It's a great company with great food
It's a great company with great food. Better than l expected
Reply from Misfits Market2026-07-23
That's great news, Mahoghany! Thanks for the review and for shopping with us.
About Misfits Market
Data updated- Website
- www.misfitsmarket.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 85% (11/13)
Do you own Misfits Market? Claim this profile for free and start replying to reviews.
Is Misfits Market legit?
Misfits Market (www.misfitsmarket.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
What people say
Misfits totally gets it!
Overall Misfits has made it more convenient for me and my busy lifestyle to be able to cut one last trip out of my day and still be able to prepare healthy meals and recipes for my family. There's always something for everyone and every box. I love that if I forget to skip or pick a different time for an order that the staff and of course Sage their lovely bought always helps me reconfigure a day that works for us and I'm still able to order stuff at a later time that works for us. I really can't say more about this company besides if they donated food to schools or homeless shelters to be able to be used to cook it would make them even more badass but for now I'm very blessed and Beyond thankful for the misfit team. ❤️🥰❤️🖤
Reply from Misfits Market2026-07-23
This is such a thoughtful review, Yolanda! Thanks so much for letting us be a part of your grocery routine.
It is doing great at making sure every thing goes well from start to finish
It is doing great at making sure its customers get the best service during the entire process. And that's very valuable to me.
Reply from Misfits Market2026-07-23
So glad to hear that, Becky! Thanks for shopping with us.
ZERO STARS SCAM SCAM SCAMMERS!
First of all, you can’t see what they have on their website without signing up so I gave them my information to sign up for the website just so I could see if they had a particular fruit I was looking for and couldn’t find anywhere else, but of course they didn’t have it. Then they charged me $60 for a shipment I did not order. It’s all just overpriced organic junk I could’ve got for half the price if not less at my local Walmart. Horribly disgusting business practices. Frankly, I feel like I just got scammed.
Reply from Misfits Market2026-07-23
Hi Stephanie. We're so sorry to hear that this was your first experience with us. We'd love to look into your account and make things right. If you haven't already, please send our team a message here : misfitsmarket.com/contact-us. We look forward to hearing from you.
Great concept, poor value & delivery
Great concept, good products. $2-3 overpriced per item and bulky packaging you have to dispose of weekly. Stayed several months for the unique grocery items, left due to poor value and bulky disposals
Reply from Misfits Market2026-07-23
Hi Sarah. Thanks for your feedback! Many areas participate in a Packing Return Program where you can leave out your ice packs, egg liners, and insulation bags, and we'll pick them up to bring back to the warehouse, sanitize, and re-use. Send us a note here and we'd love to look into your account with you : misfitsmarket.com/contact-us
The service is exceptional
The service is exceptional! The choices are great and the food arrives on time and I get what I order. There are always deals and I appreciate the business model. I would recommend Misfits especially if you live in a bit of “food desert”. I left a good review and mentioned one small problem and they got right on and refunded my money ey for the item. Wow!
Reply from Misfits Market2026-07-10
Hi Biddy! Thank you so much for the recommendation and for supporting the mission. We're especially glad we can show up for folks in food deserts. That means a lot!
I had a problem
I had a problem; contacted them and they took care of it immediately! I have been VERY happy with the foods I have received. I would highly recommend trying Misfits Market !
Reply from Misfits Market2026-07-10
So glad to hear that our team was able to take care of this for you! Thanks for the review.
I accidentally forgot to skip an order…
I accidentally forgot to skip an order that I really couldn't afford at the time. I saw the confirmation email and reached out to see if it could be canceled. Luckily, there is a window of opportunity to do so, just in case you forget to check your notifications like I do. I really appreciate that they canceled my order and issued a refund. I also received an email reminding me of my next order date, which is very helpful.
Reply from Misfits Market2026-07-09
Hey Tabitha! Life gets busy and we get it — that's exactly why that cancellation window exists! So glad our team was able to catch it in time and that the reminder emails have been helpful. Thanks so much.
Always good food
Always good food. No questions on broken food.
Reply from Misfits Market2026-07-09
That's exactly what we're going for! Thank you so much for sharing.
It was fun but I wish I would of known…
It was fun but I wish I would of known if they was sold out of my chicken and my olive oil so I could of replaced it
Reply from Misfits Market2026-07-09
So sorry that happened, Lamont! We do restock items during your shopping window so it's worth checking back before it closes. Turning on notifications is also a great way to stay on top of your cart before anything ships. 💛 misfitsmarket.com/contact-us if you need any help
Misfits Market offers a lot of healthy…
Misfits Market offers a lot of healthy food options. They have fruits, veggies, and meats along with staples for your pantry all delivered right to your door. Customer service is excellent.
Reply from Misfits Market2026-07-06
This made our day, Paula! So glad to hear that you've been enjoying our inventory and service. Thanks for shopping with us!
Misfit Market
Misfit Market responds quickly and provides excellent customer service!
Reply from Misfits Market2026-07-06
So glad to hear that's a constant, Lanie!
Wonderful Products Great customer service
Not only are the products wonderful, fresh, and vibrant but their customer service is also super helpful!!
Reply from Misfits Market2026-07-06
So glad to hear that, Christine! Thanks for the feedback.
The box arrived very late in the day
The box arrived very late in the day. Items were not cold. Broccoli is bad already.
Reply from Misfits Market2026-07-06
Hi Cindy! We're really sorry this happened. A late delivery with warm items and bad broccoli on arrival is completely unacceptable. Please reach out to our Customer Care team right away and we'll make it right: misfitsmarket.com/contact-us
I didn’t place an order but was sent…
I didn’t place an order but was sent one for over $50, with about 6 items that I could have went to store for $25, was stuff I don’t even use, after that I cancelled my account. Stay away from them.
Reply from Misfits Market2026-07-06
Hi Cynthia! We're so sorry to hear this happened. Just to clarify, if a cart isn't edited or skipped before the shopping window closes an order can process automatically, which sounds like what may have happened here. That said this should have been communicated more clearly and we want to make it right. Please reach out directly: misfitsmarket.com/contact-u
Customer service rocks
Customer service rocks. Produce is always fresh and on time. Great deals!
Reply from Misfits Market2026-07-06
Yay! That's wonderful feedback, Pamela. Thanks so much.
They always get my order correct
They always get my order correct, everything is packed so nicely, and the produce is super fresh! To me, the quality is way better than the grocery store!
Reply from Misfits Market2026-07-06
This is wonderful to hear! Thanks for the feedback, Edie.
Nothing negative to say
Customer service went very smooth and also quick. Zero issues, would recommend.
Reply from Misfits Market2026-07-06
So glad to hear that, Amanda! Thanks for letting us be a part of your grocery routine.
Customer service has actual humans, not just AI
Misfits has been absolutely amazing so far. I love the quality of products, the selection and i’m happy that it keeps growing. Recently I commented about a packaging suggestion and an actual person replied back, thanking me and forwarding me suggestion to the packaging team. In today’s AI world, this gesture means a lot. The company obviously cares about their customers and their mission. I’m extremely happy and will always support Misfits!
Reply from Misfits Market2026-07-06
So glad to hear of this experience. That's exactly how it should work! Thank you so much for the kind words and for caring enough to share feedback that makes us better. We're lucky to have you!
High quality produce at good prices
High quality produce at good prices. Feels good to be preventing food waste.
Reply from Misfits Market2026-07-06
So glad to hear this, Kean! Thanks for letting us be a part of your grocery routine.