Misfits Market is awesome
Misfits Market is awesome? Great prices and great products!
About Misfits Market
Data updated- Website
- www.misfitsmarket.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 85% (11/13)
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Is Misfits Market legit?
Misfits Market (www.misfitsmarket.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
What people say
Caring folks
Caring folks, great food, excellent concept to lessen food waste. Love!
Fresh and Delicious
I love being part of the solution for food waste and enjoying the produce supplied by Misfits. This week the fresh managos and mushrooms were especially tasty. Sometimes produce that is over supplied or not quite perfect looking can be the most delicious.
The food is delicious and tasty and…
The food is delicious and tasty and easy to prepare
Quick response
Quick response - acceptable out ime
Love my Misfits boxes every week
Love my Misfits boxes every week! The selection is amazing and I always find new things I want to try, as well as some that have become favorites I have on repeat. They have a good selection of plant based food. Their house branded items are good value, and many are items I would normally get at grocery stores. I love the adventure of learning about produce and other items I've never tried - this week I'm getting Sugar Plums. My only concern is sometimes getting addicted to something that they can no longer get...but I usually find something new to try instead. Customer service is excellent too.
How sad
How sad. I was excited to try this ~ yet I will have to recommend to everyone to AVOID this company. I have now - for 2 WEEKS - literally 17 days, wanted to try this service. It was easy to set up the account; for MISFITS to save my credit card; for MISFITS to automatically create a shipment ~ YET, I have YET to be able to log in to my account since set up. MISFITS uses an AI BOT for customer service and to no avail. I had to CANCEL the first week's shipment due to the inability to log in and choose what should be in my "box" and errors trying to log in that never resolved. I now have the same issue 2-WEEKS after setting up the account - where I cannot log in to select WHAT I WANT to be shipped or confirm anything within the company! And yes - I requested password reset several times and the AI BOT said that based on the copy/paste page response that the 'request went through'. I waited DAYS - not 10 minutes; not 30 minutes as suggested...and NOTHING! That's bad customer service. This truly an unfortunate incident and I am sharing so others do not get as frustrated about POOR customer service ~ especially in todays 'attitude' and economy. And unfortunately, the bitter taste is shared since I was actually excited about trying this and encouraging other to do same.
Don't be fooled -- It isn't as good as it appears.
Don't be fooled. You don't actually save any money. AND if you put anything in your shopping cart, they will charge you like you placed an order EVEN IF YOU DON'T CHECK OUT! It is a great concept with clever marketing, but that's it. Shop at your favorite stores and avoid the stress. Also, there is a lead in their system. I don't think your credit card information is safe. Less than one week of signing up with them (and providing my credit card info), I saw a ton of fraudulent charges. That can't be a coincidence. In their favor (hence the 2nd star), they have nice customer service.
I had a problem with my order
I had a problem with my order. They took care of it Immediately. Fantastic service. I am very pleased.
Quick Response
They reached out to me quickly when I had an issue and helped me change my account to another type that should not auto ship.
Always supportive and prompt responses…
Always supportive and prompt responses from the team. One time Sage the chatbot waived my charge due to a careless mistake on my side. No hassle at all! Love Misfits Market!
Reply from Misfits Market2026-08-03
Yay! So glad to hear that, Susan. We're always here to help so if you need anything at all, please don't hesitate to let us know. Enjoy your misfits!
Misfits Market pays attention!
I've been ordering from Misfits Market for several months. During this wildly hot weather, some shipments arrived in poor shape. Misfits Market has been very generous with its refund on those orders I reported as less than OKAY. My last order arrived in fabulous shape on a 107 degree day! I could tell more attention was given to packaging and the carrier left the box in shade instead of sunshine on my porch.
Reply from Misfits Market2026-08-03
Hi Mary! Thanks for the feedback and for giving us another chance after those prior deliveries. So glad to hear things arrived fresh and in great shape! If you need anything at all, please don't hesitate to let us know.
My orders have always filled properly…
My orders have always filled properly and I was informed when something was not available. It is called „Misfits“ so item are never the same size expected in a supermarket. Sometimes they are smaller, sometimes larger. I was never disappointed. The quality was always good. Packaging is adequate; I never received anything broken or bottles leaking.
Reply from Misfits Market2026-08-03
So glad to hear that, Kristin! We appreciate you enjoying the misfits and love being a part of your grocery routine.
I've been with this misfit market for 5…
I've been with this misfit market for 5 years plus and I've had nothing but a great experience.
Reply from Misfits Market2026-08-03
So glad to hear this, Tracey! Thanks for being with us for so long.
The food arrived in good shape
The food arrived in good shape. Nothing spoiled nor damaged...just tired but very usable. The box came in the worst shape I ever saw a box in. Thank goodness for lots of packing tape!
Reply from Misfits Market2026-08-03
Hi Denise! We're so sorry to hear the box arrived in rough shape but so glad the groceries were looking good and fresh. We'll share this feedback with the team! If you need anything at all, please don't hesitate to let us know.
I like the good deals I get on organic…
I like the good deals I get on organic produce. The drivers also take ice packs, silver insulated bubble bags, wraps for protecting eggs for recycling. Hopefully down the road, we get the option of using less materials for delivery, such as stop using cardboard boxes and use paper bags or returnable crates instead.
Reply from Misfits Market2026-08-03
Thanks for these suggestions, Emi! We're always growing and learning so this is helpful feedback to share with the team. If you need anything at all, please don't hesitate to let us know
Misfits Market is always a pleasure to…
Misfits Market is always a pleasure to do business with. It’s evident that this company places the highest value on its subscribers, and in particular, their customer care team works very hard to find the best possible solution on the rare occasion when an issue arises - whatever the reason, they work hard to resolve it with the customer’s satisfaction foremost. Great products, easy system of ordering and delivery, and a very solid mission!
Reply from Misfits Market2026-08-03
We're so glad to hear this, Jonathan! Our team is always here to help and we're constantly growing so any feedback is always appreciated. Thanks so much!
I find that items are overpriced Most…
I find that items are overpriced Most or comparable items can be found in your local grocery store for a fraction of the price.
Reply from Misfits Market2026-08-03
Hi Monique! We appreciate the honest feedback on pricing — we know we don't always win on every item compared to local stores and that's something we're always working on. We do run weekly deals and our Misfits+ membership unlocks additional savings. Thank you for giving us a shot!
Do NOT even look at this web site. You will be charged unknowingly for something you don't want.
I wanted to see what misfits market was all about. I had to give my billing info before I could see.... I should have known. I looked at a couple of items and decided it was not for me. Way overpriced. My local produce store is MUCH better. Next thing I know, I'm being charged $65 for something I did not agree to buy. God only knows what they've sent. It's nothing I ordered and apparently Google Pay shared by Debit Card Info with them because they automatically took my money and it was my car payment. I HIGHLY recommend you do not give your money to this company. It is a scam. If I could leave negative stars I would.
Reply from Misfits Market2026-08-03
We're really sorry for the confusion and frustration, especially when it affected your finances. Just to clarify, we are a subscription service and once an account is created a cart is automatically filled and processed after the shopping window closes unless it's skipped or cancelled. We want to make it right immediately. Please reach out to our Customer Care team directly at misfitsmarket.com/contact-us We're here to help!
Misfits provides a good variety of…
Misfits provides a good variety of products at a decent price point. They deliver to me by a local delivery service which ensures the food that needs to remain chilled arrives chilled. If there is anything not to one's liking they always make things right quickly. That is rare, but they are great to deal with.
Reply from Misfits Market2026-08-03
So glad to hear that, Geoff! Thanks for the review.