIANNE MILLER · 13 reviews · Experienced 2026-06-13 ·
★★★★★
Response time is quick
Response time is quick. Customer service is genuine and caring. They resolve issues in favor of their clients
Reply from Misfits Market2026-06-15
Hi Dianne! Quick, genuine, and always in your corner — thank you so much!
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Lisa Sher · 1 review · Experienced 2026-06-01 ·
★★★★★
Good quality food
Good prices, good selection, automatic refunds for any item issue. Misfits plus is worth it.
Reply from Misfits Market2026-06-17
So glad to hear this, Lisa! Thanks for letting us be a part of your grocery routine.
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Shell · 2 reviews · Experienced 2026-06-11 ·
★★★★★
above and beyond
When I received an order that I didn't mean to have shipped to my house, they refunded all of my money immediately and I didn't even have to send what I had back. That's outstanding service and above and beyond!
Reply from Misfits Market2026-06-16
Hi! Thank you so much for sharing this! We're so glad our team was able to take care of you quickly and without any hassle.
Great mission, great products and the best service…
Misfits Market offers great products and even better customer service. Notable are the ease of the app, the options available to shop, the convenience, and surveys to ensure the whole experience unfolded as it should. I had 1 small issue with a box of crackers that was crushed, and I mentioned it in passing on the survey. That was responded to and rectified promptly. Love Misfits market, and love that by shopping there I can help minimize food waste.
Reply from Misfits Market2026-06-16
Hey Christine! Thank you so much for the kind words and for being part of the mission. We love having you!
